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- 1–3 Bedrooms
- $1,510-$3,1906 Month Lease Term
- 704–1,300Square Feet
About The Crossings at Short Pump
You'll love the convenience and luxury of living at The Crossings, an island of beauty and tranquility at the crossroads of Innsbrook and Short Pump! Our apartments' perfect location is just two minutes from the entrance to Innsbrook Office Park, minutes from West Creek Office Park, convenient to major employers and to the many shopping and dining opportunities in and around Short Pump Towne Center. Our floor plans feature gourmet kitchens with stainless steel appliances, vaulted ceilings, corner fireplaces, private patios or balconies, washers and dryers, and huge walk in closets. The resort-style pool is surrounded by beautifully landscaped grounds, with picnic pavilions, sand volleyball, business center, playground, and fitness center. Garages with remote openers are also available.
The Crossings at Short Pump is located in the 23233 Zip code of Richmond, VA. This community is professionally managed by General Services Corporation
Unique Features and Amenities
- 6-Panel Door
- Balcony
- Ceiling Fan(s)
- Courtyard View*
- Dishwasher
- Easy Access To I-64, I-295 And I-288
- Exterior Storage
- Faux wood blinds
- Fireplace*
- Granite Countertops
- microwave
- NEST Thermostats*
- Patio
- Picnic Pavilions
- Pool View*
- Premium Wood Style Flooring
- Roommate Style*
- Stainless steel appliances
- Vaulted Ceiling
- Walk-in Closet(s)
- Washer/dryer included
- Wooded View*
Property Contact Info

Floorplan Pricing and Availability
The Crossings at Short Pump offers 1 to 3 Bedroom apartments starting from $1,517 and having 704–1,300 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
1 Bedroom
Tuckahoe
From $1,517
1 Bed, 1 Bath, 704 sq ftTotal Monthly PriceAvailable NowModel Gallery
Floorplans
Availability Details
Prices shown for this property are the Total Monthly Price including Fees.Price Availability Date Unit Sq Ft View Details $1,517 Available Now 0233 704 $1,547 Available Now 0824 704 $1,547 Available Now 1825 704 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Model Lease Information
Model Price Range
- $1,517 - $2,032
Current Available Pricing
- $1,517 - $1,987
Unit 0233 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Unit 0233 Lease Information
Unit Price
- From $1,517
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,517 - $2,032
Unit 0824 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Unit 0824 Lease Information
Unit Price
- From $1,547
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,517 - $2,032
Unit 1825 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Unit 1825 Lease Information
Unit Price
- From $1,547
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,517 - $2,032
Apartment Model: TuckahoeFrom $1,5171 Bedroom, 1 Bath, 704 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Please see a representative for details.
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Tuckahoe - Floorplan 1 Apartment Unit: 0233Apartment Model: TuckahoeFrom $1,5171 Bedroom, 1 Bath, 704 sq ftAvailable NowApartment Unit: 0824Apartment Model: TuckahoeFrom $1,5471 Bedroom, 1 Bath, 704 sq ftAvailable NowApartment Unit: 1825Apartment Model: TuckahoeFrom $1,5471 Bedroom, 1 Bath, 704 sq ftAvailable Now2 Bedrooms
Short Pump
From $1,802
2 Beds, 2 Baths, 1060 sq ftTotal Monthly PriceAvailable NowModel Gallery
Floorplans
Availability Details
Prices shown for this property are the Total Monthly Price including Fees.Price Availability Date Unit Sq Ft View Details $1,817 Available Now 0922 1060 $1,802 Available Now 1336 1060 $1,817 March 26, 2026 1721 1060 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Model Lease Information
Model Price Range
- $1,802 - $2,387
Current Available Pricing
- $1,802 - $2,377
Unit 0922 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Unit 0922 Lease Information
Unit Price
- From $1,817
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,802 - $2,387
Unit 1336 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Unit 1336 Lease Information
Unit Price
- From $1,802
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,802 - $2,387
Unit 1721 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Unit 1721 Lease Information
Unit Price
- From $1,817
View Details and Rent EstimateModel Lease Information
Model Price Range
- $1,802 - $2,387
Apartment Model: Short PumpFrom $1,8022 Bedroom, 2 Bath, 1060 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Please see a representative for details.
