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Wellesley Terrace At Short Pump Apartments

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(804) 719-3830
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3807 Chase Wellesley Ct, Richmond, VA 23233
Interior Photo
Interior Photo
70 Photos5 Floorplans5 3D Tours1 Videos
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70 Photos5 Floorplans5 3D Tours1 Videos

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Wellesley Terrace At Short Pump

3807 Chase Wellesley Ct
Richmond, VA 23233
(804) 719-3830
Wellesley Terrace At Short Pump in Richmond, VA - Building Photo
  • 1–3 Bedrooms
  • $1,410-$3,165 Total Monthly Price
    1 Month Lease Term

    Total Monthly Price

    Base Rent
    $1,410 - $3,165
    Total Monthly Price
    $1,410 - $3,165
  • 588–1,164 Square Feet

Rent Specials

FIRST FULL MONTH FREE on select apartment homes! Take an additional $1000 OFF select 2- & 3-bedroom apartment homes! Must apply by September 16th! *Specials apply to new residents only. Conditions apply

Ask Us About Our Specials

About Wellesley Terrace At Short Pump

Walk to everything in Richmond's most desirable area! Nestled along the tree-lined banks of a 15-acre lake, Wellesley Terrace at Short Pump combines upscale apartment living with the ultimate in convenience! It's all here! Wellesley Terrace at Short Pump in Richmond, Virginia offers the best in convenient West End apartment living. In a wooded lakeside setting, Wellesley Terrace at Short Pump provides spacious, well-appointed homes with a relaxing pool, resident business center, cardio/strength fitness center, tennis courts and walking/biking trail. Wellesley Terrace at Short Pump is just where you want to be!

Wellesley Terrace At Short Pump is located in the 23233 Zip code of Richmond, VA. This community is professionally managed by General Services Corporation

Unique Features and Amenities

  • Balcony
  • Breakfast Bar
  • Ceiling Fans*
  • Cherry Wood Cabinets*
  • Dishwasher
  • Espresso Cabinets*
  • Exterior Storage*
  • Faux Wood Blinds
  • Fireplace*
  • Granite look countertops*
  • Jogging and cycling trails
  • Kitchen Pantry
  • Lake Views*
  • Microwave
  • Open Layout
  • Patio
  • Premium Wood Style Flooring
  • Roommate Style*
  • Smoke Free Community
  • Smoke-Free Community
  • Spacious Floorplan
  • Stainless Steel Appliances
  • Terrace Level*
  • Tot lot
  • Vaulted Ceiling*
  • Walk-in Closet(s)
  • Washer/Dryer Included

See All Amenities

Property Contact Info

View Property Website
Call Us:
(804) 719-3830

Office Hours

Monday9:00 am–6:00 pm
Tuesday9:00 am–6:00 pm
Wednesday9:00 am–6:00 pm
Thursday9:00 am–6:00 pm
Friday9:00 am–6:00 pm
Saturday10:00 am–5:00 pm
SundayClosed

Floorplan Pricing and Availability

Wellesley Terrace At Short Pump offers 1 to 3 Bedroom apartments starting from $1,410 and having 588–1,164 sq ft. Here is the current pricing and availability:

Cost CalculatorEstimate your monthly and one-time fees

  • 1 Bedroom

    Austin

    From $1,410

    1 Bed, 1 Bath, 588 sq ft
    Total Monthly Price

    Total Monthly Price

    Base Rent
    $1,410 - $2,015
    Total Monthly Price
    $1,410 - $2,015
    Available Now

    Model Gallery

    Floorplans

    Photos

    3D Tours

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,410Available Now0333588
    $1,420 September 22, 20261003588
    $1,425 October 8, 20261032588
    Prices shown for this property are the Total Monthly Price including Fees.

