35 Photos12 Floorplans4 3D Tours
- Student Housing
- 1–3 Bedrooms
- $1,227-$1,911 Plus Fees
- 670–1,200 Square Feet
Rent Specials
Your next home awaits! Visit our Floor Plans page to pick your ideal layout and get in touch today to schedule your tour!
About Villages at West Laurel
Villages at West Laurel apartment homes offer one, two, and three bedroom homes for rent in Richmond, VA. Villages at West Laurel is conveniently nestled in Western Henrico less than 5 minutes from I-64, I-295 and I-95. We are located in the Henrico County School District and are walking distance to Hermitage High School. Our updated homes feature Whirlpool appliances, large closets, a private patio or balcony, and include washers and dryers. Select homes feature upgraded kitchens, wood burning fireplaces, and extra storage space. You’ll enjoy our two swimming pools, 24-hour fitness center, multiple playgrounds, tennis courts, and car wash station. We are available for virtual tours and online leasing! Our community is now open for in-person tours! We still offer the option of a virtual tour or a self-guided tour. Please feel free to contact us with questions on any of these options.
Villages at West Laurel is located in the 23228 Zip code of Richmond, VA. This community is professionally managed by Pegasus Residential, LLC
Unique Features and Amenities
- Car Care Facility
- Credit Card Payments
- E-Payments
- Online Maintenance Portal
- Online Payment System
- Online Rent Payment
- Online Resident Services
- On-Site Office
- Outdoor Grilling Station
- Package Acceptance
- Pet Friendly
- Renter`s Insurance Program
- RentPlus
- Resident social events
- Sports court (outside)
Property Contact Info
- Listed by:
- Agency:
- Vendor Logo:
- Website:
- View Property Website
- Call Us:
- (804) 709-3923
- Disclaimer:
Office Hours
| Monday | 9:00 am–6:00 pm |
| Tuesday | 9:00 am–6:00 pm |
| Wednesday | 9:00 am–6:00 pm |
| Thursday | 9:00 am–6:00 pm |
| Friday | 9:00 am–6:00 pm |
| Saturday | 10:00 am–5:00 pm |
| Sunday | Closed |
Floorplan Pricing and Availability
Villages at West Laurel offers 1 to 3 Bedroom apartments starting from $1,529 and having 670–1,200 sq ft. Here is the current pricing and availability:
New! Interactive Property Map
ApartmentHomeLiving.com's new Interactive Property Map allows you to see where every available unit is located at this community.Try It Now >1 Bedroom
1 Bedroom
1 Bed, 1 Bath, 670 sq ftModel Gallery
Floorplans
Photos
3D Tours
Availability Details
Price Availability Date Unit Sq Ft Deposit $1,227 Call for Availability 1 Bedroom 670 sq ft $250 Model Amenities and Features
Features
- High Speed Internet Access
Model Lease Information
Model Price
- $1,227
Deposit
- $250 deposit
Apartment Model: 1 Bedroom$1,2271 Bedroom, 1 Bath, 670 sq ftUnavailableFloorplansPhotos3D Tours![]()
1 Bedroom - Image 1 ![]()
1 Bedroom - Image 2 ![]()
1 Bedroom - Image 3 ![]()
1 Bedroom - Image 4 ![]()
1 Bedroom - Image 5 ![]()
1 Bedroom - Floorplan 1 Bedroom - 3D Tour One Bedroom Deluxe
1 Bed, 1 Bath, 700 sq ftModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $1,250 Call for Availability One Bedroom Deluxe 700 sq ft $250 Model Amenities and Features
Features
- High Speed Internet Access
Model Lease Information
Model Price
- $1,250
Deposit
- $250 deposit
Apartment Model: One Bedroom Deluxe$1,2501 Bedroom, 1 Bath, 700 sq ftUnavailable![]()
One Bedroom Deluxe - Floorplan One Bedroom Townhome
1 Bed, 1 Bath, 740 sq ftLargest 1 BedroomThis is the largest 1 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $1,397 Call for Availability One Bedroom Townhome 740 sq ft $250 Model Amenities and Features
Features
- High Speed Internet Access
Model Lease Information
Model Price
- $1,397
Deposit
- $250 deposit
Apartment Model: One Bedroom Townhome$1,3971 Bedroom, 1 Bath, 740 sq ftUnavailable![]()
