Trails at Short Pump Apartments

Verified
This is a CoStar Verified® Listing

Trails at Short Pump Apartments in Richmond, VA is verified by CoStar’s® proprietary screening and fraud detection process, so you can shop and rent with confidence on ApartmentHomeLiving.com. Always protect yourself when shopping online.

(804) 719-3858
Check Availability
3900 Acadia Ln, Richmond, VA 23233

Photos

Trails at Short Pump Apartments in Richmond, VA - Building Photo
Building Photo
Trails at Short Pump Apartments in Richmond, VA - Building Photo - Building Photo
Building Photo
Trails at Short Pump Apartments in Richmond, VA - Building Photo - Building Photo
Building Photo
Trails at Short Pump Apartments in Richmond, VA - Building Photo - Building Photo
Building Photo
Trails at Short Pump Apartments in Richmond, VA - Building Photo - Building Photo
Building Photo
Building Photo
Building Photo
Building Photo
Building Photo
Building Photo
Building Photo
Building Photo
Canyon
Adair
Terra
Sierra
Caroline
Amber

Contact

Trails at Short Pump Apartments

3900 Acadia Ln
Richmond, VA 23233
(804) 719-3858
Trails at Short Pump Apartments in Richmond, VA - Building Photo
  • 1–3 Bedrooms
  • $1,697-$5,022 Plus Fees
  • 700–1,145 Square Feet

About Trails at Short Pump Apartments

Trails at Short Pump Apartments is located in the 23233 Zip code of Richmond, VA. This community is professionally managed by CS Living

Unique Features and Amenities

  • Accessible Features
  • Air Conditioner
  • Appliances
  • Breakfast Bar
  • Car Care Center
  • Carpeting
  • Ceramic tile
  • Coffee Bar
  • Conference Room
  • Extra Storage
  • Flexible Rent Payments
  • Granite And Or Quartz In Select Homes*
  • Granite Counter Tops
  • Grilling Station
  • In-Sink Disposal
  • Nature Trail
  • Near Public Transit
  • Off Street Parking
  • On-Call Emergency Maintenance
  • On-Site Lake
  • Package Lockers
  • Pet Friendly with on-site Dog Park
  • Quartz Counter Tops
  • Sunroom
  • Swimming Pool
  • Vinyl Plank Flooring

See All Amenities

Property Contact Info

View Property Website
Call Us:
(804) 719-3858
Ask About Our Move-In Specials

Floorplan Pricing and Availability

Trails at Short Pump Apartments offers 1 to 3 Bedroom apartments starting from $1,697 and having 700–1,145 sq ft. Here is the current pricing and availability:

  • 1 Bedroom

    Terra

    From $1,811

    1 Bed, 1 Bath, 800 sq ft
    Plus Fees
    Available Now
    Largest 1 BedroomThis is the largest 1 Bedroom at this Property

    Model Gallery

    Floorplans

    Photos

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,811Available Now3923-12800
    $1,946Available Now3931-04800
    $1,946Available Now3901-05800

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Model Lease Information

    Model Price Range

    • $1,811 - $3,155

    Current Available Pricing

    • $1,811 - $1,946 Plus Fees

    Unit 3923-12 Amenities and Features

    Features

    • High Speed Internet Access

    Unit 3923-12 Lease Information

    Unit Price

    • $1,811

    Model Lease Information

    Model Price Range

    • $1,811 - $3,155Plus Fees

    Unit 3931-04 Amenities and Features

    Features

    • High Speed Internet Access

    Unit 3931-04 Lease Information

    Unit Price

    • $1,946

    Model Lease Information

    Model Price Range

    • $1,811 - $3,155Plus Fees

    Unit 3901-05 Amenities and Features

    Features

    • High Speed Internet Access

    Unit 3901-05 Lease Information

    Unit Price

    • $1,946

    Model Lease Information

    Model Price Range

    • $1,811 - $3,155Plus Fees

    Canyon

    From $1,697

    1 Bed, 1 Bath, 700 sq ft
    Plus Fees
    Available Jun 2
    Cheapest 1 BedroomThis is the cheapest 1 Bedroom at this Property

    Model Gallery

    Floorplans

    3D Tours

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,761 June 2, 20268924-11700
    $1,788 July 6, 20263916-07700
    $1,697 July 7, 20268920-09700

