33 Photos6 Floorplans12 3D Tours1 Videos
- 1–2 Bedrooms
- $985-$1,555 Pricing
- 600–1,276 Square Feet
About The Pointe
The Pointe Apartments in El Paso, TX, offers value-packed one and two-bedroom floor plans designed with comfort in mind. Enjoy spacious layouts with large closets, private patios or balconies, and inviting living spaces ideal for gathering with friends. Community features include a refreshing pool and BBQ area. Our convenient location near N Mesa Street puts you minutes from shopping, dining, and outdoor fun. Whether you're commuting or relaxing at home, The Pointe delivers everyday value in a welcoming, pet-friendly setting.
The Pointe is located in the Festival Hills Neighborhood and 79912 Zip code of El Paso, TX. This community is professionally managed by Haley Residential
Unique Features and Amenities
- BBQ Area
- Black Appliances
- Breakfast Bar
- Coat Closet
- Complimentary Coffee Bar
- Free Wi-Fi In Select Areas
- Homes with Disability Access Available
- Other
- Pet Waste Stations
- Reserved Carports Available
- Scenic Views
- Se Habla Espanol
- Upgraded 1 Bedroom*
- Upgraded 2 Bedroom*
Property Contact Info
- Listed by:
- Agency:
- Vendor Logo:
- Website:
- View Property Website
- Call Us:
- (915) 348-4732
- Disclaimer:
Office Hours
| Monday | 8:30 am–5:30 pm |
| Tuesday | 8:30 am–5:30 pm |
| Wednesday | 8:30 am–5:30 pm |
| Thursday | 8:30 am–5:30 pm |
| Friday | 8:30 am–5:30 pm |
| Saturday | Closed |
| Sunday | Closed |
Floorplan Pricing and Availability
The Pointe offers 1 to 2 Bedroom apartments starting from $985 and having 600–1,276 sq ft. Here is the current pricing and availability:
Cost CalculatorEstimate your monthly and one-time fees
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >1 Bedroom
Luna
$1,130
1 Bed, 1 Bath, 610 sq ftAvailable Aug 1Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $1,130 August 1, 2026 29-29H 610 $500 $1,130 October 9, 2026 35-35H 610 $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Breakfast Bar
- Coat Closet
- Other
Model Rent and Fees
Model Price
- $1,130
Deposit
- $500 deposit
Unit 29-29H Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Range
- Refrigerator
Kitchen Space
- Breakfast Bar
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Coat Closet
- Other
Unit 29-29H Rent and Fees
Unit Price
- $1,130
View Details and Rent EstimateDeposit
- $500 deposit
Model Rent and Fees
Price
- $1,130
Unit 35-35H Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Range
- Refrigerator
Kitchen Space
- Breakfast Bar
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Coat Closet
- Other
Unit 35-35H Rent and Fees
Unit Price
- $1,130
View Details and Rent EstimateDeposit
- $500 deposit
Model Rent and Fees
Price
- $1,130
Apartment Model: LunaFrom $1,1301 Bedroom, 1 Bath, 610 sq ftAvailable August 1, 2026![]()
Luna - Floorplan Apartment Unit: 29-29HApartment Model: Luna$1,1301 Bedroom, 1 Bath, 610 sq ftAvailable August 1, 2026Apartment Unit: 35-35HApartment Model: Luna$1,1301 Bedroom, 1 Bath, 610 sq ftAvailable October 9, 2026Solana
From $985
1 Bed, 1 Bath, 600 sq ftAvailable Sep 22Cheapest 1 BedroomThis is the cheapest 1 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $1,035 September 22, 2026 21-21B 600 $500 $985 October 17, 2026 14-14G 600 $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Breakfast Bar
- Coat Closet
- Other
Model Rent and Fees
Model Price Range
- $985 - $1,035
Deposit
- $500 deposit
Unit 21-21B Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Breakfast Bar
