I lived at this RPM property in Austin, TX for 11 months from 2022-2023.
A couple reasons why I'm leaving a 1-star review:
Regarding the apartment complex itself:
- The garbage was not picked up often enough. Often, this would lead to garbage overflowing from the dumpsters, which was really an eyesore and made it really unpleasant to walk in the complex.
- The security gates for vehicles to enter and to exit the apartment complex were frequently broken and would often remain so for weeks on
...end. This is a serious security hazard, particularly in a neighborhood with a lot of vagrancy problems.
- There were person-sized gaps in the wrought iron fence around the property - again, another security hazard, allowing for the entry of unauthorized individuals into the complex.
- There was not any sort of regular pest control happening in the complex. I had to keep a roach trap right next to the front door of my apartment and had to replace it frequently due to the roach problem.
- The air compressor and vacuum in the car wash area was broken during the entirety of my time there. After a while, they also shut off the faucet for washing cars.
- We were once left for nearly 24 hours without running water in our apartment due to a supposed leak they couldn't "fix".
- The grounds looked generally unkempt (e.g. bits of trash around, dirt patches where grass had formerly been, dog excrement - even on the footpaths, and so on).
In addition, the landlord charged us for "wear and tear" items in the apartment (which is against Texas tenancy laws):
- There was peeling paint on the bathtub backsplashes in my apartment that I noticed when moving in. Regardless of the paint peeling before moving in, the landlord decided to renovate the bathrooms using part of my security deposit.
- There was a small patch of peeling paint on the wall in my flatmate's room. The landlord decided to repaint the entire wall and charge us for it (from the security deposit) upon moving out.
- Furthermore, after settling up my account after moving out, a representative from RPM reached out to me via email and informed me that I owed additional charges. Fortunately, I had the email confirmation from the week prior affirming that I had, in fact, paid all charges to my account to-date.
I felt like this RPM property was neither a safe nor a clean place to live, which is why I did not renew my lease with them.
Max of 2. We love your well behaved pets! RPM Living welcomes all dog breeds, ages, and sizes. Pet interview required. All fees are per pet.