    Model Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Model Lease Information

    Model Price Range

    • $1,410 - $2,015Total Monthly Price
      Base Rent: $1,410 - $2,015
      Required Monthly Fees: None

    Unit 0333 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 0333 Lease Information

    Unit Price

    • From $1,410Total Monthly Price
      Base Rent: $1,410 - $1,930
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,410 - $2,015Total Monthly Price

    Unit 1003 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 1003 Lease Information

    Unit Price

    • From $1,420Total Monthly Price
      Base Rent: $1,420 - $2,015
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,410 - $2,015Total Monthly Price

    Unit 1032 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 1032 Lease Information

    Unit Price

    • From $1,425Total Monthly Price
      Base Rent: $1,425 - $2,005
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,410 - $2,015Total Monthly Price

    Bentley

    From $1,470

    1 Bed, 1 Bath, 642 sq ft
    Total Monthly Price

    Total Monthly Price

    Base Rent
    $1,470 - $2,065
    Total Monthly Price
    $1,470 - $2,065
    Available Now

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,480Available Now0426642
    $1,470Available Now0703642
    $1,480Available Now1125642
    Prices shown for this property are the Total Monthly Price including Fees.

    Model Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Model Lease Information

    Model Price Range

    • $1,470 - $2,065Total Monthly Price
      Base Rent: $1,470 - $2,065
      Required Monthly Fees: None

    Current Available Pricing

    • $1,470 - $2,000 Total Monthly Price

    Unit 0426 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 0426 Lease Information

    Unit Price

    • From $1,480Total Monthly Price
      Base Rent: $1,480 - $2,000
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,470 - $2,065Total Monthly Price

    Unit 0703 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 0703 Lease Information

    Unit Price

    • From $1,470Total Monthly Price
      Base Rent: $1,470 - $1,990
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,470 - $2,065Total Monthly Price

    Unit 1125 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 1125 Lease Information

    Unit Price

    • From $1,480Total Monthly Price
      Base Rent: $1,480 - $2,000
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,470 - $2,065Total Monthly Price

  • 2 Bedrooms

    Crawford

    From $1,605

    2 Beds, 1 Bath, 850 sq ft
    Total Monthly Price

    Total Monthly Price

    Base Rent
    $1,600 - $2,360
    Total Monthly Price
    $1,600 - $2,360
    Available Now

    Model Gallery

    Floorplans

    Photos

    Availability Details

    PriceAvailability DateUnitSq Ft3D ToursView Details
    $1,605Available Now0636850
    $1,615Available Now1426850
    $1,610 September 29, 20260623850
    Prices shown for this property are the Total Monthly Price including Fees.

    Model Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Model Lease Information

    Model Price Range

    • $1,600 - $2,360Total Monthly Price
      Base Rent: $1,600 - $2,360
      Required Monthly Fees: None

    Current Available Pricing

    • $1,605 - $2,360 Total Monthly Price

    Unit 0636 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 0636 Lease Information

    Unit Price

    • From $1,605Total Monthly Price
      Base Rent: $1,605 - $2,135
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,600 - $2,360Total Monthly Price

    Unit 1426 Gallery

    3D Tours

    Unit 1426 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 1426 Lease Information

    Unit Price

    • From $1,615Total Monthly Price
      Base Rent: $1,615 - $2,145
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,600 - $2,360Total Monthly Price

    Unit 0623 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 0623 Lease Information

    Unit Price

    • From $1,610Total Monthly Price
      Base Rent: $1,610 - $2,360
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,600 - $2,360Total Monthly Price

    Dandridge

    From $1,660

    2 Beds, 2 Baths, 924 sq ft
    Total Monthly Price

    Total Monthly Price

    Base Rent
    $1,660 - $2,715
    Total Monthly Price
    $1,660 - $2,715
    Available Now

    Model Gallery

    Floorplans

    Photos

    3D Tours

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $1,780Available Now0428924
    $1,755Available Now0534924
    $1,660Available Now0701924
    Prices shown for this property are the Total Monthly Price including Fees.

