On the day we were supposes to move in, I arrived with my family, sans my wife, and a rental truck to unload and unpack. I arrived at 10am and needed to be at work at 4pm; however, when I arrived my unit wasn’t ready. I was told by the property manager at that time (Jared?) that I wasn’t supposed to arrive until the next day. When I showed him the paper with my arrival time and date, he insisted that this was a miscommunication on both ends and not just their fault. It was definitely ONLY their
...fault. He asked if we could wait three hours for the unit to be ready, but the truck was due by that time, my family came to help, and I had to work. I gave myself ample time to get all of the move in done, but not enough to have to sit and wait, and make my help sit and wait, for three hours. He said that my only option was to except the unit as is. He insisted that I would not be charged for any of the current damage or imperfections of the unit
At some point Millennium Properties was sold, and became Hunter Bloomington Properties, and my wife and I were ecstatic. Finally, things would be better because the issue had always been management related. One night over the summer we woke up to our apartment wet and water dripping down our walls. I called the overnight emergency maintenance line and someone was on the way. When he arrived, very nice guy, he told us that the problem happened because our upstairs neighbors were using their AC, and that it would be taken care of. The same issue happened three more times, and I was assured every time that I would not be charged for any of the damage.
In the beginning of September, I received my closing statement; where, minus carpet cleaning, I expected to get two hundred and fifty of the four hundred dollar deposit. Instead, I received a statement and bill for two hundred and forty nine dollars and forty two cents. I was shocked. My apartment was spotless when we left. We moved out a month early, so we went back on multiple occasions to make sure that it stayed clean. When I looked through the statement, I found that I was charged for carpet replacement which wasn’t in awful condition when we left actually. Any damage that was present; however, was caused completely by the previous tenants, and remember I was told I wouldn’t be charged when I accepted the unit as is. I was charged for a ton of painting, most likely due to a combination of the previous tenants and the water damage; I was told I wouldn’t be charged for.
