Verra North Apartments

communicate well and I am now concerned that they took my money.

two weeks from your expected move in date.

the additions were made with no update or explanation provided to tenants. I would also submit maintenance repair orders with someone in the leasing office and a week or more would go by with no response. When I would follow up with the office, I would be informed that no one ever actually entered the order into the system. This happened with literally EVERY SINGLE repair request that I placed with the new team. The worst being right before the start of hurricane season a crack formed in my ceiling. I reported it to the office with concerns that the upcoming rains would cause leaks. Someone came to my apartment took a photo and said that the contractors would come out to fix. No one ever showed. A month later, still with no repairs, just as I predicted a leak sprung from the ceiling. Once again I reported it to the office and was given the same response. Someone came into my home took photos and said that contractors would come out to do repairs. Three months passed with no show of these “contractors”. During that time more cracks formed, leaks sprung, mold sprouted, and the ceiling fan loosened out of the ceiling and was dangling by wires. I contracted a fungal infection and the skin on my face neck and arm broke out in dry flaky dark patches. I also spent the last 4 months of residency sleeping on an air mattress in the living room due to the conditions of the bedroom. I also requested to have the window located by my front door repaired as the lock on it did not work and some one opened the window from the outside, reached in, and unlocked my front door. NEVER received a response in repairs for that either. The leasing office refused to give me contact info for management above them. After researching and reaching out via email and dozens of phone calls to corporate no one ever responded nor returned my calls. If you want to have residency that is actually livable, responsive, and worth paying to come home to; I suggest you stay far away from this property

staff. :-(