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- 1–3 Bedrooms
- $1,880-$3,630Pricing
- 900–1,700Square Feet
Rent Specials
Limited time special! Ask us how you can receive 1 month FREE rent!* restrictions may apply! Minimum lease term applies. Other costs and fees excluded.
About The Villas at Main Street
Chic. Well-located. Spacious. Designed for a vibrant lifestyle. When you choose The Villas at Main Street Apartments, you choose to be at the heart of the action. You also choose a home that wraps you in luxurious features. Our Ann Arbor apartments offer spacious floor plans, three finish packages, and enticing relaxation spaces close to the city's most popular attractions. ADA units and short-term leases are also available.The first layer of comfort starts with generous layouts ranging from 900 to 1,700 square feet. The second layer is the active lifestyle you can enjoy. To give you a few ideas, you can begin with a workout in our gym, use the business center to work from home, and relax by the pool in the evening. You will also appreciate how easy it is to get around for work or fun our apartments in Ann Arbor, MI, are close to The University of Michigan, Briarwood Mall, Downtown Ann Arbor, and Michigan Stadium.
The Villas at Main Street is located in the Pittsfield Lodi Neighborhood and 48103 Zip code of Ann Arbor, MI. This community is professionally managed by Greystar Real Estate Partners
Unique Features and Amenities
- *select apartments
- Access To Public Transportation
- ADA Accessible Units*
- Al Fresco Dining Area
- Bike Racks
- Cable & High Speed Internet Ready
- Cardio & Strength Machines
- Carport Parking Available
- Central Air Conditioning & Heating
- Club Room
- Community Fire Pit
- Complimentary Coffee Bar
- Complimentary Wi-Fi in Club Room
- Courtyard Views*
- Custom Fit Window Coverings
- Dog Park with agility equipment
- Electronic Thermostat
- Flexible Lease Terms
- Granite Countertops*
- Grilling Pavilion
- In home washer/dryer
- Landscaped Courtyards
- Large Closets
- Multi-Use Pathways
- Off Street Parking
- Plush Carpeting
- Private Patio/Balcony
- Soft Close Cabinets
- Stainless Steel Appliance Package*
- USB Outlets
- Valet trash removal
- Vaulted Ceilings*
- Wood Burning Fireplace*
- Wood-Finish Plank Flooring*
Property Contact Info
Floorplan Pricing and Availability
The Villas at Main Street offers 1 to 3 Bedroom apartments starting from $1,880 and having 900–1,700 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
1 Bedroom
The Arbor
From $1,880
1 Bed, 1 Bath, 900 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $1,965 Available Now 19-102 900 $2,030 Available Now 17-307 900 $1,880 Available Now 16-207 900 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Model Price Range
- $1,880 - $3,070
Current Available Pricing
- $1,880 - $2,030
Unit 19-102 Rent and Fees
Unit Price
- $1,965
Model Rent and Fees
Model Price Range
- $1,880 - $3,070
Unit 17-307 Rent and Fees
Unit Price
- $2,030
Model Rent and Fees
Model Price Range
- $1,880 - $3,070
Unit 16-207 Rent and Fees
Unit Price
- $1,880
Model Rent and Fees
Model Price Range
- $1,880 - $3,070
Apartment Model: The ArborFrom $1,8801 Bedroom, 1 Bath, 900 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
The Arbor - Floorplan 1 Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
The Arbor - Floorplan 2 Apartment Unit: 19-102Apartment Model: The Arbor$1,9651 Bedroom, 1 Bath, 900 sq ftAvailable NowApartment Unit: 17-307Apartment Model: The Arbor$2,0301 Bedroom, 1 Bath, 900 sq ftAvailable NowApartment Unit: 16-207Apartment Model: The Arbor$1,8801 Bedroom, 1 Bath, 900 sq ftAvailable Now2 Bedrooms
The Barton
From $2,195
2 Beds, 2 Baths, 1150 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,275 Available Now 10-206 1150 $2,195 Available Now 16-206 1150 $2,225 Available Now 15-206 1150 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Model Price Range