    Model Amenities and Features

    Features

    • Air Conditioning
    • Balcony
    • Cable Ready
    • Ceiling Fans
    • Double Vanities
    • Fireplace
    • Heating
    • High Speed Internet Access
    • Storage Space
    • Tub/Shower
    • Washer/Dryer
    • Wheelchair Accessible (Rooms)
    • Wi-Fi

    Kitchen

    • Dishwasher
    • Disposal
    • Freezer
    • Granite Countertops
    • Ice Maker
    • Instant Hot Water
    • Microwave
    • Oven
    • Range
    • Refrigerator

    Model Lease Information

    Model Price Range

    • $1,697 - $2,868

    Current Available Pricing

    • $1,697 - $1,788 Plus Fees

    Unit 8924-11 Lease Information

    Unit Price

    • $1,761

    Model Lease Information

    Model Price Range

    • $1,697 - $2,868Plus Fees

    Unit 3916-07 Lease Information

    Unit Price

    • $1,788

    Model Lease Information

    Model Price Range

    • $1,697 - $2,868Plus Fees

    Unit 8920-09 Lease Information

    Unit Price

    • $1,697

    Model Lease Information

    Model Price Range

    • $1,697 - $2,868Plus Fees

    Adair

    1 Bed, 1 Bath, 790 sq ft
     

    Model Gallery

    Floorplans

    Availability Details

    Availability DateUnitSq Ft
    Call for AvailabilityAdair790 sq ft

    Model Amenities and Features

    Features

    • Air Conditioning
    • Balcony
    • Cable Ready
    • Ceiling Fans
    • Double Vanities
    • Fireplace
    • Heating
    • High Speed Internet Access
    • Storage Space
    • Tub/Shower
    • Washer/Dryer
    • Wheelchair Accessible (Rooms)
    • Wi-Fi

    Kitchen

    • Dishwasher
    • Disposal
    • Freezer
    • Granite Countertops
    • Ice Maker
    • Instant Hot Water
    • Microwave
    • Oven
    • Range
    • Refrigerator
    Show Unavailable Floorplans

  • 2 Bedrooms

    Caroline

    From $1,781

    2 Beds, 2 Baths, 960 sq ft
    Plus Fees
    Available Now
    Cheapest 2 BedroomThis is the cheapest 2 Bedroom at this Property

    Model Gallery

    Floorplans

    3D Tours

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,941Available Now3909-03960
    $1,906Available Now3928-14960
    $1,941Available Now3928-03960

    Model Amenities and Features

    Features

    • Air Conditioning
    • Balcony
    • Cable Ready
    • Ceiling Fans
    • Double Vanities
    • Fireplace
    • Heating
    • High Speed Internet Access
    • Storage Space
    • Tub/Shower
    • Washer/Dryer
    • Wheelchair Accessible (Rooms)
    • Wi-Fi

    Kitchen

    • Dishwasher
    • Disposal
    • Freezer
    • Granite Countertops
    • Ice Maker
    • Instant Hot Water
    • Microwave
    • Oven
    • Range
    • Refrigerator

    Model Lease Information

    Model Price Range

    • $1,781 - $3,108

    Current Available Pricing

    • $1,906 - $1,941 Plus Fees

    Unit 3909-03 Lease Information

    Unit Price

    • $1,941

    Model Lease Information

    Model Price Range

    • $1,781 - $3,108Plus Fees

    Unit 3928-14 Lease Information

    Unit Price

    • $1,906

    Model Lease Information

    Model Price Range

    • $1,781 - $3,108Plus Fees

    Unit 3928-03 Lease Information

    Unit Price

    • $1,941

    Model Lease Information

    Model Price Range

    • $1,781 - $3,108Plus Fees

    Sierra

    From $1,806

    2 Beds, 1 Bath, 825 sq ft
    Plus Fees
    Available Now

    Model Gallery

    Floorplans

    Photos

    3D Tours

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,846Available Now3920-07825
    $1,806Available Now3947-11825
    $1,806Available Now3919-11825