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Short Pump - Floorplan 1 Apartment Unit: 0922Apartment Model: Short PumpFrom $1,8172 Bedroom, 2 Bath, 1060 sq ftAvailable NowApartment Unit: 1336Apartment Model: Short PumpFrom $1,8022 Bedroom, 2 Bath, 1060 sq ftAvailable NowApartment Unit: 1721Apartment Model: Short PumpFrom $1,8172 Bedroom, 2 Bath, 1060 sq ftAvailable March 26, 20263 Bedrooms
Three Chopt
From $2,277
3 Beds, 2 Baths, 1300 sq ftTotal Monthly PriceAvailable NowModel Gallery
Floorplans
Availability Details
Prices shown for this property are the Total Monthly Price including Fees.Price Availability Date Unit Sq Ft View Details $2,422 Available Now 1217 1300 $2,372 April 2, 2026 1227 1300 $2,277 May 21, 2026 0421 1300 Model Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Model Lease Information
Model Price Range
- $2,222 - $3,197
Current Available Pricing
- $2,277 - $3,197
Unit 1217 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Unit 1217 Lease Information
Unit Price
- From $2,422
View Details and Rent EstimateModel Lease Information
Model Price Range
- $2,222 - $3,197
Unit 1227 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Unit 1227 Lease Information
Unit Price
- From $2,372
View Details and Rent EstimateModel Lease Information
Model Price Range
- $2,222 - $3,197
Unit 0421 Amenities and Features
Features
- Air Conditioning
- Cable Ready
- Fireplace
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
Kitchen
- Dishwasher
- Disposal
- Kitchen
- Range
Living Space
- Carpet
- Dining Room
- Walk-In Closets
- Window Coverings
Unit 0421 Lease Information
Unit Price
- From $2,277
View Details and Rent EstimateModel Lease Information
Model Price Range
- $2,222 - $3,197
Apartment Model: Three ChoptFrom $2,2223 Bedroom, 2 Bath, 1300 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Please see a representative for details.
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Three Chopt - Floorplan 1 Apartment Unit: 1217Apartment Model: Three ChoptFrom $2,4223 Bedroom, 2 Bath, 1300 sq ftAvailable NowApartment Unit: 1227Apartment Model: Three ChoptFrom $2,3723 Bedroom, 2 Bath, 1300 sq ftAvailable April 2, 2026Apartment Unit: 0421Apartment Model: Three ChoptFrom $2,2773 Bedroom, 2 Bath, 1300 sq ftAvailable May 21, 2026
Schedule a Tour
3D Tours
Property Information
- 424 Units
- 3 Stories
- Built in 1997
- View Property Website
Lease Terms
- Flexible
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.
Required Fees
One-Time Basics
- Due at Application
- Application Fee Per ApplicantiCharged per applicant.$50
- Reservation/Holding FeeiCharged per unit.$100
- Due at Move-In
- Utility Set Up FeeiCharged per unit.$35
- Administrative FeeiCharged per unit.$175
Utilities
- Pest ControliCharged per unit.$3/mo
- Utility Service FeeiCharged per unit.$3.95/mo
Other Fees and Policies
Pet Fees
- One-Time Pet FeeiCharged Per Pet.$300
- Monthly Pet FeeiCharged Per Pet.$30
- One-Time Pet FeeiCharged Per Pet.$300
- Monthly Pet FeeiCharged Per Pet.$30
Cat
Dog
Breed Restrictions Apply: Akita, American Bulldog, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Dogo Argentino, German Shepherd, Husky, Malamute, Pit Bull, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf Hybrid
Parking Fees
- Parking FeeiCharged per vehicle.$125/mo
Garage
Garages available for monthly fee.
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
On-Site Services
- Car Wash Area
- Maintenance On Site
- Planned Social Activities
- Property Manager On Site
- Online Services
- 24 Hour Access
Community Features
- Walk Up
- Business Center
- Clubhouse
Outdoor Features
- Grill
- Courtyard
- Sundeck
- Picnic Area
- Patio
Recreation and Fitness
- Fitness Center
- Volleyball Court
- Playground
- Pool
Interior Features
- Balcony
- Storage Space
- Ceiling Fans
- Fireplace
- High Speed Internet Access
- Tub/Shower
- Heating
- Cable Ready
- Washer/Dryer
- Air Conditioning
- Wi Fi
Kitchen Amenities
- Oven
- Range
- Refrigerator
- Disposal
- Freezer
- Dishwasher
- Microwave
- Kitchen
- Stainless Steel Appliances
- Granite Countertops
Living Area Features
- Walk In Closets
- Vaulted Ceiling
- Carpet
- Vinyl Flooring
- Dining Room
- Views
- Window Coverings
- Office
- Hardwood Floors
Unique Amenities
- Garage Available

Map
- Shopping
- Colleges
- Grocery
- Medical
- Parks

Map
Hours and Contact Info
| Monday | 9:00 am–6:00 pm |
| Tuesday | 9:00 am–6:00 pm |
| Wednesday | 9:00 am–6:00 pm |
| Thursday | 9:00 am–6:00 pm |
| Friday | 9:00 am–6:00 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
Frequently Asked Questions about The Crossings at Short Pump
Where is The Crossings at Short Pump located?