- $1,920 - $3,545
Current Available Pricing
- $2,195 - $2,275
Unit 10-206 Rent and Fees
Unit Price
- $2,275
Model Rent and Fees
Model Price Range
- $1,920 - $3,545
Unit 16-206 Rent and Fees
Unit Price
- $2,195
Model Rent and Fees
Model Price Range
- $1,920 - $3,545
Unit 15-206 Rent and Fees
Unit Price
- $2,225
Model Rent and Fees
Model Price Range
- $1,920 - $3,545
Apartment Model: The BartonFrom $1,9202 Bedroom, 2 Bath, 1150 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
The Barton - Floorplan 1 Apartment Unit: 10-206Apartment Model: The Barton$2,2752 Bedroom, 2 Bath, 1150 sq ftAvailable NowApartment Unit: 16-206Apartment Model: The Barton$2,1952 Bedroom, 2 Bath, 1150 sq ftAvailable NowApartment Unit: 15-206Apartment Model: The Barton$2,2252 Bedroom, 2 Bath, 1150 sq ftAvailable NowThe Camden
From $2,315
2 Beds, 2 Baths, 1300 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,315 Available Now 11-101 1300 $2,380 October 7, 2025 17-105 1300 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Model Price Range
- $2,315 - $3,630
Current Available Pricing
- $2,315 - $2,380
Unit 11-101 Rent and Fees
Unit Price
- $2,315
Model Rent and Fees
Model Price Range
- $2,315 - $3,630
Unit 17-105 Rent and Fees
Unit Price
- $2,380
Model Rent and Fees
Model Price Range
- $2,315 - $3,630
Apartment Model: The CamdenFrom $2,3152 Bedroom, 2 Bath, 1300 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
The Camden - Floorplan 1 Floor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
The Camden - Floorplan 2 Apartment Unit: 11-101Apartment Model: The Camden$2,3152 Bedroom, 2 Bath, 1300 sq ftAvailable NowApartment Unit: 17-105Apartment Model: The Camden$2,3802 Bedroom, 2 Bath, 1300 sq ftAvailable October 7, 20253 Bedrooms
The Durham
From $2,455
3 Beds, 3 Baths, 1700 sq ftAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft $2,455 Available Now 03-208 1700 $2,480 Available Now 12-205 1700 $2,510 Available Now 18-201 1700 Model Amenities and Features
Features
- Air Conditioning
- Balcony
- Fireplace
- High Speed Internet Access
- Wi-Fi
Kitchen
- Dishwasher
- Disposal
- Granite Countertops
- Refrigerator
- Stainless Steel Appliances
Model Rent and Fees
Model Price Range
- $2,455 - $3,470
Current Available Pricing
- $2,455 - $2,510
Unit 03-208 Rent and Fees
Unit Price
- $2,455
Model Rent and Fees
Model Price Range
- $2,455 - $3,470
Unit 12-205 Rent and Fees
Unit Price
- $2,480
Model Rent and Fees
Model Price Range
- $2,455 - $3,470
Unit 18-201 Rent and Fees
Unit Price
- $2,510
Model Rent and Fees
Model Price Range
- $2,455 - $3,470
Apartment Model: The DurhamFrom $2,4553 Bedroom, 3 Bath, 1700 sq ftAvailable NowFloor plans are artist's rendering. All dimensions are approximate. Actual product and specifications may vary in dimension or detail. Not all features are available in every rental home. Prices and availability are subject to change. Base rent is based on monthly frequency. Additional fees may apply, such as but not limited to package delivery, trash, water, amenities, etc. Deposits vary. Please see a representative for details.
The Durham - Floorplan 1 Apartment Unit: 03-208Apartment Model: The Durham$2,4553 Bedroom, 3 Bath, 1700 sq ftAvailable NowApartment Unit: 12-205Apartment Model: The Durham$2,4803 Bedroom, 3 Bath, 1700 sq ftAvailable NowApartment Unit: 18-201Apartment Model: The Durham$2,5103 Bedroom, 3 Bath, 1700 sq ftAvailable Now
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Property Information
- 360 Units
- 3 Stories
- Built in 1998
- View Property Website
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Lease Terms
- 3 - 15 mo
- Short Term Lease Options
Fees and Policies
The fees below are based on community-supplied data and may exclude additional fees and utilities. Use the calculator to add these fees to the base rent.
