University Apartments in Norfolk, VA | ApartmentHomeLiving.com

Q: When is the leasing office open?

The office Hours for University Apartments are: Monday 9:00 am–5:00 pm ,Tuesday 9:00 am–5:00 pm ,Wednesday 9:00 am–5:00 pm ,Thursday 9:00 am–5:00 pm ,Friday 9:00 am–5:00 pm ,Saturday 10:00 am–2:00 pm ,Sunday Closed,

Contact

University Apartments

5801 Lowery Rd
Norfolk, VA 23502
(757) 821-5338

1–3 Bedrooms
$1,118-$1,983 Plus Fees
640–1,600 Square Feet

Rent Specials

Monthly Savings*~~$50 OFF monthly rent on select 2-bedroom homes* *Restrictions apply. Expires 8/31/26. Contact leasing office for details.

Ask Us About Our Specials

About University Apartments

University Gardens & Terrace combines comfortable living with an excellent location next to Janaf Shopping center, Naval bases, the oceanfront and not to forget our close location to the bus line. Our 1, 2 & 3 bedroom garden apartments offer fully-equipped eat-in kitchens, oversized closets, plush wall to wall carpeting, large bedrooms and private patios & balconies. Your new home also includes the convenient use of our swimming pool, clubhouse, on-site laundry facilities, playground and more. University is designed to be your new home - not just a place to live! **Online leasing and rent payment available 24/7 on our community website.* TTY 711

University Apartments is located in the Lake Taylor Neighborhood and 23502 Zip code of Norfolk, VA. This community is professionally managed by S.L. Nusbaum Realty Co.

Unique Features and Amenities

24 hour emergency maintenance
Abundant closet space
Central Air Conditioning
Dishwasher available in select units
Dishwasher in select apartments
Excellent resident services & activities
Kitchen Backsplash Styles Vary
Large windows
Laundry facilities on-site
Located on the bus line
modern kitchens in select units
Off-Street Parking
Pets welcome - No weight limit
Swimming Pool & Kiddie Pool
Two spacious closets
Updated
Upgraded modern kitchens in select homes
Washer/Dryer hook-ups available in select units

See All Amenities

Property Contact Info

Listed by:
Agency:
Vendor Logo:
Website:: View Property Website
Call Us:: (757) 821-5338
Disclaimer:

Office Hours

Monday	9:00 am–5:00 pm
Tuesday	9:00 am–5:00 pm
Wednesday	9:00 am–5:00 pm
Thursday	9:00 am–5:00 pm
Friday	9:00 am–5:00 pm
Saturday	10:00 am–2:00 pm
Sunday	Closed

Floorplan Pricing and Availability

University Apartments offers 1 to 3 Bedroom apartments starting from $1,118 and having 640–1,600 sq ft. Here is the current pricing and availability:

