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- 1–2 Bedrooms
- $1,757–$2,206Rent Pricing
- 611–1,132Square Feet
Rent Specials
THANK YOU FOR YOUR SERVICE: 3% for Active Duty Military Discount off the base rent!
About The Element At Ghent
Element at Ghent apartments feature 1 and 2 bedrooms apartment homes located in the heart of Norfolk. Apartments feature high-end finishes including private balconies with endless views, stainless steel kitchen appliances, granite tiles, and chic interior design. Based in the national historic Ghent neighborhood of Norfolk, VA, our residents are never more than a few minutes away from downtown, the waterfront, shopping, retail, dining, and the arts. Whether you are visiting the Chrysler Museum of Art, catching a movie in the neighborhood's commercial district, or grabbing a drink at local brewery or winery, you are just a few steps away from your destination. Discover the good life in Element at Ghent apartments.
The Element At Ghent is located in the Hunters Square Neighborhood and 23517 Zip code of Norfolk, VA. This community is professionally managed by Steelhead Management
Unique Features and Amenities
- 24/7 Emergency Maintenance
- 24/7 Fitness Studio
- 24/7 Secure Package Access
- 24Hr. Emergency Maintenance
- Apple iMac Station
- Community gas grill/BBQ area
- Controlled Access
- Controlled Building Access
- Disposal
- Entertainment Area w/ TVs
- Firepit
- Full-Sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Granby Street
- Light Filled Open Floor Plans
- Modern Stone Grey Plank in Living Area
- Monthly Resident Events
- Monthly Social Events
- ON-SITE STORAGE AVAILABLE
- Pet Friendly!
- Poolside Fire Pit w. Seating
- Premium View of Courtyard ft. Saltwater Pool
- Professional On-Site Mgmt
- Rooftop & Pool-side Grilling Stations
- Rooftop Deck
- Rooftop Deck w/ City Views
- Saltwater Pool ft. Sundeck
- Sleek Granite Countertop in Kitchen
- Stainless Steel Appliances
- Valet Trash Services
- Wide Plank Flooring
Property Contact Info
Floorplan Pricing and Availability
The Element At Ghent offers 1 to 2 Bedroom apartments starting from $1,757 and having 611–1,132 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
1 Bedroom
Show Unavailable FloorplansFrom $1,757
Argon
1 Bed, 1 Bath, 685 sq ftCheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyAvailable Aug 16Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,857 August 16, 2025 135 685 $1,757 August 23, 2025 225 685 $1,757 August 29, 2025 425 685 Model Amenities and Features
Features
- High Speed Internet Access
Kitchen
- Dishwasher
- Refrigerator
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Pet Friendly!
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Model Rent and Fees
Price Range
- $1,757 - $1,857
Rent Pricing
- $1,757 - $1,857
Unit 135 Amenities and Features
Features
- High Speed Internet Access
Kitchen
- Dishwasher
- Refrigerator
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Modern Stone Grey Plank in Living Area
- Pet Friendly!
- Premium View of Courtyard ft. Saltwater Pool
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Unit 135 Rent and Fees
Price
- $1,857
Model Rent and Fees
Price
- $1,757 - $1,857
Unit 225 Amenities and Features
Features
- High Speed Internet Access
Kitchen
- Dishwasher
- Refrigerator
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Pet Friendly!
- Premium View of Courtyard ft. Saltwater Pool
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Unit 225 Rent and Fees
Price
- $1,757
Model Rent and Fees
Price
- $1,757 - $1,857
Unit 425 Amenities and Features
Features
- High Speed Internet Access
Kitchen
- Dishwasher
- Refrigerator
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Pet Friendly!