Required Fees
Utilities & Essentials
- Utility - Electric - Third PartyiUsage-Based (Utilities).Amount for provision and consumption of electric paid to a third party.Varies
- Utility - Natural Gas - Third PartyiUsage-Based (Utilities).Amount for provision and consumption of natural gas paid to a third party.Varies
- Utility Billing BundleiAmount for multiple utility services provided in rental home.$53-$63/mo
- Utility - Billing Administrative FeeiAmount to manage utility services billing.$5.25/mo
- Trash Services - DoorstepiAmount for doorstep trash removal from rental home.$25/mo
- Utility - WateriAmount for provision and consumption of water$53-$63/mo
- Renters Liability Insurance - Third PartyiAmount for renters liability insurance obtained through resident's provider of choice.Varies
- Package ServicesiAmount for package services.$5/mo
Other Fees
Personal Add-Ons
- Utility - New Account FeeiAmount to establish utility services.$10
- Utility - Final Bill FeeiAmount billed to calculate final utility statement.$5
- Cable TV and Internet ServicesiAmount for cable and internet services in rental home.Varies
- Application FeeiAmount to process application, initiate screening, and take a rental home off the market.$50
- Renters Liability Only - Non-ComplianceiAmount for not maintaining required Renters Liability Policy.$25/mo
Situational Fees
- Trash Container - ReplacementiAmount to replace trash/waste container.$50/per occurrence
- Access Device - ReplacementiAmount to obtain a replacement access device for community; fobs, keys, remotes, access passes.$5-$100/per occurrence
- Early Lease Termination/CancellationiAmount to terminate lease earlier than lease end date; excludes rent and other charges.100.0% of base rent/per occurrence
- Late FeeiAmount for paying after rent due date; per terms of lease.$50/per occurrence
- Lease Buy OutiAmount agreed upon by resident to terminate lease early and satisfy lease terms; additional conditions apply.200.0% of base rent/per occurrence
- Lease ViolationiAmount for violation of community policies and/or per lease terms.Varies
- Access/Lock Change FeeiAmount to change or reprogram access to rental home.$150/per occurrence
- Utility - Vacant Cost RecoveryiUsage-Based (Utilities).Amount for utility usage not transferred to resident responsibility any time during occupancy.Varies
- Damage Waiver ProgramiAmount to participate in waiver program in lieu of obtaining liability insurance.$25/mo
- Returned Payment Fee (NSF)iAmount for returned payment.$25/per occurrence
- Utility - Vacant Processing FeeiAmount for failing to transfer utilities into resident name.$45/per occurrence
Pet Fees
- Pet FeeiAmount to facilitate authorized pet move-in.$300
- Pet RentiMonthly amount for authorized pet.$35/mo
- 2 Pet Limit
- 2 Pet Limit
Cats
Pets Welcome | Restrictions: None
Dogs
Pets Welcome | Restrictions: None
Parking Info and Fees
- Covered
- Garage Parking
- Surface Lot
- Other
Property Fee Disclaimer: Standard Security Deposit subject to change based on screening results; total security deposit(s) will not exceed any legal maximum. Resident may be responsible for maintaining insurance pursuant to the Lease. Some fees may not apply to apartment homes subject to an affordable program. Resident is responsible for damages that exceed ordinary wear and tear. Some items may be taxed under applicable law. This form does not modify the lease. Additional fees may apply in specific situations as detailed in the application and/or lease agreement, which can be requested prior to the application process. All fees are subject to the terms of the application and/or lease. Residents may be responsible for activating and maintaining utility services, including but not limited to electricity, water, gas, and internet, as specified in the lease agreement
Features and Amenities
On-Site Services
- Maintenance On Site
- Package Service
- Property Manager On Site
- Recycling
- 24 Hour Access
Community Features
- Business Center
- Clubhouse