1 Bedrooms
2 Bedrooms
3 Bedrooms

1 Bedroom
The Maury
From $1,400
1 Bed, 1 Bath, 1000 sq ft
Plus Fees
Available Oct 8
Largest 1 BedroomThis is the largest 1 Bedroom at this Property
Model Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft
From $1,400 October 8, 2026 The Maury 1000 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price Range
$1,400 - $1,558
Apartment Model: The MauryFrom $1,4001 Bedroom, 1 Bath, 1000 sq ftAvailable October 8, 2026
FloorplansPhotos
The Maury - Image 1
The Maury - Image 2
The Maury - Image 3
The Maury - Image 4
The Maury - Image 5
The Maury - Image 6
The Maury - Image 7
The Maury - Image 8
The Maury - Floorplan
The MacArthur
1 Bed, 1 Bath, 640 sq ft
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft
From $1,140 Call for Availability The MacArthur 640 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price Range
$1,140 - $1,240
Apartment Model: The MacArthurFrom $1,1401 Bedroom, 1 Bath, 640 sq ftUnavailable
The MacArthur - Floorplan
The Chesterfield
1 Bed, 1 Bath, 832 sq ft
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft
From $1,308 Call for Availability The Chesterfield 832 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price Range
$1,308 - $1,398
Apartment Model: The ChesterfieldFrom $1,3081 Bedroom, 1 Bath, 832 sq ftUnavailable
The Chesterfield - Floorplan
The Ingleside
1 Bed, 1 Bath, 750 sq ft
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft
From $1,118 Call for Availability The Ingleside 750 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price Range
$1,118 - $1,458
Apartment Model: The InglesideFrom $1,1181 Bedroom, 1 Bath, 750 sq ftUnavailable
The Ingleside - Floorplan
Show Unavailable Floorplans
2 Bedrooms
Sort by
The Patton
From $1,240
2 Beds, 1 Bath, 816 sq ft
Plus Fees
Available Now
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft
From $1,240 Available Now The Patton 816 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price Range
$1,240 - $1,299
Apartment Model: The PattonFrom $1,2402 Bedroom, 1 Bath, 816 sq ftAvailable Now
The Patton - Floorplan
The Wesleyan
From $1,638
2 Beds, 1.5 Baths, 1200 sq ft
Plus Fees
Available Now
Model Gallery
Floorplans
Photos
3D Tours
Availability Details
Price Availability Date Unit Sq Ft
From $1,638 Available Now The Wesleyan 1200 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price Range
$1,638 - $1,837
Apartment Model: The WesleyanFrom $1,6382 Bedroom, 1.5 Bath, 1200 sq ftAvailable Now
FloorplansPhotos3D Tours
The Wesleyan - Image 1
The Wesleyan - Image 2
The Wesleyan - Image 3
The Wesleyan - Image 4
The Wesleyan - Image 5
The Wesleyan - Image 6
The Wesleyan - Image 7
The Wesleyan - Image 8
The Wesleyan - Image 9
The Wesleyan - Image 10
The Wesleyan - Floorplan
The Wesleyan - 3D Tour
The Wesleyan - 3D Tour
The Blair
2 Beds, 1 Bath, 932 sq ft
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft
From $1,448 Call for Availability The Blair 932 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price Range
$1,448 - $1,668
Apartment Model: The BlairFrom $1,4482 Bedroom, 1 Bath, 932 sq ftUnavailable
The Blair - Floorplan
The Taylor (Den)
2 Beds, 1 Bath, 1032 sq ft
Model Gallery
Floorplans
3D Tours
Availability Details
Price Availability Date Unit Sq Ft
$1,573 Call for Availability The Taylor (Den) 1032 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price
$1,573
Apartment Model: The Taylor (Den)$1,5732 Bedroom, 1 Bath, 1032 sq ftUnavailable
Floorplans3D Tours
The Taylor (Den) - Floorplan
The Taylor (Den) - 3D Tour
The Norview
2 Beds, 1.5 Baths, 1248 sq ft

Largest 2 BedroomThis is the largest 2 Bedroom at this Property
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft
From $1,638 Call for Availability The Norview 1248 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price Range
$1,638 - $1,728
Apartment Model: The NorviewFrom $1,6382 Bedroom, 1.5 Bath, 1248 sq ftUnavailable
The Norview - Floorplan
The Blair (2x2)
2 Beds, 2 Baths, 932 sq ft
Model Gallery
3D Tours
Availability Details
Price Availability Date Unit Sq Ft
$1,668 Call for Availability The Blair (2x2) 932 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price
$1,668
Apartment Model: The Blair (2x2)$1,6682 Bedroom, 2 Bath, 932 sq ftUnavailable
The Blair (2x2) - 3D Tour
Show Unavailable Floorplans
3 Bedrooms
The Academy
3 Beds, 1.5 Baths, 1250 sq ft
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft
$1,728 Call for Availability The Academy 1250 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price
$1,728
Apartment Model: The Academy$1,7283 Bedroom, 1.5 Bath, 1250 sq ftUnavailable
The Academy - Floorplan
The Dominion
3 Beds, 2 Baths, 1600 sq ft
Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft
From $1,923 Call for Availability The Dominion 1600 sq ft
Model Amenities and Features
Features
Air Conditioning
Balcony
Cable Ready
Ceiling Fans
Heating
Tub/Shower
Washer/Dryer Hookup
Kitchen
Dishwasher
Disposal
Eat-in Kitchen
Kitchen
Oven
Range
Refrigerator
Model Lease Information
Model Price Range
$1,923 - $1,983
Apartment Model: The DominionFrom $1,9233 Bedroom, 2 Bath, 1600 sq ftUnavailable
The Dominion - Floorplan