One Bedroom Townhome - Floorplan 2 Bedrooms
Show Unavailable Floorplans2 Bedroom
From $1,529
2 Beds, 1 Bath, 950 sq ftPlus FeesAvailable NowModel Gallery
Floorplans
3D Tours
Availability Details
Price Availability Date Unit Sq Ft View Details $1,621 Available Now 5510I 950 $1,654 Available Now 5512D 950 $1,529 Available Now 5516J 950 Model Amenities and Features
Features
- High Speed Internet Access
Model Lease Information
Model Price Range
- $1,511 - $1,674
Current Available Pricing
- $1,529 - $1,654 Plus Fees
Deposit
- $250 deposit
Unit 5510I Amenities and Features
Features
- High Speed Internet Access
Unique Features
- 3rd Floor
- Black appliances
- Faux Wood Floors
- FR 2020
- Granite
- Satin Nickel Finishes
- Special Pricing 1
- White Shaker Cabinets
Unit 5510I Lease Information
Unit Price
- $1,621
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,511 - $1,674Plus Fees
Unit 5512D Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Black appliances
- Grey 2-tone paint
- Partial Renovation
- Vinyl Flooring Throughout
Unit 5512D Lease Information
Unit Price
- $1,654
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,511 - $1,674Plus Fees
Unit 5516J Amenities and Features
Features
- High Speed Internet Access
Unique Features
- 3rd Floor
- Faux Wood Floors
- Windows
Unit 5516J Lease Information
Unit Price
- $1,529
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,511 - $1,674Plus Fees
Apartment Model: 2 BedroomFrom $1,5112 Bedroom, 1 Bath, 950 sq ftAvailable NowFloorplans3D Tours![]()
2 Bedroom - Floorplan 2 Bedroom - 3D Tour 2 Bedroom - 3D Tour Apartment Unit: 5510IApartment Model: 2 Bedroom$1,6212 Bedroom, 1 Bath, 950 sq ftAvailable NowApartment Unit: 5512DApartment Model: 2 Bedroom$1,6542 Bedroom, 1 Bath, 950 sq ftAvailable NowApartment Unit: 5516JApartment Model: 2 Bedroom$1,5292 Bedroom, 1 Bath, 950 sq ftAvailable NowTwo Bedroom Grande
From $1,581
2 Beds, 2 Baths, 975 sq ftPlus FeesAvailable NowModel Gallery
Floorplans
Photos
Availability Details
Price Availability Date Unit Sq Ft View Details $1,694 Available Now 5717J 975 $1,726 Available Now 5705A 975 $1,621 Available Now 5709B 975 Model Amenities and Features
Features
- High Speed Internet Access
Model Lease Information
Model Price Range
- $1,581 - $1,781
Current Available Pricing
- $1,621 - $1,726 Plus Fees
Deposit
- $250 deposit
Unit 5717J Amenities and Features
Features
- Fireplace
- High Speed Internet Access
Unique Features
- 3rd Floor
- Black appliances
- Faux Wood Floors
- Grey 2-tone paint
- Partial Renovation
- Windows
Unit 5717J Lease Information
Unit Price
- $1,694
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,581 - $1,781Plus Fees
Unit 5705A Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Black appliances
- FR 2021
- Granite
- Satin Nickel Finishes
- Vinyl Flooring Throughout
- White Shaker Cabinets
- Windows
Unit 5705A Lease Information
Unit Price
- $1,726
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,581 - $1,781Plus Fees
Unit 5709B Amenities and Features
Features
- High Speed Internet Access
Unique Features
- French Doors
- Modified
- Vinyl Flooring Throughout
- Windows
Unit 5709B Lease Information
Unit Price
- $1,621
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,581 - $1,781Plus Fees
Apartment Model: Two Bedroom GrandeFrom $1,5812 Bedroom, 2 Bath, 975 sq ftAvailable NowFloorplansPhotos![]()
Two Bedroom Grande - Image 1 ![]()
Two Bedroom Grande - Image 2 ![]()
Two Bedroom Grande - Image 3 ![]()
Two Bedroom Grande - Image 4 ![]()
Two Bedroom Grande - Image 5 ![]()
Two Bedroom Grande - Image 6 ![]()
Two Bedroom Grande - Image 7 ![]()
Two Bedroom Grande - Floorplan 1 ![]()
Two Bedroom Grande - Floorplan 2 Apartment Unit: 5717JApartment Model: Two Bedroom Grande$1,6942 Bedroom, 2 Bath, 975 sq ftAvailable NowApartment Unit: 5705AApartment Model: Two Bedroom Grande$1,7262 Bedroom, 2 Bath, 975 sq ftAvailable NowApartment Unit: 5709BApartment Model: Two Bedroom Grande$1,6212 Bedroom, 2 Bath, 975 sq ftAvailable NowTwo Bedroom Deluxe
