best rental experience in RVA
May 16, 2024 - Review from Apartments.com
I have lived in three apartments: on VCU's campus, in the fan, and now here in Manchester. I just renewed for my third year here at Terraces, the longest I've stayed anywhere. Really soundproof building, which I greatly appreciate, but I have considerate neighbors on my floor too. Super pet-friendly and has tons of dogs! I wish parking was still included in rent, that is my biggest complaint. They raised rent, pet fee, and added a $60 (indoor) monthly parking fee- with no upgraded amenities. ...
Greedy Thalhimer is the one to complain about- the staff itself here is lovely. Maintenance will come the day of or the next day 95% of the time to resolve any issues, there is an emergency service line if necessary too. I have to guess this is some of the best views in Richmond (depending on where your unit faces.) The building is cleaned almost excessively and is never dirty. Walking distance to the James River trails, footbridge, as well as Brown's Island. Cute local spots around the area and easy access to downtown to eat. I love exploring Manchester and it's definitely an up-and-coming area. Many residents I meet come here from the surrounding buildings, and say they're horrible. I've scoped them out and the rent is not significantly lower enough to be worth a horrible living experience. Terraces is worth the splurge, and I doubt you'll have regrets. I have no complaints about my living experience here.
Read More
Property Manager Responded
October 25, 2024
Thank you so much for your thoughtful review! We are thrilled to hear that you have chosen to stay with us for three years and appreciate the soundproofing and friendly community at Terraces. It’s great to know that our maintenance team is meeting your expectations and that you are enjoying the beautiful views and convenient location near the James River and local spots.
We understand your concern about the changes in parking fees and rental prices. We will continue to advocate for our residents to ensure that your living experience remains enjoyable and worthwhile.
Your positive feedback about our staff and the cleanliness of the building truly means a lot to us. Thank you for being a valued part of our community, and we look forward to making your stay even better in the future!
Max of 2.