Price	Availability Date	Unit	Sq Ft
From $1,400	October 8, 2026	The Maury	1000 sq ft

Price	Availability Date	Unit	Sq Ft
From $1,140	Call for Availability	The MacArthur	640 sq ft

Price	Availability Date	Unit	Sq Ft
From $1,308	Call for Availability	The Chesterfield	832 sq ft

Price	Availability Date	Unit	Sq Ft
From $1,118	Call for Availability	The Ingleside	750 sq ft

Price	Availability Date	Unit	Sq Ft
From $1,240	Available Now	The Patton	816 sq ft

Price	Availability Date	Unit	Sq Ft
From $1,638	Available Now	The Wesleyan	1200 sq ft

Price	Availability Date	Unit	Sq Ft
From $1,448	Call for Availability	The Blair	932 sq ft

Price	Availability Date	Unit	Sq Ft
$1,573	Call for Availability	The Taylor (Den)	1032 sq ft

Price	Availability Date	Unit	Sq Ft
From $1,638	Call for Availability	The Norview	1248 sq ft

Price	Availability Date	Unit	Sq Ft
$1,668	Call for Availability	The Blair (2x2)	932 sq ft

Price	Availability Date	Unit	Sq Ft
$1,728	Call for Availability	The Academy	1250 sq ft

Price	Availability Date	Unit	Sq Ft
From $1,923	Call for Availability	The Dominion	1600 sq ft

Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

Schedule a Tour

Request Tour

Call us at: (757) 821-5338 to request a tour.

3D Tours

2BR, 1BA - 1100 SF

Fitness Center

2BR, 1.5BA - 1,200SF - The Wesleyan

The Taylor - 2x1 with Den

The Blair - 2x2

The Wesleyan - 2x1.5

Property Information

431 Units
2 Stories
Built in 1963

Lease Terms

6, 12 mo
Short Term Lease Options

Ask About Our Lease Terms

Fees and Policies

The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.

Required Fees

One-Time Basics

Due at Application: Application Fee Per ApplicantiCharged per applicant.$50.00
Due at Move-In: Security DepositiMax of 1. Up to $600 based on credit Charged Per Unit.$400.00

Other Fees and Policies

Personal Add-Ons

Washer or Dryer Rentali$50.00/mo

Pet Fees

Cat: Pet DepositiMax of 2. Charged per Pet.$0.00; One-Time Pet FeeiMax of 2. Charged Per Pet.$350.00; Monthly Pet FeeiMax of 2. Charged Per Pet.$50.00/mo
Dog: Pet DepositiMax of 2. Charged per Pet.$0.00; One-Time Pet FeeiMax of 2. Charged Per Pet.$350.00; Monthly Pet FeeiMax of 2. Charged Per Pet.$50.00/mo

Parking Info and Fees

Surface Lot

2 Max

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Features and Amenities

Unique Amenities

24 hour emergency maintenance
Abundant closet space
Central Air Conditioning
Dishwasher available in select units
Dishwasher in select apartments
Excellent resident services & activities
Kitchen Backsplash Styles Vary
Large windows
Laundry facilities on-site
Located on the bus line
modern kitchens in select units
Off-Street Parking
Pets welcome - No weight limit
Swimming Pool & Kiddie Pool
Two spacious closets
Updated
Upgraded modern kitchens in select homes
Washer/Dryer hook-ups available in select units

On-Site Services

Maintenance On Site
Pet Care
Property Manager On Site
24 Hour Access
Laundry Facilities

Community Features

Walk Up
Clubhouse

Outdoor Features

Sundeck
Waterfront
Patio

Recreation and Fitness

Playground
Pool

Interior Features

Balcony
Tub/Shower
Heating
Ceiling Fans
Cable Ready
Washer/Dryer Hookup
Air Conditioning