Outdoor Features
- Courtyard
- Sundeck
- Patio
Recreation and Fitness
- Fitness Center
- Pool
Interior Features
- Balcony
- Fireplace
- High Speed Internet Access
- Air Conditioning
- Wi Fi
Kitchen Amenities
- Stainless Steel Appliances
- Dishwasher
- Disposal
- Refrigerator
- Granite Countertops
Living Area Features
- Vaulted Ceiling
- Dining Room
- Window Coverings
- Recreation Room

Map
- Shopping
- Colleges
- Grocery
- Medical

Map
Hours and Contact Info
Monday | 10:00 am–6:00 pm |
Tuesday | 10:00 am–6:00 pm |
Wednesday | 10:00 am–6:00 pm |
Thursday | 10:00 am–6:00 pm |
Friday | 10:00 am–6:00 pm |
Saturday | 10:00 am–5:00 pm |
Sunday | Closed |
Getting Around
Walk Score®
52 / 100
Somewhat Walkable
Some errands can be accomplished on foot
Bike Score®
81 / 100
Very Bikeable
Biking is convenient for most trips
Transit Score®
34 / 100
Some Transit
A few nearby public transportation options
What Are Walk Score®, Transit Score®, and Bike Score® Ratings?
- Walk Score® measures the walkability of any address.
- Transit Score® measures access to public transit.
- Bike Score® measures the bikeability of any address.
Frequently Asked Questions about The Villas at Main Street
Where is The Villas at Main Street located?
The Villas at Main Street is located at 101 Lake Village Dr near the Pittsfield Lodi area of Ann Arbor, MI
What is the current rent range at The Villas at Main Street?
1 Bedroom to 3 Bedroom Apartments at The Villas at Main Street currently range from $1,880 to $2,510
When is the leasing office open?
- The office Hours for The Villas at Main Street are
- Monday 10:00 am–6:00 pm
- Tuesday 10:00 am–6:00 pm
- Wednesday 10:00 am–6:00 pm
- Thursday 10:00 am–6:00 pm
- Friday 10:00 am–6:00 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Are there any rent specials?
The current rent special at The Villas at Main Street is: Limited time special! Ask us how you can receive 1 month FREE rent!* restrictions may apply! Minimum lease term applies. Other costs and fees excluded..
Lifestyle Ratings
Learn more about Lifestyle SearchRenters Reviews and Ratings
Verified Renter
September 1, 2025Villas is an excellent place to live. The location is convenient and the place is quiet. I enjoy the time staying here. Definitely recommend it to everyone.Property Manager Responded
September 10, 2025Thank you for sharing your feedback about The Villas at Main Street. We are thrilled to hear that you are enjoying our convenient and quiet environment. We appreciate your recommendation!
Review from Apartments.com
Trash/recycling dumpsters overflow every week. Manager refuses to add more pickups.
August 12, 2025Trash/recycling dumpsters overflow every week. Manager refuses to add more pickups. Expect to hear "no, that is just cosmetic" if an appliance breaks, that is the manager's go to response to any repairs that cost moneyProperty Manager Responded
September 11, 2025I apologize for the inconvenience you've been experiencing with our trash and recycling services and appliance repairs. We strive to provide a clean and functional environment. I'd really like the opportunity to discuss your concerns further. Please feel free to reach out directly at your convenience. Thank you, Samantha - Community Manager - mainstreetmgr@livetrilogy.com
Review from Apartments.com
Verified Renter
June 30, 2025The unit is great when the a/c works. The pool is great when it is not closed on weekends. If someone where to ask me is it worth the extra money I am honestly not sure what my response would be. Everything that you need is here but since I do not use the gym or the tennis courts not sure if I wouldn't recommend another place.Property Manager Responded
September 11, 2025Thank you for your honest feedback. Your perspective is invaluable and helps us keep improving to serve our residents better. We appreciate your kind words about our pool and units. Please feel free to contact me so we can further discuss your concerns. Thank you, Sam - Community Manager - The Villas at Main Street.