From $1,666
2 Beds, 2 Baths, 975 sq ftPlus FeesAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,749 Available Now 5727L 975 $1,781 Available Now 5723I 975 $1,666 Available Now 5725C 975 Model Amenities and Features
Features
- High Speed Internet Access
Model Lease Information
Model Price Range
- $1,591 - $1,781
Current Available Pricing
- $1,666 - $1,781 Plus Fees
Deposit
- $250 deposit
Unit 5727L Amenities and Features
Features
- Fireplace
- High Speed Internet Access
Unique Features
- 3rd Floor
- Black appliances
- Faux Wood Floors
- FR 2021
- Granite
- Satin Nickel Finishes
- White Shaker Cabinets
- Windows
Unit 5727L Lease Information
Unit Price
- $1,749
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,591 - $1,781Plus Fees
Unit 5723I Amenities and Features
Features
- Fireplace
- High Speed Internet Access
Unique Features
- 3rd Floor
- Black appliances
- Faux Wood Floors
- FR 2021
- Granite
- Satin Nickel Finishes
- White Shaker Cabinets
- Windows
Unit 5723I Lease Information
Unit Price
- $1,781
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,591 - $1,781Plus Fees
Unit 5725C Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Black appliances
- Grey 2-tone paint
- Partial Renovation
- Vinyl Flooring Throughout
- Windows
Unit 5725C Lease Information
Unit Price
- $1,666
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,591 - $1,781Plus Fees
Apartment Model: Two Bedroom DeluxeFrom $1,5912 Bedroom, 2 Bath, 975 sq ftAvailable Now![]()
Two Bedroom Deluxe - Floorplan 1 ![]()
Two Bedroom Deluxe - Floorplan 2 Apartment Unit: 5727LApartment Model: Two Bedroom Deluxe$1,7492 Bedroom, 2 Bath, 975 sq ftAvailable NowApartment Unit: 5723IApartment Model: Two Bedroom Deluxe$1,7812 Bedroom, 2 Bath, 975 sq ftAvailable NowApartment Unit: 5725CApartment Model: Two Bedroom Deluxe$1,6662 Bedroom, 2 Bath, 975 sq ftAvailable NowTwo Bedroom Townhome
From $1,711
2 Beds, 1.5 Baths, 1000 sq ftPlus FeesAvailable Aug 6Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,806 August 6, 2026 5607F 1000 $1,911 August 29, 2026 5602G 1000 $1,711 September 8, 2026 5605B 1000 Model Amenities and Features
Features
- High Speed Internet Access
Model Lease Information
Model Price Range
- $1,711 - $1,911
Deposit
- $250 deposit
Unit 5607F Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Black appliances
- Faux Wood Floors
- Grey 2-tone paint
- Partial Renovation
- Townhouse
- Windows
Unit 5607F Lease Information
Unit Price
- $1,806
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,711 - $1,911Plus Fees
Unit 5602G Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Black appliances
- Faux Wood Floors
- FR 2020
- Granite
- Satin Nickel Finishes
- Townhouse
- White Shaker Cabinets
- Windows
Unit 5602G Lease Information
Unit Price
- $1,911
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,711 - $1,911Plus Fees
Unit 5605B Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Faux Wood Floors
- Townhouse
- Windows
Unit 5605B Lease Information
Unit Price
- $1,711
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,711 - $1,911Plus Fees
Apartment Model: Two Bedroom TownhomeFrom $1,7112 Bedroom, 1.5 Bath, 1000 sq ftAvailable August 6, 2026![]()
Two Bedroom Townhome - Floorplan Apartment Unit: 5607FApartment Model: Two Bedroom Townhome$1,8062 Bedroom, 1.5 Bath, 1000 sq ftAvailable August 6, 2026Apartment Unit: 5602GApartment Model: Two Bedroom Townhome$1,9112 Bedroom, 1.5 Bath, 1000 sq ftAvailable August 29, 2026Apartment Unit: 5605BApartment Model: Two Bedroom Townhome$1,7112 Bedroom, 1.5 Bath, 1000 sq ftAvailable September 8, 2026Two Bedroom One Bath House