- Coat Closet
- Other
Unit 21-21B Rent and Fees
Unit Price
- $1,035
View Details and Rent EstimateDeposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $985 - $1,035
Unit 14-14G Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Kitchen Space
- Breakfast Bar
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Coat Closet
- Other
Unit 14-14G Rent and Fees
Unit Price
- $985
View Details and Rent EstimateDeposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $985 - $1,035
Apartment Model: SolanaFrom $9851 Bedroom, 1 Bath, 600 sq ftAvailable September 22, 2026![]()
Solana - Floorplan Apartment Unit: 21-21BApartment Model: Solana$1,0351 Bedroom, 1 Bath, 600 sq ftAvailable September 22, 2026Apartment Unit: 14-14GApartment Model: Solana$9851 Bedroom, 1 Bath, 600 sq ftAvailable October 17, 2026Floorplan Zia
$1,240
1 Bed, 1 Bath, 740 sq ftAvailable Oct 3Largest 1 BedroomThis is the largest 1 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $1,240 October 3, 2026 33-33C 740 $500 Unit 33-33C Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Kitchen Space
- Breakfast Bar
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Coat Closet
- Other
Unit 33-33C Rent and Fees
Unit Price
- $1,240
View Details and Rent EstimateDeposit
- $500 deposit
Model Rent and Fees
Price
- $1,240
Apartment Model: Zia$1,2401 Bedroom, 1 Bath, 740 sq ftAvailable October 3, 2026![]()
Zia - Floorplan Apartment Unit: 33-33CApartment Model: Zia$1,2401 Bedroom, 1 Bath, 740 sq ftAvailable October 3, 20262 Bedrooms
Cielo
$1,420
2 Beds, 1 Bath, 1000 sq ftAvailable Aug 1Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $1,420 August 1, 2026 13-13G 1000 $500 Unit 13-13G Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Breakfast Bar
- Coat Closet
- Other
Unit 13-13G Rent and Fees
Unit Price
- $1,420
View Details and Rent EstimateDeposit
- $500 deposit
Model Rent and Fees
Price
- $1,420
Apartment Model: Cielo$1,4202 Bedroom, 1 Bath, 1000 sq ftAvailable August 1, 2026![]()
Cielo - Floorplan Apartment Unit: 13-13GApartment Model: Cielo$1,4202 Bedroom, 1 Bath, 1000 sq ftAvailable August 1, 2026Sierra
$1,265
2 Beds, 2 Baths, 980 sq ftAvailable Aug 6Cheapest 2 BedroomThis is the cheapest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $1,265 August 6, 2026 9-9H 980 $500 $1,265 September 2, 2026 9-9E 980 $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Breakfast Bar
- Coat Closet
- Other
Model Rent and Fees
Model Price
- $1,265
Deposit
- $500 deposit
Unit 9-9H Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Kitchen Space
- Breakfast Bar
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Coat Closet
- Other
Unit 9-9H Rent and Fees
Unit Price
- $1,265
View Details and Rent EstimateDeposit
- $500 deposit
Model Rent and Fees
Price
- $1,265
Unit 9-9E Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Kitchen Space
- Breakfast Bar
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Coat Closet
- Other
Unit 9-9E Rent and Fees
Unit Price
- $1,265
View Details and Rent EstimateDeposit
- $500 deposit
Model Rent and Fees
Price
- $1,265
Apartment Model: SierraFrom $1,2652 Bedroom, 2 Bath, 980 sq ftAvailable August 6, 2026![]()
Sierra - Floorplan Apartment Unit: 9-9HApartment Model: 2 Beds, 2 baths$1,2652 Bedroom, 2 Bath, 980 sq ftAvailable August 6, 2026Apartment Unit: 9-9EApartment Model: Sierra$1,2652 Bedroom, 2 Bath, 980 sq ftAvailable September 2, 2026Estrella
From $1,485