- Premium View of Courtyard ft. Saltwater Pool
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Unit 425 Rent and Fees
Price
- $1,757
Model Rent and Fees
Price
- $1,757 - $1,857
Apartment Model: ArgonFrom $1,7571 Bedroom, 1 Bath, 685 sq ftAvailable August 16, 2025Argon - Floorplan 1 Argon - Floorplan 2 Apartment Unit: 135Apartment Model: Argon$1,8571 Bedroom, 1 Bath, 685 sq ftAvailable August 16, 2025Apartment Unit: 225Apartment Model: Argon$1,7571 Bedroom, 1 Bath, 685 sq ftAvailable August 23, 2025Apartment Unit: 425Apartment Model: Argon$1,7571 Bedroom, 1 Bath, 685 sq ftAvailable August 29, 2025From $1,853
Gallium
1 Bed, 1 Bath, 720 sq ftAvailable Aug 23Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,853 August 23, 2025 220 720 $1,953 August 30, 2025 110 720 Model Amenities and Features
Features
- High Speed Internet Access
Kitchen
- Dishwasher
- Refrigerator
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Pet Friendly!
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Model Rent and Fees
Price Range
- $1,853 - $1,953
Rent Pricing
- $1,853 - $1,953
Unit 220 Amenities and Features
Features
- High Speed Internet Access
Kitchen
- Dishwasher
- Refrigerator
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Pet Friendly!
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Unit 220 Rent and Fees
Price
- $1,853
Model Rent and Fees
Price
- $1,853 - $1,953
Unit 110 Amenities and Features
Features
- High Speed Internet Access
Kitchen
- Dishwasher
- Refrigerator
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Modern Stone Grey Plank in Living Area
- Pet Friendly!
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Unit 110 Rent and Fees
Price
- $1,953
Model Rent and Fees
Price
- $1,853 - $1,953
Apartment Model: GalliumFrom $1,8531 Bedroom, 1 Bath, 720 sq ftAvailable August 23, 2025Gallium - Floorplan 1 Gallium - Floorplan 2 Apartment Unit: 220Apartment Model: Gallium$1,8531 Bedroom, 1 Bath, 720 sq ftAvailable August 23, 2025Apartment Unit: 110Apartment Model: Gallium$1,9531 Bedroom, 1 Bath, 720 sq ftAvailable August 30, 2025Palladium
1 Bed, 1 Bath, 611 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Unavailable Palladium 611 sq ft Model Amenities and Features
Features
- High Speed Internet Access
Kitchen
- Dishwasher
- Refrigerator
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Pet Friendly!
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
- Wide Plank flooring
Apartment Model: PalladiumCall For Rates1 Bedroom, 1 Bath, 611 sq ftUnavailablePalladium - Floorplan 1 Palladium - Floorplan 2 Gallium L
1 Bed, 1 Bath, 880 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Unavailable Gallium L 880 sq ft Model Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Pet Friendly!
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Apartment Model: Gallium LCall For Rates1 Bedroom, 1 Bath, 880 sq ftUnavailableGallium L - Floorplan 1 Gallium L - Floorplan 2 Gallium XL
1 Bed, 1 Bath, 919 sq ftLargest 1 BedroomThis is the largest 1 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Unavailable Gallium XL 919 sq ft Model Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Pet Friendly!
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Apartment Model: Gallium XLCall For Rates1 Bedroom, 1 Bath, 919 sq ftUnavailableGallium XL - Floorplan 1 Gallium XL - Floorplan 2 2 Bedrooms
Show Unavailable Floorplans$2,206
Iridium
2 Beds, 2 Baths, 1093 sq ftAvailable Aug 12Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,206 August 12, 2025 112 1093 Unit 112 Amenities and Features
Features
- High Speed Internet Access
Kitchen
- Dishwasher
- Refrigerator
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Modern Stone Grey Plank in Living Area
- Pet Friendly!
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Unit 112 Rent and Fees
Price
- $2,206
Model Rent and Fees
Price
- $2,206
Apartment Model: Iridium$2,2062 Bedroom, 2 Bath, 1093 sq ftAvailable August 12, 2025Iridium - Floorplan 1 Iridium - Floorplan 2 Apartment Unit: 112Apartment Model: Iridium$2,2062 Bedroom, 2 Bath, 1093 sq ftAvailable August 12, 2025$2,131
Cobalt XL
2 Beds, 2 Baths, 1132 sq ftCheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyAvailable Aug 30Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,131 August 30, 2025 206 1132 Unit 206 Amenities and Features
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Modern Stone Grey Plank in Living Area
- Pet Friendly!
