Villages at West Laurel Apartments

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5541 Olde West Ct, Richmond, VA 23228
(804) 709-3923
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Villages at West Laurel

5541 Olde West Ct
Richmond, VA 23228
(804) 709-3923
Villages at West Laurel in Richmond, VA - Building Photo
  • 1–3 Bedrooms
  • $1,524 - $2,304Pricing
  • 670–1,200Square Feet

Rent Specials

SUMMER IS ALMOST OVER, BUT THE SAVINGS AREN'T! ASK ABOUT OUR 1 MONTH FREE SPECIAL!!!

Ask Us About Our Specials

About Villages at West Laurel

Villages at West Laurel apartment homes offer one, two, and three bedroom homes for rent in Richmond, VA. Villages at West Laurel is conveniently nestled in Western Henrico less than 5 minutes from I-64, I-295 and I-95. We are located in the Henrico County School District and are walking distance to Hermitage High School. Our updated homes feature Whirlpool appliances, large closets, a private patio or balcony, and include washers and dryers. Select homes feature upgraded kitchens, wood burning fireplaces, and extra storage space. You’ll enjoy our two swimming pools, 24-hour fitness center, multiple playgrounds, tennis courts, and car wash station. We are available for virtual tours and online leasing! Our community is now open for in-person tours! We still offer the option of a virtual tour or a self-guided tour. Please feel free to contact us with questions on any of these options.

Villages at West Laurel is located in the 23228 Zip code of Richmond, VA. This community is professionally managed by Pegasus Residential, LLC

Unique Features and Amenities

  • Car Care Facility
  • Credit Card Payments
  • E-Payments
  • Online Maintenance Portal
  • Online Payment System
  • Online Rent Payment
  • Online Resident Services
  • On-SIte Office
  • Outdoor Grilling Station
  • Package Acceptance
  • Pet Friendly
  • Renter`s Insurance Program
  • RentPlus
  • Resident Social Events
  • Sports court (outside)

See All Amenities

Property Contact Info

Floorplan Pricing and Availability

Villages at West Laurel offers 1 to 3 Bedroom apartments starting from $1,524 and having 670–1,200 sq ft. Here is the current pricing and availability:

  • 1 Bedroom

    One Bedroom Townhome

    $1,632

    1 Bed, 1 Bath, 740 sq ft
    Available Sep 16
    Largest 1 BedroomThis is the largest 1 Bedroom at this Property

    Availability Details

    PriceAvailability DateUnitSq Ft
    $1,632 September 16, 20255606C740

    Unit 5606C Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • Amenity Center
    • Faux Wood Floors
    • Townhouse
    • Windows

    Unit 5606C Rent and Fees

    Unit Price

    • $1,632

    Deposit

    • $100 deposit

    Model Rent and Fees

    Price

    • $1,632

    1 Bedroom

    1 Bed, 1 Bath, 670 sq ft
     

    Availability Details

    PriceAvailability DateUnitSq FtDeposit
    From $1,310Unavailable1 Bedroom670 sq ft$100

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Model Rent and Fees

    Model Price Range

    • $1,310 - $1,405

    Deposit

    • $100 deposit

    One Bedroom Deluxe

    1 Bed, 1 Bath, 700 sq ft
     

    Availability Details

    PriceAvailability DateUnitSq FtDeposit
    From $1,320UnavailableOne Bedroom Deluxe700 sq ft$100

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Model Rent and Fees

    Model Price Range

    • $1,320 - $1,505

    Deposit

    • $100 deposit
    Show Unavailable Floorplans
  • 2 Bedrooms

    Two Bedroom Deluxe

    From $1,524

    2 Beds, 2 Baths, 975 sq ft
    Available Now
    Cheapest 2 BedroomThis is the cheapest 2 Bedroom at this Property

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,524Available Now5703H975
    $2,037Available Now5711D975

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Model Rent and Fees

    Model Price Range

    • $1,524 - $2,107

    Current Available Pricing

    • $1,524 - $2,037

    Deposit

    • $100 deposit

    Unit 5703H Amenities and Features

    Features

    • Fireplace
    • High Speed Internet Access

    Unique Features

    • Amenity Center
    • Faux Wood Floors
    • Windows

    Unit 5703H Rent and Fees

    Unit Price

    • $1,524

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $1,524 - $2,107

    Unit 5711D Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • Amenity Center
    • Black appliances
    • Grey 2-tone paint
    • Partial Renovation
    • Vinyl Flooring Throughout
    • Windows

