You don't get luxury here, so why pay for it?
February 18, 2023 - Review from Apartments.com
As is typical of these "luxury" apartment complexes that spring up in record time, it's easy to add a few seemingly nice amenities and then call yourself luxury, but there isn't really anything luxury about it.
- Amenities: You pay $50 per month for amenities that don't work. The pool, when open, is filthy with hair. The ping pong paddles and balls are broken. The coffee machine is broken most of the time or unfilled. The gym is nice, but many of the treadmills are literally unplugged or ...
broken.
- Apartments: The apartments are built in a slipshod way: random holes for wiring, crappy plastic flooring, and thin windows. Paint is single coat and you can see underlying framing.
- Staff: friendly, but unhelpful. It’s usually a game of pass-the-ball, as you’re given name card after name card until you get frustrated and give up. The typical response from senior staff: “We’re sorry to hear that, and thanks for bringing it to our attention.” — then nothing gets done. The typical response from support staff / concierge: “I don’t know. And there’s nothing I can do right now.”
- Dorm Life: Yes, the neighboring university (Kean) students gets discounts here. Many of the hallways smell like a dorm. You get the idea.
- Parking: I’ve separated this from amenities because you pay $75+ per car, in addition to an amenity fee. There’s many spots, but they’re small and your doors get hit regularly. Also, commuter Kean students mentioned above park their cars in the garage, so they create a massive traffic jam at 5 as they head home.
Luxury means quality, not just visual appeal. What I’ve found is Vermella is all about surface-level visuals to sell you on an apartment, and nothing more. You won’t get luxury here, so why pay for it?
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