Leased for 18 Months - Apartment, Staff, and Maintenance Excellent
September 4, 2024 - Review from Apartments.com
If you're considering Stuart Woods, please read these details. I am not an employee, and there is no incentive for this review as I've already moved out. I had the pleasure of being a resident of Stuart Woods for 18 months, and I have to say it was the best renting experience I've had in 20 years of moving around the U.S. for work. The leasing team showed me many apartments that met my criteria, and they didn't upsell or try to push me into a bigger or more expensive option. The lease process ...
was easy - all digital. Maintenance: Their maintenance team was responsive and efficient; once, the Whirlpool dryer in the unit would not start, so I used the resident ap to submit a request in the morning. The SAME DAY, a gentleman arrived, came in and diagnosed it, and left for a few minutes to get the part needed. He returned and fixed it within an hour, totaling less than 4 hours. One other time I had a request, and again, same day it was handled. Value: I found the cost to be very reasonable after visiting 6 other nearby complexes. My utility bills were low even in the heat and cold while using the HVAC liberally. Noise: The walls are thick, and the ceiling between floors is concrete, so I almost never heard a neighbor or the unit over mine. My unit had large windows and a sliding door facing a forested area, which was wonderful. Clean: The cleaning crew cleans the stairs and entranceway daily, and it always smells fresh. Pest Control: I never had an issue with pests, and an Orkin employee treated the apartment regularly, leaving a card on the counter if he came and treated when I was out. When it snowed, the parking lot and apartment roads were cleared very quickly. Being critical, I will say that the unit I rented had some older appliances, the bathroom fan was a rather noisy model, the AC unit could have been quieter, and the shower head wasn't the best, but seriously, that's all the negatives. The package concierge worked and felt safe and secure even at night. The gym has nice equipment and is fairly large. Both pools were nice, and if one was a bit crowded, I went to the other. The walking paths and common areas were well kept. The security guards patrolled regularly and parked on the property in their company vehicle; one guard came over and asked if everything was alright as I arrived back from a long trip after midnight and was unloading my vehicle. I will rent here again if work brings me back to the area.
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Property Manager Responded
September 23, 2024
Wow! This is fabulous feedback. We're so happy to hear you've had a wonderful experience within the community and that our team has provided nothing short of awesome service! Your detailed input means the world to us and we're thrilled to know how satisfied you are with your experience. Take care!
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