    Model Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Microwave

    Living Space

    • Walk-In Closets

    Model Lease Information

    Model Price Range

    • $1,806 - $3,030

    Current Available Pricing

    • $1,806 - $1,846 Plus Fees

    Unit 3920-07 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Microwave

    Living Space

    • Walk-In Closets

    Unit 3920-07 Lease Information

    Unit Price

    • $1,846

    Model Lease Information

    Model Price Range

    • $1,806 - $3,030Plus Fees

    Unit 3947-11 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Microwave

    Living Space

    • Walk-In Closets

    Unit 3947-11 Lease Information

    Unit Price

    • $1,806

    Model Lease Information

    Model Price Range

    • $1,806 - $3,030Plus Fees

    Unit 3919-11 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Microwave

    Living Space

    • Walk-In Closets

    Unit 3919-11 Lease Information

    Unit Price

    • $1,806

    Model Lease Information

    Model Price Range

    • $1,806 - $3,030Plus Fees

    Amber

    From $1,862

    2 Beds, 2 Baths, 980 sq ft
    Plus Fees
    Available Now

    Model Gallery

    Floorplans

    Photos

    3D Tours

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $2,027Available Now3901-01980
    $1,862Available Now3921-16980
    $2,002 May 30, 20268924-15980

    Model Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Microwave

    Living Space

    • Walk-In Closets

    Model Lease Information

    Model Price Range

    • $1,862 - $5,022

    Current Available Pricing

    • $1,862 - $2,027 Plus Fees

    Unit 3901-01 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Microwave

    Living Space

    • Walk-In Closets

    Unit 3901-01 Lease Information

    Unit Price

    • $2,027

    Model Lease Information

    Model Price Range

    • $1,862 - $5,022Plus Fees

    Unit 3921-16 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Microwave

    Living Space

    • Walk-In Closets

    Unit 3921-16 Lease Information

    Unit Price

    • $1,862

    Model Lease Information

    Model Price Range

    • $1,862 - $5,022Plus Fees

    Unit 8924-15 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher
    • Disposal
    • Microwave

    Living Space

    • Walk-In Closets

    Unit 8924-15 Lease Information

    Unit Price

    • $2,002

    Model Lease Information

    Model Price Range

    • $1,862 - $5,022Plus Fees

    Coral

    2 Beds, 2 Baths, 1070 sq ft
     
    Largest 2 BedroomThis is the largest 2 Bedroom at this Property

    Model Gallery

    Floorplans

    Availability Details

    Availability DateUnitSq Ft
    Call for AvailabilityCoral1070 sq ft

    Model Amenities and Features

    Features

    • Air Conditioning
    • Balcony
    • Cable Ready
    • Ceiling Fans
    • Double Vanities
    • Fireplace
    • Heating
    • High Speed Internet Access
    • Storage Space
    • Tub/Shower
    • Washer/Dryer
    • Wheelchair Accessible (Rooms)
    • Wi-Fi

    Kitchen

    • Dishwasher
    • Disposal
    • Freezer
    • Granite Countertops
    • Ice Maker
    • Instant Hot Water
    • Microwave
    • Oven
    • Range
    • Refrigerator
    Show Unavailable Floorplans

  • 3 Bedrooms

    Chelsea

    From $2,419

    3 Beds, 2 Baths, 1065 sq ft
    Plus Fees
    Available Jun 27

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq Ft
    $2,419 June 27, 20263947-011065

    Model Amenities and Features

    Features

    • Air Conditioning
    • Balcony
    • Cable Ready
    • Ceiling Fans
    • Double Vanities
    • Fireplace
    • Heating
    • High Speed Internet Access
    • Storage Space
    • Tub/Shower
    • Washer/Dryer
    • Wheelchair Accessible (Rooms)
    • Wi-Fi

    Kitchen

    • Dishwasher
    • Disposal
    • Freezer
    • Granite Countertops
    • Ice Maker
    • Instant Hot Water
    • Microwave
    • Oven
    • Range
    • Refrigerator

    Unit 3947-01 Lease Information

    Unit Price

    • $2,419

    Model Lease Information

    Model Price Range

    • $2,419 - $4,674Plus Fees

    Addison

    3 Beds, 2 Baths, 1145 sq ft
     

    Model Gallery

    Floorplans

    Availability Details

    Availability DateUnitSq Ft
    Call for AvailabilityAddison1145 sq ft

    Model Amenities and Features

    Features

    • Air Conditioning
    • Balcony
    • Cable Ready
    • Ceiling Fans
    • Double Vanities
    • Fireplace
    • Heating
    • High Speed Internet Access
    • Storage Space
    • Tub/Shower
    • Washer/Dryer
    • Wheelchair Accessible (Rooms)
    • Wi-Fi

