Avoid at all costs
October 26, 2023 - Review from Apartments.com
What a pleasure it is to no longer live in this terrible building. A 1940s/1950s era teardown that is ridiculously overpriced, Mason Hall is the epitome of a landlord putting in the least amount of effort to maximize their profits. I am surprised this building, given its location, has not yet been sold off and torn down to make way for a much nicer building.
Filled with outdated amenities (washers/dryers that don’t work, gas stoves that leak and fill the apartments with the stench of gas, ...
cracking paint), this place has everything if you’re looking for a “divorced dad in his 50’s” vibe. Be prepared for the water to be turned off in the building all day at least once every week or two for plumbing repairs, or for the hot water to not work. Also be prepared for mice and cockroaches, particularly near the laundry room. I would see a giant cockroach outside the door there at least once every week. Also, do you work during the day and want to park near the building when you get home Well, good luck! All of the spaces in this lot are filled by around 6 pm, so many residents have to park on streets around the area. The building’s idea while I lived there was to monetize certain “reserved spots,” so now a good chunk of spots are taken by people who pay. I would estimate that around 25%-30% of the remaining spots are also taken by cars that do not move. No joke, there is a car that has been parked in the same spot in the lot for years without moving — maybe check on that resident
The building is also full of weird people, like it Wes Anderson directed The Shining. There are thin walls, loud dogs and rude neighbors. The sounds of people using the bathroom somehow seems to echo through the apartment below. People pile their discarded tables, sofas, and miscellaneous junk in the stairwells when they move out, which I can only imagine is a fire hazard and rodent/bug concern but seems to sit there for days until a maintenance person has it removed. The front office folks are also not great. I once got someone else’s lease extension form and every email contains at least one misspelling and/or incorrect time and date about pertinent building information. There also seems to be a lot of turnover in the office, which doesn’t seem great either.
All in all, I would strongly caution anyone considering this apartment building to look elsewhere. For only slightly more in rent per month, you can find in a place with new amenities and guaranteed parking.
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Property Manager Responded
October 30, 2023
Thank you for your feedback. We care deeply about resident experience and satisfaction, and it’s disappointing to read your review of Mason Hall. Unfortunately, we weren’t able to find record of you as a resident in our system. Please reach out to us at customerservice@bmcproeprties.com so we can be tter address your concerns.
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