2 Beds, 2 Baths, 1276 sq ftAvailable Aug 15Largest 2 BedroomThis is the largest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit View Details $1,555 August 15, 2026 38-38A 1276 $500 $1,555 September 2, 2026 40-40B 1276 $500 $1,485 September 16, 2026 39-39A 1276 $500 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Breakfast Bar
- Coat Closet
- Other
Model Rent and Fees
Model Price Range
- $1,485 - $1,555
Deposit
- $500 deposit
Unit 38-38A Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Breakfast Bar
- Coat Closet
- Other
Unit 38-38A Rent and Fees
Unit Price
- $1,555
View Details and Rent EstimateDeposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,485 - $1,555
Unit 40-40B Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Kitchen Space
- Breakfast Bar
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Coat Closet
- Other
Unit 40-40B Rent and Fees
Unit Price
- $1,555
View Details and Rent EstimateDeposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,485 - $1,555
Unit 39-39A Amenities and Features
Features
- Air Conditioning
- Balcony
- Cable Ready
- Ceiling Fans
- Fireplace
- Framed Mirrors
- Heating
- High Speed Internet Access
- Tub/Shower
- Washer/Dryer
- Washer/Dryer Hookup
Kitchen
- Dishwasher
- Disposal
- Freezer
- Kitchen
- Oven
- Pantry
- Range
- Refrigerator
Kitchen Space
- Breakfast Bar
Living Space
- Carpet
- Dining Room
- Family Room
- Hardwood Floors
- Linen Closet
- Vaulted Ceiling
- Views
- Vinyl Flooring
- Walk-In Closets
- Wet Bar
- Window Coverings
Outdoor Space
- Grill
- Patio
Unique Features
- Black Appliances
- Coat Closet
- Other
Unit 39-39A Rent and Fees
Unit Price
- $1,485
View Details and Rent EstimateDeposit
- $500 deposit
Model Rent and Fees
Model Price Range
- $1,485 - $1,555
Apartment Model: EstrellaFrom $1,4852 Bedroom, 2 Bath, 1276 sq ftAvailable August 15, 2026![]()
Estrella - Floorplan Apartment Unit: 38-38AApartment Model: Estrella$1,5552 Bedroom, 2 Bath, 1276 sq ftAvailable August 15, 2026Apartment Unit: 40-40BApartment Model: Estrella$1,5552 Bedroom, 2 Bath, 1276 sq ftAvailable September 2, 2026Apartment Unit: 39-39AApartment Model: Estrella$1,4852 Bedroom, 2 Bath, 1276 sq ftAvailable September 16, 2026
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Schedule a Tour
Call us at: (915) 348-4732 to schedule a tour.
Videos
The Pointe Apartments, El Paso, TX - video 1
Property Video Tour 1
3D Tours
2BR, 2BA - 980SF
2BR, 2BA - 1,276SF
1BR, 1BA - 740SF
1BR, 1BA - 610SF
Fitness Center
Pool
Pool
Fitness Center
Luna - 1BR, 1BA - 610SF
Zia - 1BR, 1BA - 740SF
Estrella - 2BR, 2BA - 1,276SF
Sierra - 2BR, 2BA - 980SF
Property Information
- 238 Units
- 2 Stories
- Built in 1985
Lease Terms
- 12 mo
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.
Required Fees
One-Time Basics
- Due at Application
- Application FeeiCharged Per Applicant.$50.00
- Due at Move-In
- Administration FeeiCharged per unit.$50.00
Other Fees and Policies
Pet Fees
- Pet Fees & ChargesiCharged Per Pet.$500.00
- Pet RentiCharged Per Pet.$35.00/mo
- 2 Pet Limit
- 5 Lb Weight Limit
- 2 Pet Limit
- 40 Lb Weight Limit
- 2 Pet Limit
- 95 Lb Weight Limit
- 2 Pet Limit
- 1 Lb Weight Limit
Birds
Cats
Additional $15 for 2nd pet
Comments: We love our furry friends - cats and dogs welcome! $500 pet fee for first pet and $150 for a second pet. | Restrictions: Additional $15 for 2nd pet
Dogs
The following breeds or mix of breeds are not permitted within the community: Pit Bull, American Staffordshire Terrier, Rottweiler, and Presa Canario.
