The Village on Riverwalk Apartments

charged for a service that 1) isn't guaranteed and 2) doesn't work? Being that these buildings are old, full of cracks, and infested, you would think that pest control would be a service that's required WEEKLY and consistently for all buildings since this is a major concern within the complex. There is no excuse for us having to call and get waitlisted for weeks on in, just to have our unit treated. And again, pest control is a BILL not an option. This is an INFESTATION, not a mild issue, and it needs to be handled properly and efficiently. It is a serious safety hazard that's completely unacceptable and quite frankly, disgusting. It isn't a suitable condition for anyone to be living in, and management doesn't seem to care.

the leak was & patched it up poorly. 2. A cracked window was caused by the lawn care service the complex uses. I called on 6/11/2020 & spoke to someone who worked in the office. He said he would notify management. I never received a call. I spoke to the manager face to face the morning of 7/2/2020 after no one came to fix the window. She stated she would be by my apartment in a hour after my conversation. She never came. I called the office again on 7/3/2020, only for the same apartment manager I spoke to the day before to rudely rush me off the phone while I was explaining my full issue (my a/c went down that day as well). It's still not fixed. 3. My carpet is over 6 years old, at least. Legacy has a no smoking policy in their lease agreement. The previous tenant in my unit did not follow that rule. It took over two years for the smoke smell to leave the carpet I have had, since Legacy did not replace the carpet before I moved into my unit. Their policy, according to a former manager, is carpet from previous tenants is supposed to be replaced before a new tenant moves in, with a maximum amount of time for carpet to remain in an unit being 4 years. The end of my lease in August will make 5 years since I've lived in my unit, & who knows how long the carpet was in my apartment before I moved in. 4. I have periodically have had issues with bugs for the past 2 years (roaches mostly) like 65-70% of tenants at Legacy (someone who previously worked at the complex gave me this percentage). Maintenance does not do regular pest control. I have shown video to office staff, & had maintenance come into my apartment to show them where the bugs were coming from. Of the dozens of instances that I called, put in work orders, & spoke to maintenance in person, they have only came to do pest control 3 times. Given what I've outlined about my experience, I would advise anyone to move here with open eyes, & don't believe what you read in the positive reviews.

complex 24/7 and just that piece of mind they give me make me re sign every year a new lease.....Beside that they always have events for the community specially during the summer....When u live at the LEGACY APTS...You don t just rent....u feel part of a family....a very strong connection between the residents and the employees here.....I would def recommend this apt complex to anyone