This is Home
May 31, 2023 - Review from Apartments.com
I can't say enough about Mill Trace, so I apologize in advance for this long review. I just did not want to leave anything out. It is not an apartment...it is a home. Let's begin with the location. It is close to facilities that will satisfy all of your needs. Within the complex, you will enjoy all the nature you want to see as you take a stroll around the lake. The neighbors are very kind and it is very peaceful here.
Moving on to the apartment home itself. They are renovated inside and ...
out. I rarely hear the neighbors. There is a floor above me and noise level above me and beside me is very minimal! We have amenities and what we need inside and outside of the apartment. Can't ask for anything more.
Now let's talk about maintenance...friendly and efficient! There is nearly no wait time when you have an issue. Kevin, who has been here since I have moved in is so kind and genuinely concerned. He takes care of any issues to not only your satisfaction, but his satisfaction.
Let's talk about admin...Krysta, Jordan and Eva...I have never experienced a staff that is so compassionate. They do what they can to accommodate your needs. Each resident out here is not treated as a number, but an individual...family if you will. They also go beyond and create and implements events and activities for the family, including the fur babies.
Personally, they have contributed to the comfort, peace and contentment with the home I have established here. I literally have no complaints. If you are looking for a home, or a home away from home, you can't go wrong here. I express my gratitude to all of the staff here. I will never forget your kindness.
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Property Manager Responded
June 5, 2023
We are beaming at this review! It is so wonderful to hear such kind words and appreciation from our residents. Our team works hard to create a 5-star living experience for all of our valued residents and it is great to know that those efforts have not gone unnoticed. We are glad we are able to make our community feel like home and that our team has been able to provide you with amazing service. Please let us know if there is anything you may need from us, we are happy to help. Thanks again, it's reviews like this that make us love what we do!
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