    Unit 5711D Rent and Fees

    Unit Price

    • $2,037

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $1,524 - $2,107

    2 Bedroom

    From $1,589

    2 Beds, 1 Bath, 950 sq ft
    Available Now

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,589Available Now5512I950
    $1,645Available Now5531E950

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Model Rent and Fees

    Model Price Range

    • $1,589 - $2,101

    Current Available Pricing

    • $1,589 - $1,645

    Deposit

    • $100 deposit

    Unit 5512I Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • 3rd Floor
    • Amenity Center
    • Black appliances
    • Faux Wood Floors
    • Grey 2-tone paint
    • Partial Renovation

    Unit 5512I Rent and Fees

    Unit Price

    • $1,589

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $1,589 - $2,101

    Unit 5531E Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • Amenity Center
    • Black appliances
    • Faux Wood Floors
    • FR 2020
    • Granite
    • Satin Nickel Finishes
    • White Shaker Cabinets
    • Windows

    Unit 5531E Rent and Fees

    Unit Price

    • $1,645

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $1,589 - $2,101

    Two Bedroom Grande

    From $1,675

    2 Beds, 2 Baths, 975 sq ft
    Available Now

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,675Available Now5701E975
    $1,980Available Now5701H975

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Model Rent and Fees

    Model Price Range

    • $1,675 - $2,088

    Current Available Pricing

    • $1,675 - $1,980

    Deposit

    • $100 deposit

    Unit 5701E Amenities and Features

    Features

    • Fireplace
    • High Speed Internet Access

    Unique Features

    • Amenity Center
    • Black appliances
    • Faux Wood Floors
    • FR 2022
    • Granite
    • Satin Nickel Finishes
    • White Shaker Cabinets
    • Windows

    Unit 5701E Rent and Fees

    Unit Price

    • $1,675

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $1,675 - $2,088

    Unit 5701H Amenities and Features

    Features

    • Fireplace
    • High Speed Internet Access

    Unique Features

    • Amenity Center
    • Black appliances
    • Faux Wood Floors
    • Windows

    Unit 5701H Rent and Fees

    Unit Price

    • $1,980

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $1,675 - $2,088

    Two Bedroom Townhome

    From $1,971

    2 Beds, 1.5 Baths, 1000 sq ft
    Available Sep 24

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $2,215 September 24, 20255610B1000
    $1,971 October 23, 20255612G1000

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Model Rent and Fees

    Model Price Range

    • $1,971 - $2,215

    Deposit

    • $100 deposit

    Unit 5610B Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • Amenity Center
    • Black appliances
    • Faux Wood Floors
    • Grey 2-tone paint
    • Partial Renovation
    • Townhouse
    • Windows

    Unit 5610B Rent and Fees

    Unit Price

    • $2,215

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $1,971 - $2,215

    Unit 5612G Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • Amenity Center
    • Faux Wood Floors
    • Townhouse
    • Windows

    Unit 5612G Rent and Fees

    Unit Price

    • $1,971

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $1,971 - $2,215

    Two Bedroom One Bath House

    2 Beds, 1 Bath, 1100 sq ft
     
    Largest 2 BedroomThis is the largest 2 Bedroom at this Property

    Availability Details

    PriceAvailability DateUnitSq FtDeposit
    $1,785UnavailableTwo Bedroom One Bath House1100 sq ft$200

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Model Rent and Fees

    Model Price

    • $1,785

    Deposit

    • $200 deposit
    Show Unavailable Floorplans
  • 3 Bedrooms

    Three Bedroom Townhome

    From $2,227

    3 Beds, 1.5 Baths, 1200 sq ft
    Available Sep 11

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $2,304 September 11, 20255601-C1200
    $2,227 September 11, 20255601-H1200

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Model Rent and Fees

    Model Price Range

    • $2,119 - $2,304

    Current Available Pricing

    • $2,227 - $2,304

    Deposit

    • $100 deposit

    Unit 5601-C Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • Amenity Center
    • Black appliances
    • Faux Wood Floors
    • Grey 2-tone paint
    • Partial Renovation
    • Townhouse
    • Windows