2 Beds, 1 Bath, 1100 sq ftLargest 2 BedroomThis is the largest 2 Bedroom at this PropertyModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft Deposit $1,846 Call for Availability Two Bedroom One Bath House 1100 sq ft $250 Model Amenities and Features
Features
- High Speed Internet Access
Model Lease Information
Model Price
- $1,846
Deposit
- $250 deposit
Apartment Model: Two Bedroom One Bath House$1,8462 Bedroom, 1 Bath, 1100 sq ftUnavailable![]()
Two Bedroom One Bath House - Floorplan 3 Bedrooms
3 Bedroom
From $1,599
3 Beds, 1.5 Baths, 1100 sq ftPlus FeesAvailable NowModel Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,599 Available Now 5514J 1100 $1,599 Available Now 5524B 1100 $1,625 Available Now 5524H 1100 Model Amenities and Features
Features
- High Speed Internet Access
Model Lease Information
Model Price Range
- $1,599 - $1,625
Deposit
- $250 deposit
Unit 5514J Amenities and Features
Features
- High Speed Internet Access
Unique Features
- 3rd Floor
- Faux Wood Floors
Unit 5514J Lease Information
Unit Price
- $1,599
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,599 - $1,625Plus Fees
Unit 5524B Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Faux Wood Floors
- Vinyl Flooring Throughout
- Windows
Unit 5524B Lease Information
Unit Price
- $1,599
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,599 - $1,625Plus Fees
Unit 5524H Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Black appliances
- Faux Wood Floors
- Grey 2-tone paint
- Partial Renovation
- Windows
Unit 5524H Lease Information
Unit Price
- $1,625
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,599 - $1,625Plus Fees
Apartment Model: 3 BedroomFrom $1,5993 Bedroom, 1.5 Bath, 1100 sq ftAvailable Now![]()
3 Bedroom - Floorplan Apartment Unit: 5514JApartment Model: 3 Bedroom$1,5993 Bedroom, 1.5 Bath, 1100 sq ftAvailable NowApartment Unit: 5524BApartment Model: 3 Bedroom$1,5993 Bedroom, 1.5 Bath, 1100 sq ftAvailable NowApartment Unit: 5524HApartment Model: 3 Bedroom$1,6253 Bedroom, 1.5 Bath, 1100 sq ftAvailable NowThree Bedroom Townhome
From $1,815
3 Beds, 1.5 Baths, 1200 sq ftPlus FeesAvailable Jul 22Model Gallery
Floorplans
Availability Details
Price Availability Date Unit Sq Ft View Details $1,815 July 22, 2026 5601-B 1200 $1,815 September 8, 2026 5601-G 1200 $1,835 September 15, 2026 5608H 1200 Model Amenities and Features
Features
- High Speed Internet Access
Model Lease Information
Model Price Range
- $1,815 - $1,835
Deposit
- $250 deposit
Unit 5601-B Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Faux Wood Floors
- Grey 2-tone paint
- Partial Renovation
- Townhouse
- Windows
Unit 5601-B Lease Information
Unit Price
- $1,815
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,815 - $1,835Plus Fees
Unit 5601-G Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Black appliances
- Faux Wood Floors
- Grey 2-tone paint
- Partial Renovation
- Townhouse
- Windows
Unit 5601-G Lease Information
Unit Price
- $1,815
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,815 - $1,835Plus Fees
Unit 5608H Amenities and Features
Features
- High Speed Internet Access
Unique Features
- Black appliances
- End Unit
- Faux Wood Floors
- Grey 2-tone paint
- Partial Renovation
- Townhouse
- Windows
Unit 5608H Lease Information
Unit Price
- $1,835
Deposit
- $250 deposit
Model Lease Information
Model Price Range
- $1,815 - $1,835Plus Fees
Apartment Model: Three Bedroom TownhomeFrom $1,8153 Bedroom, 1.5 Bath, 1200 sq ftAvailable July 22, 2026![]()
Three Bedroom Townhome - Floorplan Apartment Unit: 5601-BApartment Model: Three Bedroom Townhome$1,8153 Bedroom, 1.5 Bath, 1200 sq ftAvailable July 22, 2026Apartment Unit: 5601-GApartment Model: Three Bedroom Townhome$1,8153 Bedroom, 1.5 Bath, 1200 sq ftAvailable September 8, 2026Apartment Unit: 5608HApartment Model: Three Bedroom Townhome$1,8353 Bedroom, 1.5 Bath, 1200 sq ftAvailable September 15, 2026
Price shown is base rent. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.