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Unit 206 Rent and Fees
Price
- $2,131
Model Rent and Fees
Price
- $2,131
Apartment Model: Cobalt XL$2,1312 Bedroom, 2 Bath, 1132 sq ftAvailable August 30, 2025Cobalt XL - Floorplan 1 Apartment Unit: 206Apartment Model: Cobalt XL$2,1312 Bedroom, 2 Bath, 1132 sq ftAvailable August 30, 2025Cobalt
2 Beds, 2 Baths, 1102 sq ftModel Gallery
Floorplans
Availability Details
Availability Date Unit Sq Ft Unavailable Cobalt 1102 sq ft Model Amenities and Features
Features
- High Speed Internet Access
Kitchen
- Dishwasher
- Refrigerator
Unique Features
- Full-sized Washer/Dryer
- GE Stainless Steel Appliances
- Ghent Downtown Norfolk Local
- Light Filled Open Floor Plans
- Pet Friendly!
- Professional On-Site Mgmt
- Sleek Granite Countertop in Kitchen
- Valet Trash Services
Apartment Model: CobaltCall For Rates2 Bedroom, 2 Bath, 1102 sq ftUnavailableCobalt - Floorplan 1 Cobalt - Floorplan 2
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Property Information
- 164 Units
- 5 Stories
- Built in 2015
- View Property Website
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Lease Terms
- Available months 3,4,5,6,7,8,9,10,11,12,13,14,15
- Short Term Lease Options
Pet Policy - Cats and Dogs
- $50 Monthly Pet Rent
- 2 Pet Limit
- $400-100
- Please contact the Management Office for complete Pet Policy information. We welcome one or two pets per apartment. A $400 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per month...
- 45 lb Weight Limit
- Element at Ghent welcomes two pets per apartment. A $400 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per pet. Pets over 45 LBS are welcome on the first floor only. Please call for additional details. ***Pet fee and pet rent discounts for multiple pets described above, will be applied by the leasing office upon application approval.
Parking Fees & Info
Parking Garage
- Garage Fee: $50 /Mo
Storage Fees & Info
Storage Unit
- $50/MO
Fee & Deposit Info
Recurring Fees
- $50 Garage Fee
One-Time Fees
- $150 Admin Fee
- $50 Application Fee
Matterport 3D Tours
Features and Amenities
On-Site Services
- Maintenance On Site
- Package Service
- Planned Social Activities
- Property Manager On Site
- Trash Pickup Door To Door
Community Features
- Business Center
- Clubhouse
- Lounge
- Elevator
Outdoor Features
- Grill
- Sundeck
- Waterfront
- Cabana
- Roof Terrace
- Courtyard
- Controlled Access
- Deck
Recreation and Fitness
- Fitness Center
- Bicycle Storage
- Pool
Interior Features
- Balcony
- Storage Space
- High Speed Internet Access
- Washer/Dryer
- Air Conditioning
- Wi Fi
Kitchen Amenities
- Microwave
- Pantry
- Dishwasher
- Disposal
- Freezer
- Range
- Refrigerator
- Ice Maker
- Kitchen
- Stainless Steel Appliances
- Granite Countertops
Living Area Features
- Walk In Closets
Unique Amenities
- Garage Available

Map
- Shopping
- Colleges
- Grocery
- Medical
- Transportation

Map
Hours and Contact Info
Monday | 8:30 am–5:30 pm |
Tuesday | 8:30 am–5:30 pm |
Wednesday | 8:30 am–5:30 pm |
Thursday | 8:30 am–5:30 pm |
Friday | 8:30 am–5:30 pm |
Saturday | Closed |
Sunday | Closed |
Getting Around
Walk Score®
89 / 100
Very Walkable
Most errands can be accomplished on foot
Bike Score®
69 / 100
Bikeable
Some bike infrastructure
Transit Score®
56 / 100
Good Transit
Many nearby public transportation options
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about The Element At Ghent
Where is The Element At Ghent located?