    Kitchen

    • Dishwasher
    • Disposal
    • Freezer
    • Granite Countertops
    • Ice Maker
    • Instant Hot Water
    • Microwave
    • Oven
    • Range
    • Refrigerator
    Show Unavailable Floorplans
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

Schedule a Tour

Schedule a Tour
Call us at: (804) 719-3858 to schedule a tour.

3D Tours

2BR,2BA,-960SF, The Elderberry
2BR,1BA,-825SF, -The Cedar
Cedar- 2BR, 1BA
2BR,2BA,-The Bayberry
Elderberry- 2BR, 2BA
2BR, 1BA - Magnolia
1BR, 1BA - Hickory
2BR, 2BA - Bayberry

Property Information

  • 350 Units
  • 3 Stories
  • Built in 1989

Fees and Policies

The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.

Required Fees

One-Time Basics

Due at Application
Administrative FeeiCharged Per Unit.$250.00
Application Fee Per ApplicantiCharged per applicant.$50.00

Other Fees and Policies

Pet Fees

Cat
Cat FeeiCharged per Pet.$350.00
Cat RentiCharged Per Pet.$40.00/mo
Restrictions:

Only common, domestic, non-aggressive animals are permitted. Pets over 150 pounds and the following dog breeds, Wolf, Wolf Hybrid, and Presa Canario, are prohibited. Additional pet or breed restrictions may apply. These rules do not apply to qualified assistance animals in accordance with applicable laws.

Comments:

| Restrictions: Aggressive breed restrictions apply to full or mix breeds.

Dog
Dog FeeiCharged per Pet.$350.00
Dog RentiCharged Per Pet.$40.00/mo
Restrictions:

Only common, domestic, non-aggressive animals are permitted. Pets over 150 pounds and the following dog breeds, Wolf, Wolf Hybrid, and Presa Canario, are prohibited. Additional pet or breed restrictions may apply. These rules do not apply to qualified assistance animals in accordance with applicable laws.

Comments:

| Restrictions: Aggressive breed restrictions apply to full or mix breeds.

Parking Info and Fees

Other

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Features and Amenities

On-Site Services

  • Car Wash Area
  • Maintenance On Site
  • Package Service
  • Planned Social Activities
  • Hearing Impaired Accessible
  • Property Manager On Site
  • Online Services
  • Renters Insurance Program
  • Vision Impaired Accessible
  • Pet Play Area

Community Features

  • Conference Rooms
  • Walk Up
  • Lounge
  • Corporate Housing
  • Business Center
  • Clubhouse

Outdoor Features

  • Grill
  • Sundeck
  • Pond
  • Cabana
  • Picnic Area
  • Patio
  • Porch

Recreation and Fitness

  • Fitness Center
  • Tennis Court
  • Walking/Biking Trails
  • Playground
  • Pool

Interior Features

  • Balcony
  • Storage Space
  • Ceiling Fans
  • Fireplace
  • High Speed Internet Access
  • Heating
  • Double Vanities
  • Tub/Shower
  • Cable Ready
  • Washer/Dryer
  • Air Conditioning
  • Wi Fi
  • Wheelchair Accessible (Rooms)

Kitchen Amenities

  • Oven
  • Dishwasher
  • Microwave
  • Range
  • Refrigerator
  • Disposal
  • Freezer
  • Ice Maker
  • Instant Hot Water
  • Granite Countertops

Living Area Features

  • Walk In Closets
  • Sunroom
  • Den
  • Dining Room
  • Carpet
  • Vinyl Flooring
  • Linen Closet
  • Office
  • Window Coverings
Ask About Our Amenities
Google Map

Map

3900 Acadia Ln, Richmond, VA 23233

Hours and Contact Info

Call Us - Open Now!
Currently Closed
By Appointment
(804) 719-3858
Monday8:30 am–5:30 pm
Tuesday8:30 am–5:30 pm
Wednesday8:30 am–5:30 pm
Thursday8:30 am–5:30 pm
Friday8:30 am–5:30 pm
Saturday10:00 am–5:00 pm
SundayClosed
Ask About Live Online Tours

Frequently Asked Questions about Trails at Short Pump Apartments

Where is Trails at Short Pump Apartments located?