Kitchen Amenities

Dishwasher
Eat In Kitchen
Oven
Range
Refrigerator
Disposal
Kitchen

Living Area Features

Walk In Closets
Den
Dining Room
Linen Closet
Carpet

Ask About Our Amenities

Getting Around

60 / 100 Moderately walkable
Most day-to-day needs are within walking distance
30 / 100 Limited public transit
Transit is available for some trips
40 / 100 Fairly bikeable
Somewhat suitable for bicycle commuting and/or recreation
90 / 100 Exceptionally car friendly
Excellent access to freeways and/or major arteries, with almost no chance of parking problems

Scores provided by

details

Getting to Know the Area

70 / 100 Restaurants
Variety of restaurants within a few minutes
40 / 100 Cafes
Some cafés within a few minutes
60 / 100 Nightlife
Several bars within a few minutes
80 / 100 Shopping
Wide variety of shops within a few minutes
50 / 100 Parks
Moderate amount of park space nearby
90 / 100 Noise Level
Virtually no sources of noise nearby

Scores provided by

Frequently Asked Questions about University Apartments

Where is University Apartments located?

University Apartments is located at 5801 Lowery Rd near the Lake Taylor area of Norfolk, VA

What is the current rent range at University Apartments?

1 Bedroom to 3 Bedroom Apartments at University Apartments currently range from $1,118 to $1,983

When is the leasing office open?

The office Hours for University Apartments are
Monday 9:00 am–5:00 pm
Tuesday 9:00 am–5:00 pm
Wednesday 9:00 am–5:00 pm
Thursday 9:00 am–5:00 pm
Friday 9:00 am–5:00 pm
Saturday 10:00 am–2:00 pm
Sunday Closed

Are pets allowed?

Call us today to find out our pet policy and if we allow pets

Are there any rent specials?

The current rent special at University Apartments is: Monthly Savings*~~$50 OFF monthly rent on select 2-bedroom homes* *Restrictions apply. Expires 8/31/26. Contact leasing office for details..

Lifestyle Ratings

Affordability Nice Value3.2
The University Apartments Apartments are 33.37% cheaper than the average apartment in the Lake Taylor area, and 31.17% cheaper than the average apartment city-wide.
Rent Comparison to the Lake Taylor Neighborhood
Floorplan Lowest Price Here Neighborhood Avg Rent Nbhd Avg Rent Cost Difference %
1 Bedroom $1,118 $1,760 -$642 -36.5%
2 Bedroom $1,240 $2,002 -$762 -38.1%
3 Bedroom $1,728 $2,318 -$590 -25.5%
Rent Comparison to the city of Norfolk
Floorplan Lowest Price Here City Average Rent Cost Difference %
1 Bedroom $1,118 $1,685 -$567 -33.6%
2 Bedroom $1,240 $1,918 -$678 -35.3%
3 Bedroom $1,728 $2,291 -$563 -24.6%
Methodology: On 08/13/2026, ApartmentHomeLiving.com compared current rents by floorplan to 135 other apartment communities in the immediate area around University Apartments (Lake Taylor), and 1715 other apartment communities in Norfolk using today’s up-to-date pricing using the sum/count averaging formula. This data will be updated in real-time as prices fluctuate.
Rent Pricing Data as of 08/13/2026
Outdoors 3.0
The Outdoors rating shows the apartment listings on ApartmentHomeLiving.com with the top amenities and features for renters who love the outdoor lifestyle.
Rating Factors
This 3.0-star Outdoors rating is based on the following features:
- Waterfront Community
- Balconies
- Patios
- Sundeck(s)
- Swimming Pool(s)

Floorplan	Lowest Price Here	Neighborhood Avg Rent	Nbhd Avg Rent	Cost Difference	%
1 Bedroom	$1,118	$1,760	-$642	-36.5%
2 Bedroom	$1,240	$2,002	-$762	-38.1%
3 Bedroom	$1,728	$2,318	-$590	-25.5%

Floorplan	Lowest Price Here	City Average Rent	Cost Difference	%
1 Bedroom	$1,118	$1,685	-$567	-33.6%
2 Bedroom	$1,240	$1,918	-$678	-35.3%
3 Bedroom	$1,728	$2,291	-$563	-24.6%