The Element At Ghent is located at 111 18th St near the Hunters Square area of Norfolk, VA
What is the current rent range at The Element At Ghent?
1 Bedroom to 2 Bedroom Apartments at The Element At Ghent currently range from $1,757 to $2,206
When is the leasing office open?
- The office Hours for The Element At Ghent are
- Monday 8:30 am–5:30 pm
- Tuesday 8:30 am–5:30 pm
- Wednesday 8:30 am–5:30 pm
- Thursday 8:30 am–5:30 pm
- Friday 8:30 am–5:30 pm
- Saturday Closed
- Sunday Closed
Are pets allowed?
Yes. Pets are allowed at The Element At Ghent. Call us today for info on moving here with your pet.
Are there any rent specials?
The current rent special at The Element At Ghent is: THANK YOU FOR YOUR SERVICE: 3% for Active Duty Military Discount off the base rent!.
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Excellent Place to Live
June 10, 2025Excellent property crew! They’re incredibly helpful, thoughtful, and efficient. We were pleasantly surprised to find our patio freshly power-washed in preparation for summer — a thoughtful touch that really stood out. It’s clear they take pride in maintaining the apartment complex with great attention to detail.Property Manager Responded
June 11, 2025Thank you for taking a moment to provide a review. We are so pleased that we have made an impression on you. As you stated, our onsite team truly does care and we do take pride in our community and our work. We appreciate that you noticed and pointed it out to us and to others. As always, if you need anything, please do not hesitate to let us know. Oh, and... enjoy your summer!
Review from Apartments.com
Highly Recommend this Buidling!
March 16, 2025Absolutely great building. The management team is incredibly helpful and friendly and flexible for tenants in the military. The one service request I put in while living there was handled within a couple of hours. Common spaces are well maintained, and there are several events that they host for residents throughout the year. The area is also one of the best in Norfolk, and the area is very walkable with a great gym nearby, a grocery store in walking distance and lots of great restaurants ...and barsProperty Manager Responded
March 18, 2025We could not be happier that Element at Ghent has been such a good experience for you. Thank you for providing this feedback. If you need anything from us, don't hesitate to reach out.
Read MoreReview from Apartments.com
Military Friendly place to live !
January 10, 2025Great Quality: The Noise Installation was Perfect. Very positive, uplifting community. Very Affordable and military-friendly. Pet Friendly and extremely clean! Excellent staff as wellProperty Manager Responded
March 18, 2025Thank you so much for taking to provide feedback! We are thrilled that your experience at Element at Ghent was so positive!
Review from Apartments.com
Great place to live!
June 4, 2024Overall felt safe and quiet! Clean and any maintenance was promptly attended to. Very courteous front desk staff. Lived here for years but apartment truly felt like a home. Only reason I moved was to by a house. Special shout out to Harley, Janice, and Johnny for being wonderful staff!Property Manager Responded
July 24, 2024Thanks for your review! We're so happy to learn you feel content here. Most of all, it's excellent feedback that our team has provided prompt and excellent service across the board. Thanks again!
Review from Apartments.com
You want to live here!
