I advise all looking for an apartment in the Tampa area to avoid this building at all costs. By playing off the complex as “luxury living”, we assumed that there might be some degree of quality in the management and upkeep of the building. Upon arrival I realized this would not be the case. On my first day of move in, the front office tried to tell me that I arrived on the wrong day and that I was early. They continued to deny me until I showed them an email proving that this was not the case.
...After pointing this out, I was led to a disgusting room that had not been cleaned, in addition to a broken dryer and outlets that didn’t work on my very first night moving in. After spending about a month living in the building I found that:
- Fire alarms that went off for hours at a time in the middle of the night, which occurred on a weekly basis,
- Little to no security, as the gates and entry’s into the building were always open or unlocked
- Severe cockroach and fruit fly infestation
- Fruit flies were so bad that making food became impossible
- Constant disgusting messes in the hallways that were never cleaned up
- Massive piles of garbage in the garage that left an odor in the residences
- Rude and unaccommodating staff
In addition to these problems, there were a multitude of other inconveniences for residents which seemed to be customary. For the entire 8 months of living there, the elevator closest to our room did not work and was never repaired. Additionally, mail and packages would almost never arrive because of the repeated room number system between the two buildings, forcing us to coordinate with the residents in building 1, as they would receive our stuff and we would receive theirs. After letting the front office know about this issue, I was rudely sent off on multiple occasions by staff who had absolutely zero concern for the residents. I am missing a ton of other issues but these are the main things I recall from living here that are impossible to ignore. STAY AWAY !!!!
Property Manager Responded