Schedule a Tour
Call us at: (804) 709-3923 to schedule a tour.
3D Tours
Clubhouse & Fitness Center
2BR, 2BA - 975 SF
1BR, 1BA
2BR, 1BA - 950 SF
Property Information
- Renovated In 1984
- 503 Units
- 3 Stories
- Built in 1978
Lease Terms
- 6 - 13 mo
- Short Term Lease Options
Fees and Policies
The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified.
Required Fees
One-Time Basics
- Due at Application
- Application Fee Per ApplicantiCharged per applicant.$60.00
Other Fees and Policies
Pet Fees
- Cat
- One-Time Pet FeeiMax of 255. Charged Per Pet.$300.00
- Monthly Pet FeeiMax of 255. Charged Per Pet.$25.00
- Dog
- Monthly Pet FeeiMax of 255. Charged Per Pet.$25.00
- One-Time Pet FeeiMax of 255. Charged Per Pet.$300.00
100 lbs. Weight Limit
Restrictions:
Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $300 for the 1st pet and $150 for the 2nd pet is due upon move in or when getting a pet. There is a monthly pet rent of $25. These requirements do not apply to service/assistive animals.
100 lbs. Weight Limit
Restrictions:
Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $300 for the 1st pet and $150 for the 2nd pet is due upon move in or when getting a pet. There is a monthly pet rent of $25. These requirements do not apply to service/assistive animals.
Comments:
Max of 255. Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $300 for the 1st pet and $150 for the 2nd pet is due upon move in or when getting a pet. There is a monthly pet rent of $25. These requirements do not...
Others
Please ask us about other permitted pets!
Parking Fees
- Surface Lot
- Parking FeeiMax of 1. Charged per vehicle.$0.00/mo
Comments:
Max of 1. Parking is first come first serve; must have car up to date on inspection and registration.
Storage Fees
- Storage Unit
- Storage DepositiCharged per rentable item.$0.00
- Storage RentiCharged per rentable item.$0.00/mo
Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.
Features and Amenities
On-Site Services
- Car Wash Area
- Maintenance On Site
- Package Service
- Property Manager On Site
- Pet Play Area
- Recycling
- Online Services
- 24 Hour Access
Community Features
- Walk Up
Outdoor Features
- Grill
- Sundeck
- Picnic Area
- Patio
Recreation and Fitness
- Fitness Center
- Tennis Court
- Playground
- Pool
Interior Features
- Balcony
- Storage Space
- Ceiling Fans
- Fireplace
- High Speed Internet Access
- Cable Ready
- Washer/Dryer
- Air Conditioning
- Wheelchair Accessible
Kitchen Amenities
- Refrigerator
- Dishwasher
- Disposal
- Kitchen
Living Area Features
- Walk In Closets
- Window Coverings
- Office
Map
5541 Olde West Ct, Richmond, VA 23228
- Shopping
- Colleges
- Grocery
- Medical
- Parks
Map
Frequently Asked Questions about Villages at West Laurel
Where is Villages at West Laurel located?
Villages at West Laurel is located at 5541 Olde West Ct, Richmond, VA
What is the current rent range at Villages at West Laurel?
1 Bedroom to 3 Bedroom Apartments at Villages at West Laurel currently range from $1,529 to $1,911
When is the leasing office open?
- The office Hours for Villages at West Laurel are
- Monday 9:00 am–6:00 pm
- Tuesday 9:00 am–6:00 pm
- Wednesday 9:00 am–6:00 pm
- Thursday 9:00 am–6:00 pm
- Friday 9:00 am–6:00 pm
- Saturday 10:00 am–5:00 pm
- Sunday Closed
Are pets allowed?