    Unit 5601-C Rent and Fees

    Unit Price

    • $2,304

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $2,119 - $2,304

    Unit 5601-H Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • Amenity Center
    • Black appliances
    • Ceiling Fan Bedroom
    • End Unit
    • Faux Wood Floors
    • Townhouse
    • Windows

    Unit 5601-H Rent and Fees

    Unit Price

    • $2,227

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $2,119 - $2,304

    3 Bedroom

    From $1,864

    3 Beds, 1.5 Baths, 1100 sq ft
    Available Sep 18

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,895 September 18, 20255514I1100
    $1,940 September 18, 20255524J1100
    $2,138 September 18, 20255524L1100

    Model Amenities and Features

    Features

    • High Speed Internet Access

    Model Rent and Fees

    Model Price Range

    • $1,782 - $2,138

    Current Available Pricing

    • $1,895 - $2,138

    Deposit

    • $100 deposit

    Unit 5514I Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • 3rd Floor
    • Amenity Center

    Unit 5514I Rent and Fees

    Unit Price

    • $1,895

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $1,782 - $2,138

    Unit 5524J Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • 3rd Floor
    • Amenity Center
    • Faux Wood Floors
    • Windows

    Unit 5524J Rent and Fees

    Unit Price

    • $1,940

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $1,782 - $2,138

    Unit 5524L Amenities and Features

    Features

    • High Speed Internet Access

    Unique Features

    • 3rd Floor
    • Amenity Center
    • Black appliances
    • Faux Wood Floors
    • FR 2021
    • Granite
    • Satin Nickel Finishes
    • White Shaker Cabinets
    • Windows

    Unit 5524L Rent and Fees

    Unit Price

    • $2,138

    Deposit

    • $100 deposit

    Model Rent and Fees

    Model Price Range

    • $1,782 - $2,138
Price shown is base rent and may not include non-optional fees and utilities. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

Schedule a Tour

Schedule a Tour
Call us at: (804) 709-3923 to schedule a tour.

Property Information

Lease Terms

  • 6 - 13 mo
  • Short Term Lease Options

Fees and Policies

The fees below are based on community-supplied data and may exclude additional fees and utilities.

Required Fees

One-Time Move-In Fees

Administrative Fee$200
Application Fee Per Applicant$60

Pet Policy and Fees

Dogs

  • 2 Pet Limit
  • $25 Monthly Pet Rent
  • $300 Fee
  • 100 Lb Weight Limit
Restrictions:

Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $300 for the 1st pet and $150 for the 2nd pet is due upon move in or when getting a pet. There is a monthly pet rent of $25. These requirements do not...

Others

  • Fees Not Specified
Restrictions:

Cats

  • 2 Pet Limit
  • $25 Monthly Pet Rent
  • $300 Fee
  • 100 Lb Weight Limit
Restrictions:

Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $300 for the 1st pet and $150 for the 2nd pet is due upon move in or when getting a pet. There is a monthly pet rent of $25. These requirements do not...

Parking Info and Fees

Surface LotiParking is first come first serve; must have car up to date on inspection and registration.
  • 1 Max
  • Storage

    Storage Unit

      Matterport 3D Tours

      Features and Amenities

      On-Site Services

      • Car Wash Area
      • Maintenance On Site
      • Package Service
      • Property Manager On Site
      • Pet Play Area
      • Recycling
      • Online Services
      • 24 Hour Access

      Community Features

      • Walk Up

      Outdoor Features

      • Grill
      • Sundeck
      • Picnic Area
      • Patio

      Recreation and Fitness

      • Fitness Center
      • Tennis Court
      • Playground
      • Pool

      Interior Features

      • Balcony
      • Storage Space
      • Ceiling Fans
      • Fireplace
      • High Speed Internet Access
      • Cable Ready
      • Washer/Dryer
      • Air Conditioning
      • Wheelchair Accessible

      Kitchen Amenities

      • Refrigerator
      • Dishwasher
      • Disposal
      • Kitchen

      Living Area Features

      • Walk In Closets
      • Window Coverings
      • Office

      Pet Policy - Other

      • Other Pets Allowed
      • Please Ask Us About Other Permitted Pets!
      Google Map

