Severe Living Conditions
August 31, 2024 - Review from Apartments.com
1. Severe Flooding and Extensive Water Damage: The most alarming issue we faced was severe flooding throughout the apartment, affecting my bedroom, the kitchen, the bathroom, and my roommate's bedroom. This flooding was not just a minor inconvenience; it was a catastrophic event that has significantly disrupted our lives. My personal belongings, including clothes and undergarments, were drenched in murky, foul-smelling water. Items such as my clothes, which are expensive and essential to my ...
wardrobe, are now ruined with an unbearable odor that has not dissipated despite multiple cleaning attempts. The pervasive moisture has left my room and the entire apartment smelling like it is rotting, creating an unlivable environment. The stress of dealing with this damage, coupled with the fact that maintenance used excessively loud machines to blow air for evaporation, has added a constant noise that disrupts our daily activities, including important meetings. Additionally, these machines are consuming a considerable amount of electricity, which will likely result in an exorbitant electricity bill—an expense we should not have to bear for a situation entirely beyond our control.
Read More
Property Manager Responded
December 4, 2024
Thank you for your feedback, and we deeply apologize for the flooding and the inconvenience it caused. We understand how stressful this situation must have been. Please know that we are working hard to prevent future issues like this, and we appreciate your patience. If you have any ongoing concerns, please don't hesitate to reach out to management directly for further assistance. We are here to help and ensure that this is resolved to your satisfaction.
Max of 2.