Trails at Short Pump Apartments is located at 3900 Acadia Ln, Richmond, VA

What is the current rent range at Trails at Short Pump Apartments?

1 Bedroom to 3 Bedroom Apartments at Trails at Short Pump Apartments currently range from $1,697 to $2,419

When is the leasing office open?

  • The office Hours for Trails at Short Pump Apartments are
  • Monday 8:30 am–5:30 pm
  • Tuesday 8:30 am–5:30 pm
  • Wednesday 8:30 am–5:30 pm
  • Thursday 8:30 am–5:30 pm
  • Friday 8:30 am–5:30 pm
  • Saturday 10:00 am–5:00 pm
  • Sunday Closed

Are pets allowed?

Call us today to find out our pet policy and if we allow pets

Lifestyle Ratings

  • Active Lifestyle 3.8

    From fitness centers to pools to putting greens, Active Lifestyle apartments feature local listings with the most amenities that support an always active lifestyle.

    Rating Factors

    This 3.8-star Active Lifestyle rating is based on the following features:

    • Tennis Courts
    • Walking/Biking Trails
    • Swimming Pool(s)
    • Fitness Center
    • Planned Social Activities
    • Pet Play Area
    • Picnic Area
    • Playground(s)
    • Storage Spaces
    • Patios

  • Family Friendly 3.6

    Family Friendly apartments feature the best community amenities for larger families like larger floorplans, playgrounds and day care options.

    Rating Factors

    This 3.6-star Family Friendly rating is based on the following features:

    • Fireplaces
    • Fitness Center
    • Walking/Biking Trails
    • Playground(s)
    • Washer/Dryer In Unit
    • Maintenance on site
    • Package Service
    • Pet Play Area
    • Tennis Courts
    • Swimming Pool(s)
    • High Speed Internet Access
    • Dishwashers
    • Sunroom(s)
    • Patios
    • Car Wash Area
    • Planned Social Activities
    • Property Manager on Site
    • Renters Insurance Programs
    • Lounge
    • Grill(s)
    • Sundeck(s)
    • Cabana(s)
    • Picnic Area
    • Balconies
    • Storage Spaces
    • Ceiling Fans
    • Heating
    • Double Vanities
    • Tub/Showers
    • Air Conditioning
    • Hi Speed Internet/Wi-Fi
    • Wheelchair Access
    • Disposals
    • Freezers
    • Ice Makers
    • Instant Hot Water
    • Granite Countertops
    • Dens
    • Dining Rooms
    • Vinyl Flooring
    • Office(s)
    • Window Coverings
    • Porches
    • Cable Ready
    See more
    See less

  • Outdoors 4.0

    The Outdoors rating shows the apartment listings on ApartmentHomeLiving.com with the top amenities and features for renters who love the outdoor lifestyle.

    Rating Factors

    This 4.0-star Outdoors rating is based on the following features:

    • Walking/Biking Trails
    • Balconies
    • Patios
    • Pet Play Area
    • Pond(s)
    • Picnic Area
    • Tennis Courts
    • Storage Spaces
    • Fireplaces
    • Grill(s)
    • Sundeck(s)
    • Cabana(s)
    • Swimming Pool(s)
    • Sunroom(s)
    • Porches
    See more
    See less

  • Student Living 3.4

    Rentals that are highly rated for the Student Living Lifestyle rating have top features and amenities that benefit students and others who enjoy living the student lifestyle.