      Map

      5541 Olde West Ct, Richmond, VA 23228

      Hours and Contact Info

      Call Us - Open Now!
      Currently Closed
      By Appointment
      Monday9:00 am–6:00 pm
      Tuesday9:00 am–6:00 pm
      Wednesday9:00 am–6:00 pm
      Thursday9:00 am–6:00 pm
      Friday9:00 am–6:00 pm
      Saturday10:00 am–5:00 pm
      SundayClosed

      Getting Around

      Walk Score®

      40 / 100

      Car-Dependent

      Most errands require a car

      Bike Score®

      30 / 100

      Somewhat Bikeable

      Minimal bike infrastructure

      Frequently Asked Questions about Villages at West Laurel

      Where is Villages at West Laurel located?

      Villages at West Laurel is located at 5541 Olde West Ct, Richmond, VA

      What is the current rent range at Villages at West Laurel?

      1 Bedroom to 3 Bedroom Apartments at Villages at West Laurel currently range from $1,524 to $2,304

      When is the leasing office open?

      • The office Hours for Villages at West Laurel are
      • Monday 9:00 am–6:00 pm
      • Tuesday 9:00 am–6:00 pm
      • Wednesday 9:00 am–6:00 pm
      • Thursday 9:00 am–6:00 pm
      • Friday 9:00 am–6:00 pm
      • Saturday 10:00 am–5:00 pm
      • Sunday Closed

      Are pets allowed?

      Call us today to find out our pet policy and if we allow pets

      Are there any rent specials?

      The current rent special at Villages at West Laurel is: SUMMER IS ALMOST OVER, BUT THE SAVINGS AREN'T! ASK ABOUT OUR 1 MONTH FREE SPECIAL!!!.

      Lifestyle Ratings

      • Active Lifestyle 3.2

        From fitness centers to pools to putting greens, Active Lifestyle apartments feature local listings with the most amenities that support an always active lifestyle.

        Rating Factors

        This 3.2-star Active Lifestyle rating is based on the following features:

        • Tennis Courts
        • Swimming Pool(s)
        • Fitness Center
        • Pet Play Area
        • Picnic Area
        • Playground(s)
        • Storage Spaces
        • Patios
      Learn more about Lifestyle Search

      Renters Reviews and Ratings

      3.5
      19 Renters Reviews
      ⓘ How is this Rating Determined?The property ratings on ApartmentHomeLiving.com are created using a 5-star scale that includes average renter review scores combined with building ratings to determine an overall blended property score.

      Building ratings are based on a community’s features, including the building design, construction, exterior spaces, and amenities. To learn more about the CoStar Building Rating System, refer to our official guidelines here.
      • WARNING!DONT MOVE IF YOU DRIVE!!

        November 21, 2024
        I have been a resident 14yrs here and have seen a lot of changes. Most notably the parking is horrendous. The solution park at the gym or rental office and walk the large community. Other solution is they will tow! Tow for being parked to the side, towed for parking in 2 spaces due to others parking being askew. They use shank towing on belt blvd!! Over 25 mins away and 200.00 fee. Never has the rental agents been helpful. I lived almost 2 yrs with a gnat infestation. They only offered pest ...
        control which doesn't work on gnats. After threatening to call the county they checked my downstairs neighbor and found deplorable conditions. So bad hazmat suits and dump trucks were needed. So bad the unit went vacant over a year when they usually flip them in 2 days. They don't help at all here. My heat would not turn off automatically or get to set temp. For months they placated me asking me if my door was open or thermostat set properly. Did I mention I lived here 14 yrs. Why would I all a sudden not know how to work a thermostat. After another threat to the county it was fixed. My electric is 65.00. When my heat wasn't working right my bill was over 300 for months. It took so long to get resolved. DO NOT MOVE HERE!!! Be warned they are glorified cashiers who can only show units and take money. DO Not do it! Also my rent increased 600 over the last 4 yrs. It is normal to get a 150-200 increase ay renewal to keep you at market rates. The TRASH! OMG!. They are not solution orientated at all! It overflows badly and they say use another dumpster. Oh and we pay for trash pick up yet it only comes maybe 2 times a week. The neighborhood looks good but when you looks closer you can see where they cut corners. DO NOT GET STUCK MOVING HERE
        • Property Manager Responded