Learn more about Lifestyle Search

Renters Reviews and Ratings

2.5

13 Renters Reviews

Sort by

Showing 1-12 of 13 Reviews

Roach Motel

June 30, 2024 - Review from Apartments.com

If you like living with roaches, palmetto bugs, etc then this is the place for you. Exterminating only forces the bugs back into their hiding places, they return after about a week. This was never home, maintenance workers hang out behind the apartments on their phones instead of cleaning and making this a better to live. Roach motel, don’t believe the hype, the pictures only show the nice parts, and they have the nerve to charge a pest control fee and they are not controlled. I wonder does the ...

office have roaches, maybe I can drop off a few.

Property Manager Responded

July 3, 2024

Thank you for bringing this to our attention. We're sorry to hear about your experience and the issues you've encountered with pests. This is certainly not the standard we strive for at University Apartments. Please contact our leasing office so we can discuss this matter further and work towards resolving these issues. Best regards, University Apartments Management Team 757-461-5504

Horrible living situation

March 4, 2024 - Review from Apartments.com

Bugs bugs bugs big bugs little bugs poorly apartment maintenance can hear pipes Is creaking every time I turn my water on move in was horrible I definitely recommend you choose somewhere else to live this isn't it doesn't even deserve one star

Property Manager Responded

March 11, 2024

I'm sorry to hear about your experience. Please consider reaching out directly to the leasing office at 757-461-5504 to address your concerns. They can assist in resolving maintenance issues and ensuring your living environment meets your expectations. Thank you for bringing this to our attention. - University Apartments Management Team

Wanted to apply but couldn't.

May 17, 2021 - Review from Apartments.com

After seeing availability on Apartments.com, actually calling the place to confirm availability, I scheduled a 12:00PM appointment to see a unit (Blair to be specific) on 5/17. On the day of visiting, we were told the only unit they had was being 'refurbished' and that they didn't have any available units. They still had a unit to look at, but after inspecting the apartment, while nice, was NOT the same original floorplan as the website. The person at the office said that the apartment had been ...

'renovated' and a second half bath was added, and that the price went up with it. They explained they had a call center rather than an actual representative to set this appointment up. So to keep a tally -The website availability was wrong. -The CALL CENTER telling me there was availibility was wrong -The floorplan layout was wrong -The Pricepoint was wrong (compared to both this website and the listed prices listed IN THE OFFICE. Now, overall, the apartment within IS NICE. I like the location and everything. But this runaround is not appreciated. I notice the property manager often responds to the reviews here, and I'd like to state I'm still INTERESTED in renting here, but this was NOT a great first impression of the office side of the equation.

Property Manager Responded

May 25, 2021

Thank you for bringing your inquiry and tour experience to our attention. We are very glad to know you liked the apartment you saw and are interested in being a part of our community, but we are sorry we did not have available the floor plan you most wanted to tour. There are days when availability fluctuates rapidly, so it states on the listing that the information is subject to change. It is understandable that this situation you encountered would be disappointing, but we abide by fair housing laws and sometimes this results in a leased home and unavailability of a selected style. We would love to assist you in finding an alternative to suit your needs, so please call our office at (757) 461-5504 whenever you are interested in an availability update. We are eager to speak with you and turn around your impression of our wonderful community. Thank you again. -Claudia / Community Manager

Great Place to be

March 8, 2021 - Review from Apartments.com

It is quite, peaceful here. Everyone is nice and helpful. Glad I was able to find University apts. 6 years and counting

Property Manager Responded

March 16, 2021

Hello,Thank you for taking your time to leave us a review and for your rating. We are glad that you enjoy living here and we are grateful that you have resided with us the last 6 years. Thank you again for your review. Please don't hesitate to contact our office for anything.

Phenomenal living

February 27, 2021 - Review from Apartments.com

My family and I moved here in 2009. Our experience has been above and beyond expectations. The Staff (Office and Mainteance) are very caring, respectful and efficient. The location is superb and convenient. The location is very sufficient for seasoned folks and families, pet friendly, on bus line, shopping centers and hospitals just to name a few where everything is within your reach.