    Rating Factors

    This 3.4-star Student Living rating is based on the following features:

    • Hi Speed Internet/Wi-Fi
    • Package Service
    • Washer/Dryer In Unit
    • Property Manager on Site
    • Sundeck(s)
    • Fitness Center
    • Tennis Courts
    • Swimming Pool(s)
    • Storage Spaces
    • Sunroom(s)
    • Window Coverings
    • Car Wash Area
    • Maintenance on site
    • Planned Social Activities
    • Renters Insurance Programs
    • Pet Play Area
    • Lounge
    • Clubhouse
    • Grill(s)
    • Pond(s)
    • Cabana(s)
    • Picnic Area
    • Walking/Biking Trails
    • Balconies
    • Fireplaces
    • High Speed Internet Access
    • Heating
    • Tub/Showers
    • Air Conditioning
    • Wheelchair Access
    • Ovens
    • Dishwashers
    • Ranges
    • Refrigerators
    • Disposals
    • Ice Makers
    • Instant Hot Water
    • Granite Countertops
    • Dens
    • Dining Rooms
    • Patios
    • Porches
    • Ceiling Fans
    • Cable Ready
    See more
    See less

  • Work From Home 3.6

    Apartments and Homes with top Work From Home Lifestyle ratings have displayed the best amenities and community features that support the remote working from home lifestyle.

    Rating Factors

    This 3.6-star Work From Home rating is based on the following features:

    • Conference Rooms
    • Business Center(s)
    • High Speed Internet Access
    • Hi Speed Internet/Wi-Fi
    • Office(s)
    • Corporate Housing
    • Package Service
    • Fitness Center
    • Balconies
    • Storage Spaces
    • Ceiling Fans
    • Air Conditioning
    • Dishwashers
    • Disposals
    • Dens
    • Dining Rooms
    See more
    See less
Learn more about Lifestyle Search

Renters Reviews and Ratings

2.6
12 Renters Reviews

  • Great Service

    March 13, 2026
    I moved into Trails in 2019 and I loved it. Service was great, living was easy. Then it started going down and was no longer pleasant, so I never dealt with management, because it was a waste of time. Then last week I had a flood in my apartment and it was DISASTOROUS!! I didn't have much faith that it would be handled to my satisfaction, Boy was I wrong. The newest management was supberb. My apartment was back in shape in a matter of days. They moved all my furniture and even put it back ...
    almost exactly as it was. They were compassionate ond the customer service was OUTSTANDING. That goes for the office staff as well as the maintenance staff. I can see Trails coming back to the way it was, and I am more than happy to once again call this HOME. THANK YOU ALL!!!
    Read More
    Review from Apartments.com

  • Property is Not as it Appears

    April 12, 2025
    On the surface, it seems fine. You have to live here long enough to realize the quality of the unit is tape slapped on tape. Neighbors are very inconsiderate and untidy. Management is unhelpful and couldn’t care less about anything other than the rent. I would advise to live elsewhere. It was a very happy day when we moved out of this complex.
    Review from Apartments.com

  • Not Impressed

    July 29, 2022
    This is a good place for a first apartment or if you are on a tight budget and want to live in short pump. The area is nice. The apartments are average. Appliances in my apt were outdated though and everything looks patched up. It is like those videos you see where landlords just paint over dead bugs as a way of fixing things rather than doing a thorough job. The pool is closed 50% of the time and the leasing agents constantly blame the tenants for any issues there and take away pool rights like ...
    we are children getting punished. The leasing agents are disorganized, rude, and honestly don’t seem to know what they are doing at times. They blame any issue on the “new management changeover.” No accountability. As long as there were no maintenance issues or issues with bills and we didn’t have to talk to them, it was peaceful enough living there.
    Read More
    Review from Apartments.com

  • An absolute nightmare.

    July 15, 2021
    Within the first two weeks we’ve suffered a lack of AC (in the middle of July), wasps building a nest on the patio, and a roach infestation. The rapid onset of these problems leads me to believe they were ongoing concerns that management has chosen to ignore. Property management does nothing to remedy these issues, just quick remedies to get you to shut up. There is absolutely no communication from the property owners on when these repairs will take place and even when they’re done, the AC breaks ...
    the next day if it even got fixed at all, the roaches come back, the “pest guy was here but he must have missed you” etc. Short Pump is a great area but this complex is a disaster, do yourself a favor and choose somewhere else. I certainly wish I did.