          November 27, 2024
          We sincerely appreciate your loyalty to our community for all these years. We understand that you were upset that your daughter's car was towed for being double parked, however our community can't accommodate vehicles taking up more than one space and therefore we partner with a towing service to monitor this for us. Our records show the other issues mentioned have been resolved, however if you need further assistance, please reach out to our office directly.
        Read More
        Review from Apartments.com
      • DO NOT MOVE HERE

        December 13, 2023
        I have been here for two weeks and I have seen over 50 roaches when contacted the staff it I asked to move bc I did not bring these into this apartment and don’t want them to get in my stuff also with a two year old in the house. Pest control came and nothing has changed. They will leave you in the mess that they already had going on and you will have to fen for yourself. Also the sink was messed up when I moved it and they took over a week to come and fix it couldn’t cook bc I couldn’t wash any ...
        dishes.
        • Property Manager Responded

          December 19, 2023
          Our records show that your home was served and a follow-up inspection was performed with no issues noted, however we also show that a transfer was offered to you and you are in the process of moving to another home within the community. If you still have pending issues, we'd love to connect in order to work towards a resolution. Please reach out to our office at your convenience.
        Read More
        Review from Apartments.com
      • Do not move here

        April 19, 2022
        The office staff is unhelpful and hard to reach via phone. The community is dirty and has no upkeep. The hallways are never cleaned. The appliances and apartments are old and need major upgrades, especially the bathrooms. The bathrooms do not have proper venting which creates a lot moisture and could leave to mold. The carpet needs to pulled up. Maintenance requests take over 24 hrs. and most of the time is just a quick fix. For the price you can find something better.
        Review from Apartments.com
      • As someone that lives here now

        October 13, 2021
        30 and counting without a working AC system. It's cooler now and bearable but broke during summer. They won't give an estimate as to when it will be fixed. Management changed hands last year and it has been problem after problem. The maintenance guys are good people and do what they can, but even they voice how frustrating it can be.
        • Property Manager Responded

          October 22, 2021
          Thank you for taking the time to leave your honest feedback. Our records show that your AC unit was replaced on the 19th. Please feel free to reach out directly to our office if you are still experiencing any issues.
        Review from Apartments.com
      • Noise!

        June 22, 2020
        I have lived here for almost 2 years come August. The first year was fine; however, recently my next door neighbors play their music extremely loud, at least 3-4 times a week at night. It is so loud, my walls vibrate. Note, the walls are not thin, they just have their music THAT loud. I have notified the leasing office via phone and email approximately 10 times, maybe more. Every time they said they have spoken to the tenants and taken necessary steps, but NOTHING has changed. All they do is send ...
        mass emails to the entire community and say “please be mindful of your neighbors when playing music in your apartment and parking lot.” If you are looking for a peaceful place to live, I do not suggest you move here.
        Read More
        Review from Apartments.com
      • Do Not Move Here.

        January 10, 2018
        The majority of the office staff isn’t very helpful no matter how simple the task. The maintenance staff is incompetent at best. They take forever to even come look at a maintenance issue much less fix it. Their tow policy is backwards. The only thing I like about living here is the location. I can’t wait until my lease is up.
        Review from Apartments.com
      • Nickel and dime villages

        December 6, 2017
        I lived in these apartments for a couple of years and the lease cost went up significantly every year. I had continual issues with insects (spiders & stink bugs primarily) and the apt was drafty. You could see gaps in the windows and doors but they claim they replace things. When I moved out they charged me for small dents on appliances, that were already there, like they were brand new but are at least 10 years old. They also charged for light bulbs that were never even there when I moved ...
        in. They appear friendly but will try to find ways to empty your pocket with a smile on their face.
        • Property Manager Responded

          January 3, 2018
          We are happy you have chosen us to be your home for the last couple of years! However, we apologize if you feel our rent is too high. We would love to have an opportunity to sit down with you and explain your bill in detail-this way you fully understand everything you are paying for and realize living here provides you with the most bang for your buck!
        Read More
        Review from Apartments.com
      • Unhappy Tenant

