IRT living takes advantage of the big corporate front and takes away decisions from front-facing staff, who are actually trying to do their jobs, but have red tape around what they can/cannot do, IRT only cares about their bottom line, their lease is designed to be a win-win for them and a lose-lose for any of their tenants from the moment you sign that lease, they are unreachable unless they need money or want something from you. Their amenities may look nice, but I had a friend with flooding
...issues, and the other tenants nightmares on the reviews here would say that beyond the regular repairs, they would not do much. My wall cracked since a rainy weekend and till I moved out they did not do anything about it, can only imagine the structural damage the future residents will have to deal with.
They would keep you in a bind though, their lease is pro IRT and would never favor tenants. I am seeking legal claims with them due to a complicated move out situation where they leased out my unit before I was ready to move out.. Truth be told, organizations like these are the reasons why homelessness increases. I have nowhere to live from now till June and am at the mercy of friends and family now. And they are still making me pay my rent.
Would never recommend them, try to find a local landlord or a landlord with less apartments, they will probably care more instead of just trying to increase their bottom line at the expense of tenant's sanity and wellbeing. If you want to have that peace of mind, rent elsewhere.
Max of 2.