Property Manager Responded

March 8, 2021

Hello, Thank you for taking your time to leave us a review and for your rating. Thank you for residing with us since 2009. We are glad that you are enjoying living here. We think our community is in a great location but it is nice to know that our residents think so as well. Thank you again for your review. Please don't hesitate to contact our office for anything.

Abysmal service

December 14, 2020 - Review from Apartments.com

I was so excited about coming to look at an apartment, as they seemed so together. I called and made an appointment for 10am. I started calling at 9:50am, but nobody picked up, despite there being someone in the office. At 10:14 I went to the door and there was a sign saying just to call and wait in your car, so I called again. I called the 844 number and selected that id not called before, just go get a person and told them what was going on. At 10:34 I went to the door again and knocked and the ...

lady signaled to the phone and I waved mine at her, saying that I've been calling. I stood there for about 10 minutes in the rain, then when she answered the door, I explained that my brother and I had an appointment at 10 and have been calling since 9:50. She was unnecessarily rude and said, "Okay well, I'm the only one here today and I'm only one person, obviously we're busy." There was nobody in the lobby or anyone around. "And I don't even have you down. I have no appointments for 10 o'clock." My face fell into a disgusted expression and I just said, "wow." She then tried to ask me what kind of home I was looking for, but after an encounter like that, why would I want to rent there? So I said, "No," and walked away. That was an absolutely ridiculous experience.

Property Manager Responded

December 28, 2020

We appreciate your interest in University Apartments and this feedback. Your time is valuable, and we apologize that you had this experience. Even though we are operating by appointment only for now, we do not want it to affect our high standards for customer service. We will take your comments seriously and into consideration when assisting others in the future. If you are willing to grant us another opportunity to show you our beautiful community, we would love to provide you with a professional leasing consultation and tour. We wish you the best in your home search. Thank you for your time and review. -Claudia C. / Community Manager (757) 461-5504

It was my pleasure to call it home

May 18, 2020 - Review from Apartments.com

I moved in Nov. 2015, I had some application issues but management took a chance with me. I never made a late payment in 5 years and went on to buy my own home. I did so love living there. Every possible need I had was met quickly and satisfactorily. The office manager never tired of my feedback and her office staff was always pleasant, engaging and knowledgeable. Any issues I had were met immediately. They even helped me with moving out. Caring, compassion, diligence and support are words ...

that come to mind with the team here. It truly was my pleasure to live in a community that made me feel safe, secure and valued. Shame on you people who rated so poorly because you know its just not true. Remember you reap what you sew. You get out of it what you put into it. Hands down University Apartments is a great place to live.

Property Manager Responded

May 20, 2020

We appreciate your five-year residency at University Apartments and providing detailed feedback on your experience. We are glad that you felt you received that caring and prompt service that we aim to provide. Thank you for the wonderful review of our community!

Heaven of Cockroaches

May 8, 2020 - Review from Apartments.com

There are hundreds of cockroaches in the apartment. The place is completely infested. Cockroaches coming out from ventilation outlets. The worst place.

Property Manager Responded

May 13, 2020

Thank you for your University residency and review. The satisfaction of our residents and visitors is our top priority. We conduct regular extermination and will gladly retreat when necessary if it is brought to our attention. Please call our office directly at (757) 461-5504 so that we can verify where there is an issue and ensure it is properly prioritized as a service need. We are here to help and hope to hear from you soon. Thank you again. -Claudia C. / Community Manager

Less than Satisfactory

November 20, 2019 - Review from Apartments.com

First, the apartment I was shown was not rented to me. Secondly, plumbing is horrible. I have had water coming from my ceiling, water underneath my carpet, also mysterious pol of water in my bathroom. (Mind you, poor plumbing brings bugs, which I am scared of.) Third, ac went out.. notified maintenance to get it fixed, they didnt. I am single and living along having to pay a $200 dominion eergy bill each month from May-September. (just got my october bill after they FINALLY fixed it and it ...

was only $45) Met with property manager and was not compensated. Of course I was not let out of my lease either. Do not recommend, straight ghetto. Only positives are the ladies in rental office are nice and no noise complaints.