        November 24, 2017
        When I first moved to the Villages at West Laurel in December 2015 I was very happy. Now that I have signed my 3rd lease, I can not wait until it is over so that I can move to a place that is more concerned with my safety and the safety of the other tenants. I recently went through a situation where the heating panel in my apartment pretty much exploded and when I explained and showed the office staff proof of what occurred, they blew me off and only explained what normal procedures are usually ...
        taken. Not only was I endangered, but I had to sleep in the cold on the coldest weekend Richmond has seen this fall. The office staff and property management are the worst and I would not recommend moving here......AT ALL!! I pray that this year goes by quickly!!
        • Property Manager Responded

          December 7, 2017
          I would like to apologize for the experience you have had in our community and would like an opportunity to make things right. We at Bell work hard to provide residents with Hassle Free Living in a place they are proud to call home and would like another opportunity to do so for you. We understand how frustrating this can be to sleep in the cold. This is certainly not up to Bell's high standard of excellance. We would love to hear more about your experience so that we can work on turning your 1 star experience into a 5 star experience. Please feel free to call us or stop by the office. We look forward to hearing from you soon. -Kathy, Bell Reputation Team
        Read More
        Review from Apartments.com
      • Affordable and Convenient

        January 22, 2017
        Love that staff and all the amenities! I have been here since August and everyone I have come across has been more than helpful and gracious. I would recommend this property to anyone looking for a home that is centrally located and well managed. Did I mention they have two pools and a fitness center with plenty of cardio equipment?
        Review from Apartments.com
      • Ugh!

        September 21, 2016
        Paying way too much for what comes with the stay here. Maintenance takes too long. The walls are thin, I can hear my upstairs and side neighbors all day long. I can hear when they wake up, take a shower, use the bathroom and get ready for work. Also, THEY HAVE ROACHES! THE ROACHES ARE HUGE, BIGGEST I HAVE EVER SEEN!
        Review from Apartments.com
      • Staff is rude, bugs

        June 14, 2016
        When I first moved here I loved it, but it's also my first apartment. The maintenance team is very fast in responding to tickets I put in. Since spring there has been countless bugs in the apartment (ants, earwigs, spiders). We are not dirty and our apartment is very clean and we only eat in the dining area. We also live on the ground floor (probably the source of the bug issue). The problem I have is with the staff in the office. We were late paying our rent and we had to pay a late fee. Granted ...
        I get that we were late we have to pay extra which I did not mind at all. We receive an email on the 9th at 2:16 p.m. saying pay by the 9th to avoid court cost on the 10th. So that's exactly what we did. We dropped 2 money orders off around 4:40ish that same day. My boyfriend even asked one of the staff members was this the payment box. On the 10th a court fee was added and our money orders were not processed. I called the 11th which was Saturday to see what was going on and spoke with Crystal who said she would email the manager. Guaranteed manager would call me first thing Monday morning. Monday morning came no call. So I called and spoke with Amy. Amy tells me she didn't check the box on Thursday which was the 9th, and then continues to tell me I need to pay $170 extra (court fee) because they wont process my payments without it. I shouldnt and I WONT pay anything other than what I already paid because I did what I was supposed to do. I went to the rental office and asked Amy about the 9th day policy. She agreed that was there policy but continues to tell me she will see what she could do for me. If your policy is to pay by the 9th to avoid court fee and thats what I did what are you doing for me except abiding by YOUR policy. Like I said I get it I was late paying I paid the $70 late fee, but this extra $170 is ridiculous. I called corporate they have yet to call me back. The staff is friendly when you are contemplating moving in, but once you are in their apartments they show they don't care. She was not empathetic or she did not apologize for not doing her job by getting the money orders out the box and processing them on the 9th. I will not be renewing a lease here. Their customer service sucks. Overall the apartment is okay except the bugs. Maintenance is great. Oh and the walls are thin.
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        Review from Apartments.com
      • Current Resident 6 mos in ready to move