Review from Apartments.com
Verified Renter
June 19, 2025The neighborhood is clean and very well kept. I just wish the appliances would work after maintenance has worked on them 2-3 times. I like living here but maintenance is a joke.Property Manager Responded
September 11, 2025Thanks for sharing your thoughts! It's great to hear you enjoy the neighborhood's cleanliness. I'm sorry about the maintenance issues with your appliances and would love to help resolve this for you. Please reach out so we can get things sorted out once and for all. Thank you, Samantha - Community Manager - mainstreetmgr@livetrilogy.com
Review from Apartments.com
Beautiful
May 5, 2025Spacious options, lovely amenities, tour with Jackson was wonderful!Property Manager Responded
May 6, 2025We're thrilled to hear you enjoyed your tour with Jackson! Thanks for highlighting our spacious options and lovely amenities at The Villas at Main Street!
Review from Apartments.com
Maintenance is Outstanding
September 30, 2024Bit of a longer review here, mostly aimed towards maintenance, but I’d recommend anyone considering The Villas to read it. After moving in, we’ve had a few maintenance “things” happen. Some standard issues that happen when new people move into a new apartment. They were all mostly minor, but the maintenance staff handled them so insanely well and quickly that it has left us a bit surprised. For example, we had some dishwasher problems. It wasn’t draining correctly, so we weren’t able to use it. I ...submitted a maintenance request (non-emergency) into the resident app, and within 15 minutes two maintenance workers were in our apartment replacing a broken part that they had on hand and ready. We thought maybe this was a fluke, and they just happened to have a commonly broken part in stock to fix it quickly. This was proven wrong when we had our next maintenance interaction. Flash forward a few weeks and we noticed some standing water in the drip tray of our water heater. I reported the issue, again as a non-emergency request, late in the day on a Sunday night. I left for work early in the morning on Monday, and when I had returned in the afternoon there was a brand new water heater installed and functioning perfectly. Obviously when you call apartment maintenance it’s almost always for something negative. Something’s broken and it needs to be fixed. Things break, but The Villas maintenance crew has fixed them or replaced them so quickly and efficiently that when my friends ask me if I’d recommend this apartment for the future, the maintenance crew is one of the first things I mention as an example of quality employees. Not to mention that during my interactions with maintenance workers they were always fast, friendly, and not obtrusive. For anyone considering The Villas who may be wondering about their maintenance staff (it’s a bigger deal than you realize) then I can confidently say, from my own personal experiences, that they have phenomenal staff here who are extremely quick and do the job well. Overall, including our experiences signing lease documents and finding a unit with the office staff, we’ve had a very pleasant experience here and I strongly recommend The Villas at Main Street.Property Manager Responded
November 15, 2024Thanks for sharing your detailed experience at The Villas at Main Street! It's awesome to hear that our maintenance team has impressed you with their speedy and efficient service. We're delighted that both the office staff and maintenance crew have contributed to a pleasant living experience for you. Your recommendation means a lot, and we're thrilled you're enjoying your time here!
Read MoreReview from Apartments.com
Do not care about resident safety
February 19, 2022This complex continues to neglect resident safety. Roads remain unpaved in multiple locations and the sidewalks (especially at the back of property and in the busy front) are left unsalted and unmaintained. Awful.Property Manager Responded
February 24, 2022We are sorry to hear that you feel that we do not care about your safety; we can assure you that we do and we would like the opportunity to discuss this with you when you have a moment. We can be reached at mainstreetmgr@livetrilogy.com. Sincerely, Matt Previch, Community Manager
Review from Apartments.com
Excellent customer service!
May 23, 2021The leasing staff at The Villas on Main Street were fantastic. Very customer service oriented and accommodating. They did everything they could to make our move to a new state as comfortable and easy as possible.Property Manager Responded
May 27, 2021Thank you for the wonderful review! We really appreciate you taking the time to share your experiences moving to The Villas at Main Street. Enjoy your new home and have a wonderful weekend!
Review from Apartments.com
My apartment is great
December 12, 2020I picked Orion MainStreet because the apartment was so big! I have space to work from home, my own bathroom and my bedroom closet is huge. I moved in this summer and it’s been great.Review from Apartments.com
Look somewhere else!
