Riverbend Apartments

Jeremy shows up the following day after ignoring my calls for 12 hours and pokes around a little for about an hour ish and never comes back again. Long story short, didn’t fix it that day either and Jeremy screamer and argued with me telling me I’m a brat, my dogs can suck it up and drink some water, he does not have to fix my stuff if he doesn’t want too(what? Ur maintenance?), and ends the call with “I’ll talk to my supervisor, probably won’t call you back, and definitely won’t fix it today”. All I asked was that, after all of this, they let me leave fee free- that’s it. They decide they won’t do this because they feel their maintenance guy didn’t do anything wrong. SO THEY JUST LET THE STAFF TREAT YOU LIKE GARBAGE. Can’t leave now unless I want to spend over $950 to leave

to her mistreatment of residents are NOT lying. The incident that happened to my family today was unacceptable. My husband called her about the A/C unit and she had an attitude. He proceeds to go into the front office to discuss her attitude & the A/C issue(we have kids and the apt was 85 degrees upstairs & 79 downstairs). They exchanged words, he asked her for Corporate’s number, and she proceeds to call the police on my husband for “trespassing”. The frustration that we have is due to work orders not being addressed or completed correctly(they put a bandaid on the problem instead of actually fixing it). Fast forward to 3:30pm, I come to the office to get Corporate’s number because my husband tells me the number she gave him didn’t work. I didn’t even address her when I came into the office. She immediately gets defensive when i ask the leasing agent for the number & asked who called the police on my husband. Kayla stated “i did & I’ll call the police on you too because you’re coming in here being hateful. The number worked when I gave it to him” I told her “I’m not even speaking to you, but since you’re threatening me with calling the police I want your supervisor’s number.” She gives me the number and I leave the office. However, I go back into the office around 4:30pm because I wanted to know when our lease was up & to also sign the “notice to vacate” form before the office closes. Her attitude is totally different from before so I’m thinking we can talk like adults. After completing the paperwork, I informed her that she was wrong for threatening me with calling the police when I didn’t do anything to her(wasn’t rude, didn’t threaten her, didn’t curse her out). I asked her for an apology which she refused and tried to deflect the issue back onto my husband & I. I’ll be discussing this & any future issues with Mary Kay from now on. Kayla is unprofessional, rude, & clearly shouldn’t be a property manager if she can’t communicate effectively.

angry. They never ask me if I am still moving or not. Now they tell me that I am responsible for not letting them know that we are moving on time. No, we are not.... You NEVER asked for an answer ! All I want to say, is that, it is easy to move in. However, when you move out, please take care, this office is doing whatever they can to take more money from you. Good luck.

accused of doing things in the apartment that you didn't do. We transferred apartments during this management change and the new manager took some of our deposit because we didn't wipe of the window sills...... We left the apartment cleaner then when we moved in and she took almost half of the deposit for having to 'CLEAN THE APARTMENT" I even shampooed the apartment before we left. It's absolutely miserable here. Can't wait to be out of here!

used to be the best affordable apartment to live by yourself in with a dog (and the only complex that felt safe in this area), but now it's just another shady apartment complex in the middle of a shady part of town. It's too bad because the scenery here is gorgeous. Side note: The walls are pretty thin- I could hear the baby in the next apartment crying all night and anytime someone drilled a hole in their wall, it sounded like it was coming right through to my apartment. On the positive side, it seems like they are replacing the appliances and carpets and adding ceiling lights/fans in some apartments as soon as people move out. As I will be moving out as soon as possible, I hope the next resident enjoys all these new amenities.

been the new manager. She is rude and condescending at worst and annoyed with you at best. At first I took it personally till I found out she's like that with all the tenants. Shauna was warm and inviting and the new one is like her Opposite Day twin. I'm not sure if they quit or got fired but the old maintenance staff was friendly and I didn't feel uneasy having them in my apartment. The new ones that arrived shortly after the new manager officially took over make me feel uncomfortable (though in fairness-I haven't had much contact with them yet, they just give me the heeby-jeebies). Since the Management Takeover there have been numerous car break-ins in the parking lot too. Coincidence I think not. On the positive side, I've noticed that as tenants are moving out, they are replacing the countertops and carpeting. Also you get to pick the color of your accent wall when you move in. And in some, they have overhead lights and ceiling fans in the bedrooms! So, as I will be moving somewhere that is worth making my home, I hope the new tenant after me has a better experience than I have had at the end of my lease.