    Model Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Model Lease Information

    Model Price Range

    • $1,660 - $2,715Total Monthly Price
      Base Rent: $1,660 - $2,715
      Required Monthly Fees: None

    Current Available Pricing

    • $1,660 - $2,705 Total Monthly Price

    Unit 0428 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 0428 Lease Information

    Unit Price

    • From $1,780Total Monthly Price
      Base Rent: $1,780 - $2,705
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,660 - $2,715Total Monthly Price

    Unit 0534 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 0534 Lease Information

    Unit Price

    • From $1,755Total Monthly Price
      Base Rent: $1,755 - $2,680
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,660 - $2,715Total Monthly Price

    Unit 0701 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 0701 Lease Information

    Unit Price

    • From $1,660Total Monthly Price
      Base Rent: $1,660 - $2,585
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $1,660 - $2,715Total Monthly Price

  • 3 Bedrooms

    Essex

    From $2,110

    3 Beds, 2 Baths, 1164 sq ft
    Total Monthly Price

    Total Monthly Price

    Base Rent
    $2,005 - $3,165
    Total Monthly Price
    $2,005 - $3,165
    Available Now

    Model Gallery

    Floorplans

    Availability Details

    PriceAvailability DateUnitSq FtView Details
    $2,120Available Now05221164
    $2,120Available Now05271164
    $2,110Available Now05381164
    Prices shown for this property are the Total Monthly Price including Fees.

    Model Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Model Lease Information

    Model Price Range

    • $2,005 - $3,165Total Monthly Price
      Base Rent: $2,005 - $3,165
      Required Monthly Fees: None

    Current Available Pricing

    • $2,110 - $3,135 Total Monthly Price

    Unit 0522 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 0522 Lease Information

    Unit Price

    • From $2,120Total Monthly Price
      Base Rent: $2,120 - $3,135
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $2,005 - $3,165Total Monthly Price

    Unit 0527 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 0527 Lease Information

    Unit Price

    • From $2,120Total Monthly Price
      Base Rent: $2,120 - $3,135
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $2,005 - $3,165Total Monthly Price

    Unit 0538 Amenities and Features

    Features

    • Ceiling Fans
    • Washer/Dryer

    Kitchen

    • Dishwasher

    Unit 0538 Lease Information

    Unit Price

    • From $2,110Total Monthly Price
      Base Rent: $2,110 - $3,125
      Required Monthly Fees: None
      • View Details and Rent Estimate

    Model Lease Information

    Model Price Range

    • $2,005 - $3,165Total Monthly Price
Price shown is total price based on community-supplied monthly required fees. Excludes user-selected optional fees and variable or usage-based fees and required charges due at or prior to move-in or at move-out. View Fees and Policies for details. Price, availability, fees, and any applicable rent special are subject to change without notice.

Schedule a Tour

Request Tour
Call us at: (804) 719-3830 to request a tour.

Videos

Property Video Tour 1

3D Tours

Fitness Center
1BR, 1BA - 588SF
2BR, 2BA - 924SF
2BR, 2BA - 924SF
2BR, 1BA - 850SF

Property Information

  • 340 Units
  • 3 Stories
  • Built in 1989

Lease Terms

  • Month to month
Ask About Our Lease Terms

Fees and Policies

The fees listed below are community-provided and may exclude utilities or add-ons. All payments are made directly to the property and are non-refundable unless otherwise specified. Use the Cost Calculator to determine costs based on your needs.

Ask About Our Fees

Required Fees

One-Time Basics

Due at Application
Application Fee Per ApplicantiCharged per applicant.$50.00
Hold DepositiIf your application is accepted, Hold Deposit is applied to first full month’s rent. If your application is rejected or cancelled within the 3-day cancellation period, Hold Deposit is refunded. Charged per unit.$100.00
Due at Move-In
Administrative FeeiAdministrative Fee covers the cost of preparing your lease, amenity access keys/fobs, and other preparation for your move-in. Fee varies by floorplan. Charged Per Unit.$175.00
Utility Set Up FeeiCharged per unit.$35.00

Other Fees and Policies

Pet Fees

Cat
One-Time Pet FeeiCharged Per Pet.$300.00
Monthly Pet FeeiCharged Per Pet.$30.00
100 lbs. Weight Limit
Dog
Monthly Pet FeeiCharged Per Pet.$30.00
One-Time Pet FeeiCharged Per Pet.$300.00
100 lbs. Weight Limit
Restrictions:

Breed Restrictions Apply: Akita, American Bulldog, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Dogo Argentino, German Shepherd, Husky, Malamute, Pit Bull, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf Hybrid

Comments:

Akita, American Bulldog, American Staffordshire Terrier, Chow Chow, Doberman Pinscher, Dogo Argentino, German Shepherd, Husky, Malamute, Pit Bull, Presa Canario, Rottweiler, Staffordshire Bull Terrier, Wolf Hybrid.