Comments: We love our furry friends - cats and dogs welcome! $500 pet fee for first pet and $150 for a second pet. | Restrictions: Additional $15 for 2nd pet
Fish
Parking Info and Fees
- Surface Lot
- 2 Max
- Covered
- 1 Max
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
On-Site Services
- Package Service
- Property Manager On Site
- Laundry Facilities
Community Features
- Clubhouse
- Walk Up
Outdoor Features
- Grill
- Picnic Area
- Courtyard
- Patio
Recreation and Fitness
- Hot Tub
- Fitness Center
- Spa
- Pool
Interior Features
- Balcony
- Tub/Shower
- Framed Mirrors
- Heating
- Ceiling Fans
- Fireplace
- High Speed Internet Access
- Cable Ready
- Washer/Dryer Hookup
- Washer/Dryer
- Air Conditioning
- Wi Fi
Kitchen Amenities
- Dishwasher
- Range
- Refrigerator
- Pantry
- Disposal
- Freezer
- Oven
- Kitchen
Living Area Features
- Walk In Closets
- Vaulted Ceiling
- Dining Room
- Vinyl Flooring
- Wet Bar
- Carpet
- Family Room
- Linen Closet
- Views
- Window Coverings
- Hardwood Floors
Map
5525 N Stanton St, El Paso, TX 79912
- Shopping
- Colleges
- Medical
Map
Frequently Asked Questions about The Pointe
Where is The Pointe located?
The Pointe is located at 5525 N Stanton St near the Festival Hills area of El Paso, TX
What is the current rent range at The Pointe?
1 Bedroom to 2 Bedroom Apartments at The Pointe currently range from $985 to $1,555
When is the leasing office open?
- The office Hours for The Pointe are
- Monday 8:30 am–5:30 pm
- Tuesday 8:30 am–5:30 pm
- Wednesday 8:30 am–5:30 pm
- Thursday 8:30 am–5:30 pm
- Friday 8:30 am–5:30 pm
- Saturday Closed
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Renters Reviews and Ratings
The Pointe
March 10, 2026 - Review from Apartments.com
Raymond changed my life! I I’m so happy he was able to work with me to get me into one of these beautiful homes. I have had no issues. And the neighborhood is perfect. Thank you Raymond!!
Awful rental property
July 17, 2024 - Review from Apartments.com
Extremely poor maintenance, antiquated equipment, no rules enforcement and totally disrespectful office personnel contribute to an overall terrible rental experience. I would do anything possible to keep from renting from this dump. There are many better options in the El Paso area.
DO NOT RENT HERE!!!
June 8, 2024 - Review from Apartments.com
The first year the apartments were maintained adequately; however, the second year they were not maintained at all within reasonable standards. There were numerous safety concerns with the apartment including faulty smoke detectors and wiring that were not replaced for over a month even after emergency maintained and safety requests were reported to the office multiple times. I even had to replace the smoke detector on my own at my own expense as it failed and maintenance did not come by to ...
replace it for several weeks and it was constantly going off and giving errors. Through out the two years that I stayed in this apartment there has not been adequate trash facilities. The one compactor the entire complex was often full for several days or broken and there was no where to dump the trash. I believe this insufficient facility has resulted in excessive rodents and roaches. Along with the maintenance issues experienced over the last year, there were numerous billing issues with the apartment complex that were never resolved even after multiple follow-ups. I was charged for insurance payment even after providing proof of insurance showing coverage during the full lease time. This issue was never resolved. On the second lease the first billing statement charged a higher rate than the signed contract. Upon providing notification to the office to move out at the end of my lease, I was threatened with breach of contract fees if I turned in keys early even though I was fulfilling the entire contract. After final inspection I received notification in the mail that the housing office was charging double what my normal water bill would be and they could not help me and required me to coordinate with the water trash contractor directly. Upon speaking with them they quoted a price of half what the apartment complex charged me. At this point I cannot recommend this apartment or their parent company to anyone because there are too many issues unresolved.