Call us today to find out our pet policy and if we allow pets
Are there any rent specials?
The current rent special at Villages at West Laurel is: Your next home awaits! Visit our Floor Plans page to pick your ideal layout and get in touch today to schedule your tour!.
Renters Reviews and Ratings
Showing 1-12 of 19 Reviews
WARNING!DONT MOVE IF YOU DRIVE!!
November 21, 2024 - Review from Apartments.com
I have been a resident 14yrs here and have seen a lot of changes. Most notably the parking is horrendous. The solution park at the gym or rental office and walk the large community. Other solution is they will tow! Tow for being parked to the side, towed for parking in 2 spaces due to others parking being askew. They use shank towing on belt blvd!! Over 25 mins away and 200.00 fee. Never has the rental agents been helpful. I lived almost 2 yrs with a gnat infestation. They only offered pest ...
control which doesn't work on gnats. After threatening to call the county they checked my downstairs neighbor and found deplorable conditions. So bad hazmat suits and dump trucks were needed. So bad the unit went vacant over a year when they usually flip them in 2 days. They don't help at all here. My heat would not turn off automatically or get to set temp. For months they placated me asking me if my door was open or thermostat set properly. Did I mention I lived here 14 yrs. Why would I all a sudden not know how to work a thermostat. After another threat to the county it was fixed. My electric is 65.00. When my heat wasn't working right my bill was over 300 for months. It took so long to get resolved. DO NOT MOVE HERE!!! Be warned they are glorified cashiers who can only show units and take money. DO Not do it! Also my rent increased 600 over the last 4 yrs. It is normal to get a 150-200 increase ay renewal to keep you at market rates. The TRASH! OMG!. They are not solution orientated at all! It overflows badly and they say use another dumpster. Oh and we pay for trash pick up yet it only comes maybe 2 times a week. The neighborhood looks good but when you looks closer you can see where they cut corners. DO NOT GET STUCK MOVING HERE
Read More
Property Manager Responded
November 27, 2024
We sincerely appreciate your loyalty to our community for all these years. We understand that you were upset that your daughter's car was towed for being double parked, however our community can't accommodate vehicles taking up more than one space and therefore we partner with a towing service to monitor this for us. Our records show the other issues mentioned have been resolved, however if you need further assistance, please reach out to our office directly.
DO NOT MOVE HERE
December 13, 2023 - Review from Apartments.com
I have been here for two weeks and I have seen over 50 roaches when contacted the staff it I asked to move bc I did not bring these into this apartment and don’t want them to get in my stuff also with a two year old in the house. Pest control came and nothing has changed. They will leave you in the mess that they already had going on and you will have to fen for yourself. Also the sink was messed up when I moved it and they took over a week to come and fix it couldn’t cook bc I couldn’t wash any ...
dishes.
Read More
Property Manager Responded
December 19, 2023
Our records show that your home was served and a follow-up inspection was performed with no issues noted, however we also show that a transfer was offered to you and you are in the process of moving to another home within the community. If you still have pending issues, we'd love to connect in order to work towards a resolution. Please reach out to our office at your convenience.
Do not move here
April 19, 2022 - Review from Apartments.com
The office staff is unhelpful and hard to reach via phone. The community is dirty and has no upkeep. The hallways are never cleaned. The appliances and apartments are old and need major upgrades, especially the bathrooms. The bathrooms do not have proper venting which creates a lot moisture and could leave to mold. The carpet needs to pulled up. Maintenance requests take over 24 hrs. and most of the time is just a quick fix. For the price you can find something better.
As someone that lives here now
October 13, 2021 - Review from Apartments.com
30 and counting without a working AC system. It's cooler now and bearable but broke during summer.
They won't give an estimate as to when it will be fixed.
Management changed hands last year and it has been problem after problem. The maintenance guys are good people and do what they can, but even they voice how frustrating it can be.
Property Manager Responded
October 22, 2021
Thank you for taking the time to leave your honest feedback. Our records show that your AC unit was replaced on the 19th. Please feel free to reach out directly to our office if you are still experiencing any issues.
Noise!