        March 23, 2016
        I've been in my apt for 6 months & I absolutely will NOT be renewing my lease. For 2 main issues I've put in 4 seperate maintenance tickets for a simple fix. Needed to call emergency one night, no on answered for over 2 hours. Finally they come to the apt at 1am on a week night & the only fix is to turn my ac off for the night until tomorrow. The maintenance men rarely ever complete your request the first time, no matter how simple & aren't respectful of your place. I've had mud tracked ...
        throughout the main living area, a back door that won't lock for 6 months, when fixing my toilet leave the stuff on the top in my floor, leave the AC running all day & leaving my windows open. I needed emergency maintenance on another occassion and was NEVER able to reach someone until the next business day because the office phone wasn't working & the emergency phone # is the exact same as the office, convenient! My office voicemails are never returned the same day no matter how early I leave the message. I was called 3 times to let them in for an issue within 2 mins. I advised they needed to call the other leaseholder before entering as I was out of state. Instead of calling him, they let themselves in the apt & in the bedroom he was SLEEPING in & started to spray paint the ceiling!!!!! Save yourself the HASSLE, this is NOT hassle free living!!!!
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        Review from Apartments.com

      Nearby Schools

      Dumbarton Elementary

      Henrico County Public Schools
      9000 Hungary Spring Road
      Public School - Grades PK-5 (598 Students)
      In Attendance Zone1 minute drive / 0.4 miles away
      3/10

      Brookland Middle

      Henrico County Public Schools
      9200 Lydell Drive
      Public School - Grades 6-8 (1074 Students)
      In Attendance Zone5 minute drive / 2.4 miles away
      3/10

      Hermitage High

      Henrico County Public Schools
      8301 Hungary Spring Rd
      Public School - Grades 9-12 (1717 Students)
      In Attendance Zone1 minute drive / 0.4 miles away
      2/10
      School data provided by GreatSchools.
      details
      The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.

      About GreatSchools Data on ApartmentHomeLiving.com.

      Points of Interest

      Time and distance from Villages at West Laurel.

      Arts Museums and Landmarks

      2908 W. Cary St.
      13 minute drive / 6.49 miles away
      1201 E Clay St
      18 minute drive / 8.45 miles away
      12th and Main St
      19 minute drive / 9.25 miles away

      Big Box and Retail

      Kroger
      9000 Staples Mill Rd
      1 minute drive / 0.36 miles away
      Target
      9001 Staples Mill Rd
      1 minute drive / 0.48 miles away
      Aldi
      8951 Staples Mill Rd
      1 minute drive / 0.52 miles away

      Colleges and Universities

      1651 East Parham Road
      5 minute drive / 2.49 miles away
      28 Westhampton Way
      9 minute drive / 4.57 miles away
      1500 N Lombardy St
      14 minute drive / 6.59 miles away

      Groceries

      Kroger
      9000 Staples Mill Rd
      1 minute drive / 0.36 miles away
      Aldi
      8951 Staples Mill Rd
      1 minute drive / 0.52 miles away

      Hospitals

      Henrico Doctors' Hospital
      1602 Skipwith Road
      5 minute drive / 2.67 miles away
      Bon Secours St. Mary's Hospital
      5801 Bremo Rd
      8 minute drive / 3.86 miles away
      Children's Hospital Of Richmond
      2924 Brook Road
      13 minute drive / 6.18 miles away

      Parks and Recreation

      412 S Cherry St
      16 minute drive / 7.81 miles away

      Villages at West Laurel has 1 park within 7.8 miles, including Hollywood Cemetary.

      Shopping Centers

      Staples Mill Rd
      1 minute drive / 0.23 miles away
      9117-9197 Staples Mill Rd
      1 minute drive / 0.33 miles away
      9050 Staples Mill Rd
      1 minute drive / 0.39 miles away

      Villages at West Laurel has 5 shopping centers within 0.8 miles.

      Nearby Neighborhoods

      Studio to 4 Bedroom Apartments from $835
      View Rentals
      Studio to 3 Bedroom Apartments from $835
      View Rentals
      Studio to 4 Bedroom Apartments from $1,028
      View Rentals

      Rental Price Ranges in the Area

      BedroomAverage RentCheapest RentHighest Rent
      Richmond Studio Apartments $1,531$715$6,078
      Richmond 1 Bedroom Apartments $1,682$500$10,000+
      Richmond 2 Bedroom Apartments $1,965$781$9,978
      Richmond 3 Bedroom Apartments $2,361$699$10,000+
      Richmond 4 Bedroom Apartments $1,906$599$6,199

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      Viewing: Villages at West Laurel | Desktop Version | Listing Updated: 08/25/2025 | AHLPLA