July 26, 2020We moved last month and our experience so far has been very bad. Our place did not get cleaned before we moved in. Shower sliding doors do not work properly, we have had a work order in since last month for this issue, they have confirmed the doors don’t work but have yet to replace them. There was a roof leak in one of our rooms (this is the only item that has been fixed). In this complex larger apartments like ours the AC units are not capable to cool the considerable volume of air space. This ...is our major complaint and it has not been addressed properly. We have put in multiple work orders, spoke with management about our problem and felt we were unheard. In fact, management has at times been very unprofessional. To this date we still have no clear answers regarding this. I would not recommend living here!Property Manager Responded
August 1, 2020Joann, as we mentioned in response to Juan's posts, we apologize if you do not feel that we addressed your concerns in a timely and satisfactory manor. We do want to provide all of our residents with an apartment that they are proud to call home. As mentioned during our previous meetings, phone calls, and email communication we do take your concerns seriously. We have worked efficiently to provide resolutions to all of your concerns. Regarding the cleanliness of your apartment, we were disappointed that it did not meet either of our expectations. As a result, we did have the apartment cleaners return to further service your apartment home. Since then, we have made a change to the vendor that we utilize for our apartment community to ensure better quality going forward. While this does not alleviate your concern we do appreciate you bringing the issue to our attention so we could work towards providing better quality going forward. As had been mentioned during our meetings the parts for ...your shower doors were on order, unfortunately, they took longer to arrive. We do appreciate you acknowledging the roof repair was rectified almost immediately. We replaced all of our roofs here within the last 3 years so we were disappointed to learn there was an active leak. As far as the air conditioning for the apartment is concerned as per our contractors expert opinion the air conditioning unit in your apartment is functioning properly. While we did initially have to bring them out and have them provide some services beyond our internal technicians mechanical capabilities following said repairs everything has been functioning accordingly. Regarding the other items that you have brought to our attention we have attempted to work expeditiously to address. We have attempted to provide clear communication to you as we worked through the issues. Luckily, we were able to address some of your concerns within a very short period of time. We even made a generous attempt to help alleviate some of your frustrations. If you have further concerns please feel free to reach out via email or phone. Thank you. Katie S. Community Manager.
Read MoreReview from Apartments.com
Terrible service
July 6, 2020On Friday, June 3rd, I arrived into town in the middle of a heat wave. I had the AC off while I was gone, so I turned it back on and let the temperature in my apartment try to cool down. Overnight and into the next day, the lowest my temperature got was to 86 degrees. I called emergency maintenance who came out to check my AC unit, to which they replied it was “working fine”. I continued to run my AC, but the temperature continued to climb in my apartment. I called the office on July 4th ...notifying them of the issue expecting a call back the next day (July 5th), but never received one. I even tried sleeping with the windows open to let the heat out, but the lowest my thermometer read was 85 degrees. On the evening of July 5th, the temperature in my apartment continued to rise until my thermometer read 90 degrees. I called emergency maintenance multiple times, to which they replied they’ve already checked out my AC unit and reassured me it was working fine. I escalated to the maintenance supervisor who said, “because it is 79 degrees outside, your complaint does not count as an emergency” again despite my internal unit temperature reading 90 degrees. The next morning, someone else from maintenance came to check out my AC unit, and within 5 minutes was able to identify that there was something wrong with my AC unit (apparently it was leaking and not pumping in cool air), and they would have someone try to come out today to fix it. When I told that maintenance staff about the story of the weekend, he stated, “did the emergency staff person even read your thermostat?” to which I replied, “no”. Throughout this time, I had to buy multiple fans to try and cool my apartment down, but this was obviously unsuccessful. I had to stay at two hotels because the conditions in my apartment were unlivable. By Monday 7/6, I had to live in this heat in my apartment unit for over 72 hours without immediate action from Orion management. I have tried to speak with apartment management about this, to which they replied they “followed all of their protocols.” I stated that their protocols are insufficient and inadequate at identifying problems, and they fail to admit to this. Maybe I am mistaken, but I would assume no one would want to live in 85-90 degree weather without cooling. The ongoing line for the apartment complex has, and continues to be, that it is unfortunate my expectations do not align with their policies. Again, no remorse from their end about the situation.Property Manager Responded