June 22, 2020 - Review from Apartments.com
I have lived here for almost 2 years come August. The first year was fine; however, recently my next door neighbors play their music extremely loud, at least 3-4 times a week at night. It is so loud, my walls vibrate. Note, the walls are not thin, they just have their music THAT loud. I have notified the leasing office via phone and email approximately 10 times, maybe more. Every time they said they have spoken to the tenants and taken necessary steps, but NOTHING has changed. All they do is send ...
mass emails to the entire community and say “please be mindful of your neighbors when playing music in your apartment and parking lot.” If you are looking for a peaceful place to live, I do not suggest you move here.
Read More
Do Not Move Here.
January 10, 2018 - Review from Apartments.com
The majority of the office staff isn’t very helpful no matter how simple the task. The maintenance staff is incompetent at best. They take forever to even come look at a maintenance issue much less fix it. Their tow policy is backwards. The only thing I like about living here is the location. I can’t wait until my lease is up.
Nickel and dime villages
December 6, 2017 - Review from Apartments.com
I lived in these apartments for a couple of years and the lease cost went up significantly every year. I had continual issues with insects (spiders & stink bugs primarily) and the apt was drafty. You could see gaps in the windows and doors but they claim they replace things. When I moved out they charged me for small dents on appliances, that were already there, like they were brand new but are at least 10 years old. They also charged for light bulbs that were never even there when I moved ...
in. They appear friendly but will try to find ways to empty your pocket with a smile on their face.
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Property Manager Responded
January 3, 2018
We are happy you have chosen us to be your home for the last couple of years! However, we apologize if you feel our rent is too high. We would love to have an opportunity to sit down with you and explain your bill in detail-this way you fully understand everything you are paying for and realize living here provides you with the most bang for your buck!
Unhappy Tenant
November 24, 2017 - Review from Apartments.com
When I first moved to the Villages at West Laurel in December 2015 I was very happy. Now that I have signed my 3rd lease, I can not wait until it is over so that I can move to a place that is more concerned with my safety and the safety of the other tenants. I recently went through a situation where the heating panel in my apartment pretty much exploded and when I explained and showed the office staff proof of what occurred, they blew me off and only explained what normal procedures are usually ...
taken. Not only was I endangered, but I had to sleep in the cold on the coldest weekend Richmond has seen this fall. The office staff and property management are the worst and I would not recommend moving here......AT ALL!! I pray that this year goes by quickly!!
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Property Manager Responded
December 7, 2017
I would like to apologize for the experience you have had in our community and would like an opportunity to make things right. We at Bell work hard to provide residents with Hassle Free Living in a place they are proud to call home and would like another opportunity to do so for you. We understand how frustrating this can be to sleep in the cold. This is certainly not up to Bell's high standard of excellance. We would love to hear more about your experience so that we can work on turning your 1 star experience into a 5 star experience. Please feel free to call us or stop by the office. We look forward to hearing from you soon. -Kathy, Bell Reputation Team
Affordable and Convenient
January 22, 2017 - Review from Apartments.com
Love that staff and all the amenities! I have been here since August and everyone I have come across has been more than helpful and gracious. I would recommend this property to anyone looking for a home that is centrally located and well managed. Did I mention they have two pools and a fitness center with plenty of cardio equipment?
Ugh!
September 21, 2016 - Review from Apartments.com
Paying way too much for what comes with the stay here. Maintenance takes too long. The walls are thin, I can hear my upstairs and side neighbors all day long. I can hear when they wake up, take a shower, use the bathroom and get ready for work. Also, THEY HAVE ROACHES! THE ROACHES ARE HUGE, BIGGEST I HAVE EVER SEEN!
Staff is rude, bugs
June 14, 2016 - Review from Apartments.com
When I first moved here I loved it, but it's also my first apartment. The maintenance team is very fast in responding to tickets I put in. Since spring there has been countless bugs in the apartment (ants, earwigs, spiders). We are not dirty and our apartment is very clean and we only eat in the dining area. We also live on the ground floor (probably the source of the bug issue). The problem I have is with the staff in the office. We were late paying our rent and we had to pay a late fee. Granted ...