Read More
Property Manager Responded
June 13, 2024
Dear Anonymous, We're sorry to read that you're unhappy with the experience you had here. We wish you had let us know of your apartment concerns while you were here so that we could work towards restoring your comfort. If you have any lingering concerns about your final move-out statement, please contact our team directly in our office. We are happy to assist you. Sincerely, Yvette Community Manager
Awful place!
January 31, 2023 - Review from Apartments.com
Would not recommend anyone to move in! I was a resident for a year and a half and it was the worst experience living there and specially moving out.
To start off their amenities are awful. The whole time I lived there the jacuzzi was never filled.
Pool was constantly dirty.
Trash bags for dog poops were constantly out which lead to residents not picking up after their dogs and smelling awful.
There is one trash dumpster for the whole apartments! Sunday nights it overfilled everytime and ...
smelled disgusting
Parking is limited
Property manager ladies have some of the worst customer service ever.
That’s just to start!!
Moving out I followed the checklist and took care of the whole apartment cleaning myself.
The resident portal showed a balance of zero and I went in to check in with the property managers. They informed me I had a payment of $179. I made that payment that exact same day..
Two months later, I got a letter that they had send me to collections. It has been a headache disputing the charge!
AVOID THIS PLACE AT ALL COST!
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Property Manager Responded
February 2, 2023
Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (915) 581-9706 to discuss this further.
Old, rundown and dirty apartments.
April 10, 2022 - Review from Apartments.com
Haley Residential, the management company, is only concerned with your money. The apartment upon move in was filthy! They use the word "upgrade," which really means that they just replace the faucets! BE FOREWARNED OF THAT! If the apartment that you cannot see isn't available until your move-in date because it is being "upgraded..." all you will get with that upgrade are your faucets replaced. That is all. That took them almost a full week to complete and the faucet is broken. Really?!? The ...
apartment is poorly repaired. The ceiling is filthy! It is no longer white, it is brown. Repairs are needed, but were NOT done before the apartment was presented as move in ready! They show you the largest apartment as the model. Of course everything looks clean in there because no one has lived in it. BUYERS BEWARE! Fully walk the apartment before signing the lease. I mean, ask for the check-in paperwork before signing the lease, and spend at least an hour looking over everything. Even outside near the patio... you might get a dried dog poop surprise... I did! That doesn't even cover everything, but I did try and cover the basics. Do not rent here.
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Property Manager Responded
April 12, 2022
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (915) 581-9706 to discuss this further.
Terrible staff
September 14, 2020 - Review from Apartments.com
Since June 2019, with Haley Residential administration, we paid more for less, the community began to be oversights: garbage from the dumpster thrown onto the streets, laundry fails, dirty pool, rude and inefficient maintenance supervisor, just one person to attend all residents, many months there was no bilingual staff (El Paso is a 90% bilingual community), non-existent or inaccurate charges. In summary, the STAFF was the reason because we left The Pointe.
Property Manager Responded
November 13, 2020
Dear Anonymous, we regret to hear that you had a negative experience with us.. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon.
The Pointe
Great experience
July 10, 2020 - Review from Apartments.com
I lived there for the past 10 years and never had a problem. Customer service was excellent and maintenance service requests wee completed promptly. Excellent ambiance, and great views. Very understanding when under financial hardship and late payments. The only complaint was the return of my deposit as I moved out. When I moved in I was required a $1,400 deposit but as I moved out I was told that records had been lost when property was purchased by another company and new lessor was only ...
transferred $650 on my behalf as deposit. I presented my original contract as a proof of my deposit but seems like I am not recovering it.
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Property Manager Responded
August 5, 2020
Hello Jose, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call. We're always happy to help. Thank you and take care!