The Crossings at Short Pump is located at 3400 Cox Rd, Richmond, VA
What is the current rent range at The Crossings at Short Pump?
1 Bedroom to 3 Bedroom Apartments at The Crossings at Short Pump currently range from $1,517 to $3,197
When is the leasing office open?
- The office Hours for The Crossings at Short Pump are
- Monday 9:00 am–6:00 pm
- Tuesday 9:00 am–6:00 pm
- Wednesday 9:00 am–6:00 pm
- Thursday 9:00 am–6:00 pm
- Friday 9:00 am–6:00 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Not so "luxury apartments"
August 15, 2024Unfortunate experiences, office staff is useless and will only repeat what they have been reading off of a script. I.e. if you have an emergency and need a guest to stay overnight after the office is closed, and you can't get a pass, and you use the only pass you have with the correct info filled out, they will still tow your car and leave you stranded and provide no help or accountability. No one ever mentioned that that would happen. They also do nothing about the frequent break ins that occur ...because implementing ANY options like security or cameras is too expensive for these "luxury apartments" to use.Read MoreReview from Apartments.com
Exorbitant Move out charges
November 23, 2022I would not recommend this place to anyone. They are essentially making up all the renovation charges when we move it. I paid $2000 as move-out charges. DO NOT RENT HERE. There are other very nice apartments in the area. They charge you for painting the walls (which they had to do anyway). The staff keeps changing in the rental office, the reason is obvious, THE MANAGEMENt is VERY BAD. I had the worst experience living here. The trash dumpsters are always full, and tenants leave their trash ...outside the Stench spreads around the community (HEALTH HAZARD). And there is a fine if you leave it outside- again, make up revenues everywhere possible. DO NOT MOVE HERE!Property Manager Responded
November 29, 2022we apologize that your experience at The Crossings at Short Pump was less than amazing. We’re known for providing First Class customer service, and we regret that we missed the mark. We're unable to find you in our system, but we would love to hear more from you about your experience, and how we can make it right. Please give us a call at (804) 346-9292 at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.
Read MoreReview from Apartments.com
Management bad
November 21, 2022There is a reason why so many apartments are vacant. No one likes to stay or come live here. There are many options in the area, I would not recommend this place to anyone.Property Manager Responded
November 29, 2022Hello, we value resident feedback and would welcome the opportunity to address any concerns you may have in greater detail. Please feel free to give our team a call at your earliest convenience. We hope to work together to improve your rating of our community.
Review from Apartments.com
Do Not Move Here
January 31, 2021Very thin walls. FAR from a luxury apartment. Playground located in a horrible place. In the middle of 3 building. Kids screaming at the top of their lungs, so if you work at night you can hang up the idea of getting any rest. Neighbors above you sound as if they're coming through the roof every time they take a step. Extremely small for the price you pay. And heating system does more of sucking the moisture out of the apartment than it does heat. Windows are not sealed correctly so it's ...impossible to maintain temperature in home.Read MoreReview from Apartments.com
Move out charges exorbitant
October 19, 2020I stayed there for over a year and they are charging me 1700 dollars and basically getting all their stuff replaced at my cost. I would never ask anyone to go to that Appartment again. They will send collection agents to hound you. Avoid this place.Property Manager Responded
February 13, 2021Hello Ali, we value resident feedback and would welcome the opportunity to address any concerns you may have in greater detail. Please feel free to give our team a call at your earliest convenience. We hope to work together to improve your rating of our community.
Review from Apartments.com
Very bad experience, rude manager
July 23, 2020I had very bad experience with the new management and they are not supportive at all. They just want to take advantage of your situation. Don’t waste your money and precious time here, you can find many other good options out there.Property Manager Responded
August 17, 2020Naina, we would like to apologize for your experience at The Crossings at Short Pump. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at your earliest convenience. We value your feedback and welcome the opportunity to address any concerns you may have.
Review from Apartments.com
No Recycling present in the community
July 22, 2020The community is good and decent , but management of trash is very poor , there is no place to dump recyclables everything is required to be dumped into the same trash bin. Hope they plan well to manage recycling and be responsible management .Review from Apartments.com
Ridiculous movingout charges
July 28, 2020They take all the remodeling money from tenants when they move out. How come they exact condition of everything if someone lives for 4 years. Also staff is very rude, lady named Katie is always rude, unsupportive. It just happened to me, I totally advise against this apartment.Property Manager Responded
August 17, 2020Surendra, we would like to apologize for your experience at The Crossings at Short Pump. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.