September 29, 2023Besides the apartments and amenities being very clean, modern/cozy and safe, the staff’s hospitality is what truly made this place feel like a home away from home. Due to a busy life/work schedule, I’ve moved 18 times and Element at Ghent does not compare to anywhere else. The apartments are located in a safe and beautiful area accessible by foot to all the fun spots and restaurants/bars in Norfolk and Ghent. The community at Ghent is very friendly and this is, mainly, thanks to Janice and Harley ...who go the extra mile to get to know their residents on a personal level and plan frequent events to bring the community together. The events are always very fun and have a huge turnout too! Janice and Harley even make most of the food and drinks on their own time for these events so they can budget for more frequent events and prizes. I mean come on!!! Also…shout-out to the maintenance team with Johnny and Kevin. They make sure maintenance requests are taken care of immediately and always do a great job to make sure whatever problem I had doesn’t occur again. Karen, I don’t know what sorcery she uses but the apartment complex is always spotless and smells amazing!!! Any time I have guests over, the first thing they compliment when they walk in the building is how clean and welcoming it is and how good it smells. My partner and I loved living here and would recommend it to anyone wanting a safe and welcoming home environment. Janice and Harley, I’ll miss frequently stopping by your office just to talk about everything and anything. Thank you for being so amazing and keeping the apartment complex in such good shape!Property Manager Responded
May 10, 2024Wow! This review blew us away. Thanks for raving about your experience and the team for the hospitality and service they provide! This is amazing to hear and we're so happy to know that you have such a positive outlook on the community.
Read MoreReview from Apartments.com
Excellent place to live
May 30, 2023Spent the last year living at The Element. The property was fantastic, and in a great location. Management was great and helped out with everything. Reccomend it!Property Manager Responded
May 10, 2024Thanks for this review and for sharing that your first year of residency was amazing! It's so nice to know that you've found so much to love about the community and that you'd recommend it others. Thanks again!
Review from Apartments.com
Great place to live
April 23, 2023Just spent 3 years living here and wouldn't have moved if I didn't have to. The facility and staff were great, never had a problem.Property Manager Responded
May 10, 2024Thanks for this feedback and for sharing that your three years of residency were wonderful!
Review from Apartments.com
Best Apartment in the Area
June 8, 2021You won't be able to find a friendlier staff. They're very thoughtful and considerate of tenants. Maintenance issues are fixed very quickly. I often got a knock at the door within an hour of putting a request in. The amenities are all great. The pool environment is tons of fun if you are looking to meet new people. They are constantly updating the amenities as well and can tell they really invest in the place. Best apartment experience I've had yet.Property Manager Responded
June 15, 2021Thank you for this review. We are so glad you have been having a joyful experience. Your feedback is greatly appreciated, and if there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Element at Ghent Apartments as your place of residence and we hope you have a great day!
Review from Apartments.com
Great apartment, great location, and great staff
October 13, 2019When I first entered the facility, the area was clean and it smelled clean as well. The staff was very helpful, kind, and understanding as they took me on a tour through the building. It was very impressive how one of the staff members knew the names of almost all of the tenants that would walk past her or that would see her. They try to make the living space that you occupy a home rather than being a place that you occupy for eat, sleep, and go back to work the next day. Also, very professional ...staff.Property Manager Responded
October 16, 2019Thank you for taking the time to share with us why you love calling Element your home! We appreciate the special shout out of our team members for their great service and care they have been able to provide you. As always, please do not hesitate to reach back out to us, if you were to need anything going forward. Thanks again!
Read MoreReview from Apartments.com
Outstanding!
October 12, 2019I’ve lived in the Element for just over a year now and recently renewed my lease for another year! The facilities are great, all brand new appliances, very friendly and helpful staff, and great amenities with the building itself. Well worth the price you pay with the quality of living here. Convenient location too with dozens of restaurants within a 1-2 mile walk/drive and multiple dog parks within a short drive. Highly recommended to call them now!Property Manager Responded
October 16, 2019Thank you! We appreciate the kind words about our community and staff. Here at Element, we strive to provide excellent customer service to all current and future residents and we’re so glad to read that your encounter with us has been a positive one. Have a great day!