    • Property Manager Responded

      July 28, 2021
      Thank you for taking the time to leave us a review, I apologize that you your experience was less than excellent here with us. Please give the office a call and we can discuss your concerns in more detail.Sincerely,Evan NaeherCommunity Manager Trails at Short Pump804-346-8724
    Read More
    Review from Apartments.com

  • Warning from a Resident of 5 years

    January 30, 2021
    I have been living here for 5 years and just because my office and daycare was close, i continued to live through the misery. It went through multiple management changes and each one toped the others in how bad they could be and the way they ran the community. Lousy maintenance , no control/power given to leasing folks, things have never been replaced, all you get a quick fix and then back to what it was. The latest one is trying to make it shiny from outside but no changes done in interiors. So, ...
    please love leaking's, 1960 appliances, no heater working in sub temp, etc... Also, don't look at this community if you are seeking some flexibility in your lease extension and terms when you are moving out or be ready to pay more than what you will pay for a Newyork high rise.

    • Property Manager Responded

      February 12, 2021
      Thank you for taking the time to leave us a review, I apologize that you your experience was less than excellent here with us. Please give the office a call and we can discuss your concerns in more detail.Sincerely,Evan NaeherCommunity Manager Trails at Short Pump804-346-8724
    Read More
    Review from Apartments.com

  • Awful maintenance

    June 22, 2019
    I have been living here for almost 2 years and getting maintenance to come fix things is the worst. It takes two weeks or more to get things fixed. I’ve called 5 times and they haven’t come to fix things.

    • Property Manager Responded

      June 24, 2019
      Hello Katie, thank you for your feedback. We apologize for the the timeliness of the work orders not being up to par. After communicating with the team, it appears that the maintenance team is currently short staffed and is trying to overcome a number of emergency work orders that are taking up a bulk of the maintenance team's time. We sympathize with your frustrations, and we assure you that the team is working very hard to complete these orders in a timely manner. - Marjorie, Bell Customer Service
    Review from Apartments.com

  • Excellent community with supportive management and staff

    November 15, 2018
    I am living here for last 2 years and this is an excellent community with supportive management and staff. New management headed by Laura is extremely good and take cares of any open issues on priority. Would definitely advise and recommend anyone looking for rental apartment in this community. Thanks and regards, Nitin Grover
    Review from Apartments.com

  • Would not recommend others

    January 9, 2018
    After 2017 Mid , some changes happened over the management or something and response is very poor and rude. they started charging for most of the stuff and they are increasing the rent upto 500 if you are renewing whereas if you file new application you will less 200 from the original rent itself. And apartment will be well remodelled using the people who are moving out . me and friends -totally 6 houses when Moved out and paid lots of money to them . I was continuing only because of Nate who is ...
    very gentle in handling the things.
    Read More
    Review from Apartments.com

  • General and Maintenace

    November 20, 2017
    Have lived here for two years and as a senior citizen (old lady), I couldn't be happier. Good neighbors and superior maintenance. Convenient to everything Short Pump and everything in my comfort zone. Maintenance staff knowledgable and quick to respond even in off hours. Thumbs up!

    • Property Manager Responded

      November 28, 2017
      Thank you for taking the time to leave us a positive review! We are happy to hear that our staff members were able to provide you with a place you are proud to call home while experiencing the luxury of Hassle Free Living for the past two years! We believe The Trails at Short Pump is a place for everyone. We truly value you as a resident and look forward to serving you in the future :) -Kathy, Bell Reputation Team
    Review from Apartments.com

  • The price is right

    September 20, 2017
    I lived here for a year and had a good experience.The community is beautiful and the staff are friendly and helpful. The community is older but maintained well for it's age. The price is right for the neighborhood and amenities.

    • Property Manager Responded

      October 2, 2017
      Thank you for leaving a positive review for The Trails at Short Pump! We are so glad to hear that you enjoyed your living experience with us. We wish you the best of luck on all of your future endeavors! -Ashleigh, Bell Reputation Team
    Review from Apartments.com

  • Very bad experience :(

    June 26, 2017
    I am living here from past 8 months and its very bad experience. 1) It's old apartment but its not maintained well. (I had lived in older apartments than this but they were maintained well). 2) From the day one, everyday I am having one or the other maintainance request for fixing. 3) If I request for any issue fix/service request, you get the response back after 2 - 3 days :( Interior is badly maintained 1) Most of the sockets, if you pull the plug, socket itself will come-out. 2) All ...
    bathrooms: Water will be leaking or showers doesn't work properly. 3) A/C doesn't function properly. Stafff Except Nathan and Laura, all other staff members are rude :(