Property Manager Responded

November 21, 2019

We are sorry to hear that you are disappointed in the problems that arose in your home. According to our records, we did make repairs in a timely manner and to date, nothing is outstanding. It sounds like you now agree it is in working order, but please let us know if that is incorrect and we will make repairs immediately. Regarding the high power bill, we did offer you a credit for any overage possibly caused by the air conditioner. We determined the credit based on prior usage, but also taking into account the extreme heat during the time period covered by your bill. If you would like to discuss this matter further, please contact our office at (757) 461-5504. We are happy to help.

Depends on apartment

August 18, 2017 - Review from Apartments.com

We ended up living below HORRIBLE neighbors. The ceilings squeaked like crazy whenever they walked (and stomped). They replaced the ceilings and added more support after our first complaint, but the issue still occured. It got to the point where we couldn't live a normal life because of the noises. The apartment itself isnt bad at all. Just depends who you get as neighbors and if the ceilings are supportive. Managment wasn't helpful at all when I kept complaining about the issue. I talked to the ...

owners of the property and they we're helpful in finding a solution! The parking sucks if youre in the first set of buildings by the office. There are NOT enough visitor parking. The pool is somewhat far if you live on the other end of buildings (we have to drive there). We have only seen 5 cockroaches since living there and we've been there for 10 months. Maintence will come spray your apartment when you call about the "water bugs" which is really nice. Overall, the apartments arent horrible depending which one you get. I reccomend getting a second floor if possible!

WARNING, ROACH INFESTED!!!!!!

July 8, 2017 - Review from Apartments.com

IF YOU LIKE LIVING AMUNGST BUGS AND ROACHES DAILY, THEN MOVE HERE. IVE CALLED THE OFFICE MULTIPLE TIMES ABOUT THE BUG PROBLEM AND THEY DONT SEEM TO CARE. I DONT EVEN THINK THAT THESE PEOPLE WHO WORK HERE WOULD WANT TO LIVE HERE. IF YOU LOVE A DAILY BATTLE WITH ONE INCH COCROACHES THEN THIS IS THE PLACE FOR YOU.

Property Manager Responded

July 31, 2017

Thank you for your review of our community. We care very much about our residents and sincerely wish to help resolve any outstanding problems. If you have an issue that has not been addressed you can call and ask to speak with the Manager at (757) 461-5504 and I would be happy to assist you.

It's alright

September 16, 2015 - Review from Apartments.com

When I first moved in it was very nice but the walls are way too thin When the neighbors would smoke you can smell it through the walls , when they argue you can hear them I mean you can hear and smell everything that goes on, on each side

Nearby Schools

Lake Taylor School

Norfolk City Public Schools

1380 Kempsville Road

Public School - Grades K-8 (664 Students)

In Attendance Zone1 minute drive / 0.5 miles away

School data provided by GreatSchools.

Points of Interest

Time and distance from University Apartments.

Big Box and Retail

Aldi

1050 N Military Hwy

1 minute drive / 0.12 miles away

Walgreens

1169 N Military Hwy

1 minute drive / 0.16 miles away

Target

1245 N Military Hwy

1 minute drive / 0.42 miles away

Groceries

Bravo

1140 N Military Hwy

1 minute drive / 0.1 miles away

Aldi

1050 N Military Hwy

1 minute drive / 0.12 miles away

Food Lion

3530 Tidewater Dr

6 minute drive / 3.26 miles away

University Apartments has 5 shopping centers within 0.5 miles.

Rental Price Ranges in the Area

Bedroom	Average Rent	Cheapest Rent	Highest Rent
Norfolk Studio Apartments	$1,606	$700	$2,298
Norfolk 1 Bedroom Apartments	$1,685	$715	$7,630
Norfolk 2 Bedroom Apartments	$1,918	$851	$4,621
Norfolk 3 Bedroom Apartments	$2,291	$667	$8,824
Norfolk 4 Bedroom Apartments	$2,560	$1,453	$6,037
Norfolk 5 Bedroom Apartments	$2,727	$2,727	$2,727

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