DON’T WASTE YOUR MONEY
February 11, 2021 - Review from Apartments.com
DON’T WASTE YOUR MONEY!!!!!!!! I moved from a 2 bedroom to a 3 bedroom. The apartment manager, Esmeralda, made sure I paid $1,250 before giving me the keys to the apartment. The apartment hadn’t even been cleaned yet when I was given the keys and it was DISGUSTING!!! The light switch in the “dinning room area” wasn’t even secured to the wall, wires were showing, the light fixture didn’t work, there’s a hole in one of the bedrooms, NONE of the windows had locks or screens, there was a water leak ...
from the AC. Come to find out, the AC unit was the original unit for the 70’S!!! One drawer in the kitchen was nailed shut with NO drawer and the other had no bottom to it! We had NO AC when we moved in and was told nothing could be done until Monday. Mind you, we’re in Texas and this was before the temperature dropped. We now have NO heat going on almost 2 days now and we have a 3 MONTH OLD & a 2 YEAR OLD!!! If it weren’t for maintenance bringing us heaters, my kids would have been left in the cold because the apartment manager was gone for the day and wouldn’t answer her phone for maintenance. I called the emergency maintenance line 3 TIMES and she has YET to contact me back about anything! She sits in the office all day and does NOTHING! And if there’s any issues, all she says is “I’m sorry for the inconvenience.” These apartments are NOT worth the money they’re asking for!
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Property Manager Responded
February 26, 2021
Thank you Samatha for sharing your feedback and working with us to make things right. If there is anything else we can do please do not hesitate to let us know. Have a wonderful weekend!
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