I get that we were late we have to pay extra which I did not mind at all. We receive an email on the 9th at 2:16 p.m. saying pay by the 9th to avoid court cost on the 10th. So that's exactly what we did. We dropped 2 money orders off around 4:40ish that same day. My boyfriend even asked one of the staff members was this the payment box. On the 10th a court fee was added and our money orders were not processed. I called the 11th which was Saturday to see what was going on and spoke with Crystal who said she would email the manager. Guaranteed manager would call me first thing Monday morning. Monday morning came no call. So I called and spoke with Amy. Amy tells me she didn't check the box on Thursday which was the 9th, and then continues to tell me I need to pay $170 extra (court fee) because they wont process my payments without it. I shouldnt and I WONT pay anything other than what I already paid because I did what I was supposed to do. I went to the rental office and asked Amy about the 9th day policy. She agreed that was there policy but continues to tell me she will see what she could do for me. If your policy is to pay by the 9th to avoid court fee and thats what I did what are you doing for me except abiding by YOUR policy. Like I said I get it I was late paying I paid the $70 late fee, but this extra $170 is ridiculous. I called corporate they have yet to call me back. The staff is friendly when you are contemplating moving in, but once you are in their apartments they show they don't care. She was not empathetic or she did not apologize for not doing her job by getting the money orders out the box and processing them on the 9th. I will not be renewing a lease here. Their customer service sucks. Overall the apartment is okay except the bugs. Maintenance is great. Oh and the walls are thin.
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Current Resident 6 mos in ready to move
March 23, 2016 - Review from Apartments.com
I've been in my apt for 6 months & I absolutely will NOT be renewing my lease. For 2 main issues I've put in 4 seperate maintenance tickets for a simple fix. Needed to call emergency one night, no on answered for over 2 hours. Finally they come to the apt at 1am on a week night & the only fix is to turn my ac off for the night until tomorrow. The maintenance men rarely ever complete your request the first time, no matter how simple & aren't respectful of your place. I've had mud tracked ...
throughout the main living area, a back door that won't lock for 6 months, when fixing my toilet leave the stuff on the top in my floor, leave the AC running all day & leaving my windows open. I needed emergency maintenance on another occassion and was NEVER able to reach someone until the next business day because the office phone wasn't working & the emergency phone # is the exact same as the office, convenient! My office voicemails are never returned the same day no matter how early I leave the message. I was called 3 times to let them in for an issue within 2 mins. I advised they needed to call the other leaseholder before entering as I was out of state. Instead of calling him, they let themselves in the apt & in the bedroom he was SLEEPING in & started to spray paint the ceiling!!!!! Save yourself the HASSLE, this is NOT hassle free living!!!!
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Points of Interest
Time and distance from Villages at West Laurel.
Arts Museums and Landmarks
Big Box and Retail
Kroger
9000 Staples Mill Rd
1 minute drive / 0.36 miles away
Target
9001 Staples Mill Rd
1 minute drive / 0.48 miles away
Aldi
8951 Staples Mill Rd
1 minute drive / 0.52 miles away
Colleges and Universities
J. Sargeant Reynolds Community College - Parham Road Campus
1651 East Parham Road
5 minute drive / 2.49 miles away
Groceries
Kroger
9000 Staples Mill Rd
1 minute drive / 0.36 miles away
Aldi
8951 Staples Mill Rd
1 minute drive / 0.52 miles away
Hospitals
Parks and Recreation
Villages at West Laurel has 1 park within 7.8 miles, including Hollywood Cemetary.
Shopping Centers
Villages at West Laurel has 5 shopping centers within 0.8 miles.
Nearby Neighborhoods
Rental Price Ranges in the Area
| Bedroom | Average Rent | Cheapest Rent | Highest Rent |
|---|---|---|---|
| Richmond Studio Apartments | $1,430 | $715 | $7,187 |
| Richmond 1 Bedroom Apartments | $1,628 | $566 | $8,167 |
| Richmond 2 Bedroom Apartments | $1,941 | $628 | $10,000+ |
| Richmond 3 Bedroom Apartments | $2,189 | $810 | $10,000+ |
| Richmond 4 Bedroom Apartments | $1,182 | $710 | $5,859 |
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Viewing: Villages at West Laurel | Desktop Version | Listing Updated: 07/10/2026 | AHLGLD
Max of 255. Pets are limited by breed. There is a limit of two pets per apartment. A pet fee of a minimum of $300 for the 1st pet and $150 for the 2nd pet is due upon move in or when getting a pet. There is a monthly pet rent of $25. These requirements do not...