Unfortunately Dishonest
October 13, 2022 - Review from Apartments.com
Avoid renting here, so many better apartments out there. Do not expect any service from the leasing office staff whatsoever. The maintenance team and other staff are excellent and care about the residents but the leasing office could not be worse! They didn’t provide a copy of my lease, when I asked them about it they delayed delivery for over a month. Then when rent was due the leasing office denied the original figure that we talked about. Then after trying to resolve the issue, they still ...
failed to communicate and still owe me money. Some of the leasing staff live in the building and I’ve seen it where they don’t come to help their neighbors when apartments flood, or people get locked out of their apartment. There were other issues, I received multiple packages and certified mail that sat in the package room for weeks without anyone notifying me that any packages had arrived. I reported the leasing office staff to the Office of Tenant Advocate, but save yourself the headache of dealing with these people by renting from one of the many other apartments nearby. Once they replace the leasing office staff it might be worth renting here but there’s no reason to experience leasing office staff that are this unprofessional and dishonest.
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Max of 2. Monthly pet rent of $60 per pet. One-time non-refundable fee of $500.