    • Property Manager Responded

      July 24, 2017
      Thank you for your feedback on The Trails at Short Pump. At Bell, we always welcome hearing from our residents, whether it be a compliment or a concern, so that we can work to ensure your living experience with us is exceptional. I am sorry to hear about your experience with this community, we would appreciate the opportunity to change your opinion into a positive one. Our maintenance and management teams work diligently to complete all of our residents requests so please let us know if you have any further maintenance issues, so that we can immediately address those. Please do not hesitate to contact your front office team should you have any other concerns or suggestions. Thank you, and have a great day. Ashleigh, Bell Reputation Team.
    Read More
    Review from Apartments.com

  • Homesick

    January 7, 2016
    I lived here a couple of years ago and plan to move back as soon as my current lease is up. I have such great memories from here and loved my apartment. I had a one bedroom and it is the last place that has felt like home. The bedroom was MASSIVE and made my king sized bed look small. I relaxed out on the porch and loved my fireplace. I also had the black kitchen so it looked really luxurious. The location was perfect. I really miss Short Pump and my apartment was right next to everything. I ...
    literally can't wait to move back!
    Read More
    Review from Apartments.com

Points of Interest

Time and distance from Trails at Short Pump Apartments.

Arts Museums and Landmarks

The Byrd Theater

2908 W. Cary St.
18 minute drive / 8.63 miles away

Museum of the Confederacy

1201 E Clay St
23 minute drive / 11.13 miles away

Shockoe Slip

12th and Main St
24 minute drive / 11.5 miles away

Big Box and Retail

Carmax

11090 W Broad St
1 minute drive / 0.65 miles away

Kohl's

11240 W Broad St
3 minute drive / 1.05 miles away

Target

11290 W Broad St
3 minute drive / 1.21 miles away

Colleges and Universities

University of Richmond

28 Westhampton Way
11 minute drive / 5.18 miles away

J. Sargeant Reynolds Community College - Parham Road Campus

1651 East Parham Road
13 minute drive / 6.32 miles away

Virginia Union University

1500 N Lombardy St
19 minute drive / 9.33 miles away

Groceries

Whole Foods

11173 W Broad St
2 minute drive / 0.76 miles away

Kroger

9480 W Broad St
5 minute drive / 1.91 miles away

Aldi

1776 N Parham Rd
5 minute drive / 2.51 miles away

Hospitals

Henrico Doctors' Hospital

1602 Skipwith Road
8 minute drive / 3.79 miles away

Bon Secours St. Mary's Hospital

5801 Bremo Rd
12 minute drive / 5.69 miles away

Children's Hospital Of Richmond

2924 Brook Road
19 minute drive / 9.09 miles away

Parks and Recreation

Hollywood Cemetary

412 S Cherry St
21 minute drive / 10.19 miles away

Trails at Short Pump Apartments has 1 park within 10.2 miles, including Hollywood Cemetary.

Shopping Centers

Granville Square

11051 Three Chopt Rd
1 minute drive / 0.12 miles away

Tower Plaza Shopping Center

3401-3431 Cox Rd
1 minute drive / 0.18 miles away

Three Chopt Center

11000 Three Chopt Rd
1 minute drive / 0.19 miles away

Trails at Short Pump Apartments has 5 shopping centers within 0.5 miles.

Nearby Neighborhoods

Turnberry

Studio to 3 Bedroom Apartments from $1,180
View Rentals

Westhampton

Studio to 3 Bedroom Apartments from $1,028
View Rentals

Three Chopt

Studio to 3 Bedroom Apartments from $986
View Rentals

Rental Price Ranges in the Area

BedroomAverage RentCheapest RentHighest Rent
Richmond Studio Apartments $1,453$595$4,872
Richmond 1 Bedroom Apartments $1,622$566$5,810
Richmond 2 Bedroom Apartments $1,917$930$8,916
Richmond 3 Bedroom Apartments $2,117$810$3,877
Richmond 4 Bedroom Apartments $1,163$729$3,680

Browse Top Apartments in Richmond

By Price

By Community Type

By Amenities

Viewing: Trails at Short Pump Apartments | Desktop Version | Listing Updated: 05/01/2026 | AHLPLA