I regret renting an apartment here
September 9, 2025 - Review from Apartments.com
I regret renting an apartment here, and I would not recommend Marq Apartments.
First of all, the property does not feel secure. There are often homeless people around the complex, openly using drugs. Some have broken windows and entered the building, which makes it very unsettling to live here. Safety should be the top priority, but it does not feel like it is.
Second, the maintenance experience has been terrible. When I moved in, I submitted around 10 maintenance requests. More than a month ...
later, many of them are still unresolved. Living without a dishwasher or a microwave plate is very inconvenient. On top of that, during the first week, the maintenance team discovered a leak, cut into the drywall, left behind a huge mess with dust everywhere, and never cleaned it up. I had to clean it myself, and there was no discount or acknowledgment of the inconvenience.
To make things worse, when I asked the maintenance team to wear shoe covers in my home (since I don’t wear shoes inside), they said they could not do that. So every time they came in, I had to re-clean my floors.
The building design itself is also frustrating. The distance from my apartment to the exit is extremely long—easily around 1,500 steps one way, and I have long legs. Just going in and out of the building feels like a workout, adding unnecessary daily stress.
I’ve already requested to leave under their 30-day satisfaction guarantee and am waiting for a response. Unfortunately, based on my experience, I cannot recommend living here.
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Property Manager Responded
September 11, 2025
Hello – Thank you for this review of our community. We strive to provide an exceptional living experience for our residents here at Marq Iliff Station, and we would like to speak with you and work to rectify your concerns. As this is an anonymous review, we cannot reach out to you directly. Please contact our team at (844) 377-0577 at your earliest convenience so we can assist you. Thank you, Maggie at CWS Customer Care
Max of 2. We are pet friendly and do not have a weight limit! Breed restrictions apply. Two pet maximum per home. Contact Leasing Office for more information.