August 1, 2020Hello Andrew, Thank you for reaching out with your concerns. I am sorry that you feel we did not provide the level of service you were anticipating but we appreciate the opportunity that your feedback presents to better serve our residents. From what I have been able to gather from our team and what was relayed in your emails, when Ashley (our on call service tech) came out on Saturday the temperature read was 20 degrees cooler than the outside temp, which is considered to be operating normally per the manufacturer specifications. Then yesterday (07/05/2020) when maintenance was called, the temperature outside was below 80 therefore not warranting an emergency call out. Ron, our maintenance supervisor was dispatched and looked at the unit first thing this morning (07/06/2020) and has since called out tech mechanical (HVAC vendor) to address any potential issues with the machine. Given the available information, it looks like our team followed policy and emergency protocol in this ...instance. The policy put into place aligns with that of the multifamily housing industry standard and has been reviewed and approved by our corporate management team rather than us at the site level. As such, this is the policy we are obliged to adhere to for all residents in all instances. Per the attached document issued to you at move in, no AC is considered to be an emergency when the exterior temperature is above 80 degrees. Again, I apologize that your expectations do not align with the policies we have in place that determine how instances like this are handled, however they were handled according to policy by our team. Again, we appreciate the opportunity that your feedback presents to better serve our residents. Thank you again for your feedback, have a wonderful day! – E. Spriggs, Community Manager 734-662-6440 | orionmainstreet.mgr@ram-mgt.com
Read MoreReview from Apartments.com
Things I would like to have known.
July 20, 2018I currently live at Orion Main Street; today I came home to a note plastered to my appartment door by the city of Ann arbor stating that the building failed inspection. It is quite upsetting to know I pay a substantial amount each month to live at a property not being kept up to code. The complex was given ample time to bring the units up to code but failed to do so. I had been repeatedly told my maintenance request were unfounded and did not need to be repaired. After a very uncomfortable ...incounter with an after-hours maintenance worker, I stopped requesting assistant. This is something I would like to have known when considering to reside here; and while no complex is without it's flaws, for the rent and increases in rent each year, I would expect higher overall standards from their workers and the units--the minimum of which should be the code from the city. Furthermore, Quian, Marsha and Bob are correct. There is very little insulation for sound or heating/cooling. Our bills have been much higher here than others who live across the street. On top of the already very high rental price and the fact each year rent is substantially increased for renual, I've been looking for a new place. I like the area enough that at the end of my lease I plan to move to an apartment not even .1 miles from here. I don't think anyone enjoys moving, so take that for what it's worth.Read MoreReview from Apartments.com
Nearby Schools
Clifford E. Bryant Community School
Pattengill School
Tappan Middle School
Pioneer High School
About GreatSchools Data on ApartmentHomeLiving.com.
Points of Interest
Time and distance from The Villas at Main Street.
Big Box and Retail
Macy's
Jcpenney
Target
Colleges and Universities
Groceries
Galleria Market
Aldi
Meijer
Hospitals
University Of Michigan Health System
Shopping Centers
The Villas at Main Street has 5 shopping centers within 0.9 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
Bedroom | Average Rent | Cheapest Rent | Highest Rent |
---|---|---|---|
Ann Arbor Studio Apartments | $1,677 | $899 | $3,383 |
Ann Arbor 1 Bedroom Apartments | $1,823 | $700 | $10,000+ |
Ann Arbor 2 Bedroom Apartments | $2,140 | $949 | $4,995 |
Ann Arbor 3 Bedroom Apartments | $2,549 | $1,272 | $8,000 |
Ann Arbor 4 Bedroom Apartments | $1,842 | $999 | $10,000+ |
Ann Arbor 5 Bedroom Apartments | $1,680 | $895 | $7,095 |
Ann Arbor 6 Bedroom Apartments | $6,529 | $1,295 | $8,999 |
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