Extremely bad experience.
March 6, 2026 - Review from Apartments.com
I stayed at the SoHo St Louis MI downtown recently. The stay was all but a good experience. After informing the apartments that I would arrive at the complex at 6:30 PM, I still had to wait 3 hours until 9:30 PM before I could get the electronic key to the apartment. I was told that security was out doing a security check of the premises and when I met with him, he told me that he was home having dinner. The. Once in the apartment everything that was advertised as having forks, Spoons, plates, ...
soap and other necessities were not there. I had to go out and buy them myself.
The refrigerator was not working properly. I tried calling maintenance and was informed that they would go in and check it the following day which they did not. I later went to meet with management and they were not in their office during their advertised hours.
When I finally met with management, I was informed that they could not do anything about the refrigerator and the cooking or eating utensils. Ended up buying my own. Overall extremely bad service.
I tried using the gym and was told that I would need to pay an additional $250.00 to use the gym for a week.
I will never stay there again really disappointed with their service.
Management should review their policies and abide by what they offer.
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