Review from Apartments.com
Used to be a good community but not anymore
September 14, 2019This is my third year in this community. It used to be a nice community with a good set of staffs which were really helpful and thats the reason I twice renewed by lease. However, things started changing to the worse recently. Main problem I would highlight is the lack of communication from the Leasing office/maintenance team. They come up with new rules every time without giving notice and charge the customers. I have multiple examples quote and whenever we call the leasing office to inquire ...some of the staff speaks very rudely. - In one instance, One fine day they changed all the blinds without notifying me and charged me some 30/60$ per blind. My point is their intention might be good but they should have given the customer a notice and an opportunity if he wants to do himself and avoid the higher price imposed on them - In another instance, on reporting about the presence of roaches, leasing staff send misleading communication about removing everything from kitchen on working day with 3-4 days notice and on inquiring about the same, it came out that the staff didnt mark the required action correctly in the notice. - A more recent example, most of the people live here are working professionals and on weekends when there is a high volume the garbage collection box will be full. Wet/green waste dumpster usually have space but the other(recycle) bins overflow and the staffers won't care to empty them on time causing the residents to leave them near the covered garbage area(i should admit there is a sign asking people to put everything inside) but what to do when its overflowing and no one cleans up for 2 days. Without any notice, the leasing office started sending fines(55$) again as expected when inquired calling the office, they just give a reason that they can enforce any fine without any notice. Overall, this community used to be a good place to live and it is still, however, some of the recent experience is making me believe that the staff here does not care about the residents anymore.Property Manager Responded
September 20, 2019Ajeesh, we are disappointed to hear that your impression of our community is not as positive as it once had been. While things are bound to change over the years, we never want it to be in a negative way. We understand your frustrations but assure you that our residents are of utmost importance to our team. We apologize if our methods of communication have fallen short of expectations or if you felt any interactions with our team had been inconsiderate or unhelpful, as this does not align with our management standards. We would truly appreciate the opportunity to improve upon your experience thus far as well as get some further details about these concerns. At your next convenience, stop by or call our office directly so that we can work together to give you the 5-star experience that you deserve.
Read MoreReview from Apartments.com
Better options available
May 26, 2019Rude staff, no maintenance done, property Manages will bully you to get out of fixing anything. Poor insect/rodent control that has led to numerous problems, including new wiring on my car.Property Manager Responded
June 4, 2019Sheshe, we are dismayed to see your negative portrayal of our community and to hear that your experience does not reflect the comfort we aim to provide our residents. We appreciate your office and encourage you to please give our office a call if you would like to discuss your review further. We would like to work with you to improve your situation.
Review from Apartments.com
Great place to stay!
March 9, 2018I have only been living here a few months, but everything is great so far. The neighborhood is extremely peaceful and I don’t have any complaints with my apartment so far, besides the thin walls which is normal for an appointment. The staff is also really friendly and helpful. I would definitely recommend anyone to stay here.Review from Apartments.com
Bad experience
October 21, 2017I lived this apartment last 3 years , I have bad experiences in this apparent, there are lot of rats inside the apartment and they took months to slove the problem and recently I have moved from this apartment and they charged like any thing , they charged 1200 for small marks on carpet , and they are very rude with me , please avoid if you really need peaceReview from Apartments.com
Nearby Schools
Colonial Trail Elementary
Tucker High
Quioccasin Middle School
Freeman High
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from The Crossings at Short Pump.
Arts Museums and Landmarks
Big Box and Retail
Carmax
Kohl's
Target
Colleges and Universities
J. Sargeant Reynolds Community College - Parham Road Campus
Groceries
Whole Foods
Kroger
Aldi
Hospitals
Parks and Recreation
The Crossings at Short Pump has 1 park within 10.2 miles, including Hollywood Cemetary.
Shopping Centers
The Crossings at Short Pump has 5 shopping centers within 0.5 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Richmond Studio Apartments | $1,435 | $715 | $4,416 |
| Richmond 1 Bedroom Apartments | $1,609 | $553 | $5,430 |
| Richmond 2 Bedroom Apartments | $1,933 | $781 | $6,356 |
| Richmond 3 Bedroom Apartments | $2,172 | $759 | $10,000+ |
| Richmond 4 Bedroom Apartments | $1,316 | $689 | $5,994 |
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Akita, American Bulldog, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Dogo Argentino, German Shepherd, Husky, Malamute, Pit Bull, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf Hybrid.