Review from Apartments.com
BEWARE
March 8, 2018Pay attention to the negative reviews on this building because they are the most truthful as they are residents who have lived in this building the longest. We just ended our lease after 15 months. Thank goodness we did. There has been nothing but problems since we moved in. Break ins in a "locked" garage, pets constantly peeing down the entire stairwells and it being there for weeks before it was cleaned, incompetent office staff, constant middle of the night fire alarms, and the list goes on. ...If you for some reason choose this "luxury" building out of the thousands of other rentals in the Ghent area beware. It's hardly even in Ghent as it is on the outskirts so you have the constant traffic of shady people. Another would be the cost for parking in the garage that's NEVER full. Do yourself a favor and live in the apartment building next door or over on 21st St. Make sure to be very thorough on your move in inspection because it will become imperative on move out. Plus the office staff likes to enter your apartment for pre move out inspections without your knowledge. I can't say enough and how I'm glad we got out of this horrible apartment with a shady company and management. Being military it's very easy to spread the word on places not to live in Norfolk and this would be one of them that I will forewarn anyone who's looking for a new place to live.Property Manager Responded
May 9, 2018We're terribly sorry to hear you did not have a more positive experience at our community. Our goal is to always provide quick and courteous service, but we need to be made aware of concerns so we can promptly address the matter. We wish you the best moving forward and hope all is well! Thank you. - Property Manager, Janice Hale
Read MoreReview from Apartments.com
Not worth the high price, things always breaking
November 11, 2017I would suggest not moving into this complex. Although it looks nice there are too many issues of things not working for the high price you pay when living here on a day to day basis.We haven't gone a month when at least 1 elevator was not broken for a few days. There have been times when all of the elevators were broken at once. This is a major issue when you live on the 4th floor and have to climb stairs with an injury or moving into the complex. At one time the elevator was broken for two ...weeks. In addition, there have also been multiple occurrences where the garage doors have been broken and stuck open or shut. The garage doors are supposed to work with a garage opener but the staff here leaves the doors open frequently which reduces the security of the building. There have also been multiple occurrences of the trash chutes door mechanism being broken for long periods of time. This means that we have to put our bags of trash in the room next to the chute, which then smells up that section of the hallway. Also, there is a major ant problem here. When there were hundreds of ants crawling in the hallway and coming through the bottom of my door I went to complain and asked them to take care of the problem and to spray. The office staff response was "oh yea, we have a problem with ants in our courtyard". She said there was nothing they could do it about it. Horrible customer service and complex when you have to go buy ant spray yourself for the common areas and spay the area yourself. Also, my bill was never right. They always try to overcharge you with your monthly rent and when you go to the office for help, they say they can't help you. There are a lot nicer complexes in the area for a lesser price where things actually work!! Trust me, take your business elsewhere!Property Manager Responded
May 9, 2018While we embrace all feedback to better improve our service, we are disappointed we did not live up to your expectations. We know there is occasionally an issue with the elevators and trash chute, but our maintenance team does their best to address these matters as quickly as possible. Unfortunately, they sometimes need to wait for parts to come in, but they are always working to ensure everything is in top shape for our residents! As for the pests, we are always happy to schedule pest control for such situations. We just ask that contact us or stop by the office, so we can make the appointment. We will keep your comments in mind as we move forward! Thank you.- Kasey Lawson, Property Manager
Read MoreReview from Apartments.com
Nearby Schools
Blair Middle
Maury High
Granby High
W.H. Taylor Elementary School
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from The Element At Ghent.
Big Box and Retail
Colleges and Universities
Groceries
Hospitals
Military Bases
Shopping Centers
The Element At Ghent has 5 shopping centers within 0.6 miles.
Transit Stations
Nearby Neighborhoods
Rental Price Ranges in the Area
Bedroom | Average Rent | Cheapest Rent | Highest Rent |
---|---|---|---|
Norfolk Studio Apartments | $1,403 | $700 | $2,920 |
Norfolk 1 Bedroom Apartments | $1,586 | $600 | $7,160 |
Norfolk 2 Bedroom Apartments | $1,770 | $750 | $5,299 |
Norfolk 3 Bedroom Apartments | $2,121 | $1,020 | $4,860 |
Norfolk 4 Bedroom Apartments | $2,098 | $800 | $2,900 |
Norfolk 5 Bedroom Apartments | $2,548 | $1,995 | $3,300 |
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