Maison Burbank Apartments

expect to make that decision. After struggling to get Maison Burbank to do the slightest maintenance over the past year, my daughter found another apartment to move to this summer and someone to take over her Maison Burbank lease. The incoming tenant delayed signing and has yet to provide us with the promised August rent. Maison Burbank threatened us that if we did not pay and the rent became delinquent, we would be reported to the credit agencies, and they would damage our credit, making it impossible for my daughter to secure a new place. We therefore had no choice but to pay Maison Burbank's August rent, the new apartment's rent, and a new security deposit. It is now August 24. The new occupants are living in the apartment, yet our daughters, the people who actually paid the August rent, have not been reimbursed. Maison Burbank's response is essentially: “Not our problem.” They will not even assist by contacting the current occupants regarding reimbursement. When Maison Burbank's money was at risk, protecting their interests was urgent enough to threaten our credit. Once they were paid, the financial harm to us suddenly became “not their problem.” That double standard speaks volumes. Had we known how Maison Burbank would handle a situation like this, we would never have renewed. I am sharing our experience so other families can make an informed decision before finding themselves in the same position. I would also appreciate hearing from anyone with a similar experience or suggestions on what steps we should take next.