spend extra money elsewhere
August 30, 2023 - Review from Apartments.com
So, where do I begin? My roommate and I moved into this apartment last August. The amenities and apartment in general are fine for what you are paying; it is definitely the most affordable but I would have rather paid hundreds more than to sacrifice my mental health living here. Our apartment flooded during winter break, we were expected to live under terrible and unsafe conditions. The wifi is horrendous. They changed it during March-April 2023, but there were occasions where it would STILL go ...
out. Management is not helpful; their "leasing professionals" are just kids. Very insensitive towards situations like the apartment flooding, saying "Aww yummy!" as if we are supposed to laugh. When we would ask for updates through email or phone, regarding the flood and the apartment, guess what: we never got those! We had to drive back and forth and basically beg through email to be given updates regarding OUR apartment. Also, while the reconstruction was taking place, they would leave our door unlocked so anyone could come in. Again, we were the ones begging to have someone lock the door while we were away. Then, I thought someone was trying to get into the apartment during January, when I tried calling, no answer (expect that too), so I just filed a police report. When I came to them in person, there was nothing they could do to make me feel safe. MOLD! YUMMY! By the way, all of the "good" reviews you might see, they bribed residents with pizza! You can hear everything and anything from roommates upstairs, people walking between alleys, literally everything. Oh LOL, their gym and study center isn't open 24hrs even though it says on their website, that they close when the office closes and keep saying "they'll get to it", like that sounds good... but don't promote it on the website. I hope you love Nats too because no matter how clean and responsible you are, you will have them roaming everywhere. Lastly, our security deposit disappeared! I haven't seen it at all, even after they the statement that declared the unit was in good condition upon the final inspection.
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Property Manager Responded
September 22, 2023
Thank you for taking the time to share your feedback with us. We are sorry to hear that you have had a few negative experiences, and we would like to learn more about your concerns so that we can address them. Please email us at your earliest convenience.
Max of 2. Cat.