Cheap old apartments
March 19, 2020 - Review from Apartments.com
Barely lived here 6 months, they are Old apartments, they keep shutting off water for repairs constantly going for months. Noisy neighbors. Had no Hot water for 2 months!!!! Many repairs needed!!
Property Manager Responded
March 25, 2020
Hi there, we appreciate your review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please contact us at (915) 581-9706 at your earliest convenience so we can work with you to make this right. We hope to hear from you soon.
The Pointe
Home
November 1, 2019 - Review from Apartments.com
After an unexpected move, having such a cozy place is a blessing. I love the scenery and the trees with the apartments excellent location. The staff are polite and cheerful which was much needed during my move. The area is quiet and like a little oasis. Oh and the club house and gym are wonderful!
Property Manager Responded
November 15, 2019
Thank you again for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!
Community Manager
Chandra Callahan
Cabin in the City
September 23, 2015 - Review from Apartments.com
Living here at The Pointe in El Paso has been a dream. I've lived here 6 months and I adore it. The management is spectacular always smiling always helping their residents always polite. If something needs fixed the amazing Maintenance team is always here within hours and does a spectacular job they are kind and very informative. When I put in for a service request management always makes sure to ask me if it was done well. And the landscaping of this place is amazing in the desert town of El ...
Paso grass and trees are far and in between but here every where you look there's gorgeous flowers tall trees and grass that is maintained almost daily. They also have a state of the art gym and clubhouse that is welcoming and elegant. Living here makes me feel like I'm at a secluded cabin lodge in the woods with a pool and hot tub and several bbq pits within my reach. They always make me feel like I'm an A list celebrity on my honey moon and I couldn't imagine living anywhere else.
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average living
August 26, 2015 - Review from Apartments.com
Staff is very friendly and understanding, BUT apartment is out dated and has bug problem. Location is nice with good view, although its hard to find parking without having to pay extra.
Straight to The Pointe
July 20, 2015 - Review from Apartments.com
This is a well-maintained complex with all that you need. Great views, beautiful landscaping, and friendly neighbors are just a few reasons to live at The Pointe
Nearby Schools
Green Elementary School
El Paso Independent School District
5430 Buckley Drive
Public School - Grades PK-5 (363 Students)
In Attendance Zone1 minute drive / 0.3 miles away
Coronado High School
El Paso Independent School District
100 Champions Place
Public School - Grades 9-12 (2575 Students)
In Attendance Zone5 minute drive / 2.4 miles away
School data provided by GreatSchools.
details
The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.
About GreatSchools Data on ApartmentHomeLiving.com.
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from The Pointe.
Big Box and Retail
Target
801 Sunland Park Dr
4 minute drive / 2.07 miles away
Walgreens
2800 N Mesa St
6 minute drive / 2.9 miles away
Walmart
7555 N Mesa St
7 minute drive / 3.45 miles away
Colleges and Universities
El Paso Community College - Rio Grande Campus
100 West Rio Grande Street
8 minute drive / 4.02 miles away
El Paso Community College - Transmountain Campus
9570 Gateway Boulevard North
13 minute drive / 6.27 miles away
Hospitals
William Beaumont Army Medical Center (Fort Bliss)
5005 N. Piedras St.
6 minute drive / 2.85 miles away
Military Bases
Fort Bliss
11 minute drive / 5.39 miles away
Shopping Centers
The Pointe has 5 shopping centers within 0.4 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| El Paso Studio Apartments | $956 | $595 | $2,880 |
| El Paso 1 Bedroom Apartments | $1,111 | $550 | $2,451 |
| El Paso 2 Bedroom Apartments | $1,309 | $551 | $3,163 |
| El Paso 3 Bedroom Apartments | $1,592 | $796 | $3,801 |
| El Paso 4 Bedroom Apartments | $1,828 | $899 | $3,400 |
| El Paso 5 Bedroom Apartments | $1,899 | $1,035 | $3,050 |
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By Price
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Viewing: The Pointe | Desktop Version | Listing Updated: 07/21/2026 | AHLDIA
Property Manager Responded