Parking Fees

Surface Lot
Parking FeeiMax of 1. Charged per vehicle.$0.00/mo
Comments:

Max of 1.

Property Fee Disclaimer: Based on community-supplied data and independent market research. Subject to change without notice. May exclude fees for mandatory or optional services and usage-based utilities.

Features and Amenities

On-Site Services

  • Car Wash Area
  • Maintenance On Site
  • Planned Social Activities
  • Online Services
  • 24 Hour Access

Community Features

  • Walk Up
  • Business Center
  • Clubhouse
  • Breakfast/Coffee Concierge

Outdoor Features

  • Grill
  • Waterfront
  • Picnic Area
  • Patio

Recreation and Fitness

  • Fitness Center
  • Tennis Court
  • Volleyball Court
  • Walking/Biking Trails
  • Playground
  • Pool

Interior Features

  • Balcony
  • View
  • Storage Space
  • Ceiling Fans
  • Fireplace
  • High Speed Internet Access
  • Tub/Shower
  • Heating
  • Washer/Dryer
  • Air Conditioning
  • Wi Fi
  • Smoke Free

Kitchen Amenities

  • Disposal
  • Freezer
  • Range
  • Refrigerator
  • Oven
  • Pantry
  • Dishwasher
  • Microwave
  • Stainless Steel Appliances
  • Kitchen
  • Granite Countertops

Living Area Features

  • Walk In Closets
  • Vaulted Ceiling
  • Carpet
  • Vinyl Flooring
  • Dining Room
  • Views
Ask About Our Amenities
Google Map

Map

3807 Chase Wellesley Ct, Richmond, VA 23233
Schedule a Time to Come See Us

Getting Around

  • 50 / 100 Fairly walkable

    Some day-to-day needs are within walking distance

  • 50 / 100 Fairly bikeable

    Somewhat suitable for bicycle commuting and/or recreation

  • 90 / 100 Exceptionally car friendly

    Excellent access to freeways and/or major arteries, with almost no chance of parking problems

Scores provided by Local Logic details

Getting to Know the Area

  • 70 / 100 Restaurants

    Variety of restaurants within a few minutes

  • 60 / 100 Cafes

    Variety of cafés within a few minutes

  • 60 / 100 Nightlife

    Several bars within a few minutes

  • 80 / 100 Shopping

    Wide variety of shops within a few minutes

  • 60 / 100 Parks

    Large amount of park space nearby

  • 60 / 100 Noise Level

    Few sources of noise nearby

Scores provided by Local Logic

Frequently Asked Questions about Wellesley Terrace At Short Pump

Where is Wellesley Terrace At Short Pump located?

Wellesley Terrace At Short Pump is located at 3807 Chase Wellesley Ct, Richmond, VA

What is the current rent range at Wellesley Terrace At Short Pump?

1 Bedroom to 3 Bedroom Apartments at Wellesley Terrace At Short Pump currently range from $1,410 to $3,165

When is the leasing office open?

  • The office Hours for Wellesley Terrace At Short Pump are
  • Monday 9:00 am–6:00 pm
  • Tuesday 9:00 am–6:00 pm
  • Wednesday 9:00 am–6:00 pm
  • Thursday 9:00 am–6:00 pm
  • Friday 9:00 am–6:00 pm
  • Saturday 10:00 am–5:00 pm
  • Sunday Closed

Are pets allowed?

Call us today to find out our pet policy and if we allow pets

Are there any rent specials?

The current rent special at Wellesley Terrace At Short Pump is: FIRST FULL MONTH FREE on select apartment homes! Take an additional $1000 OFF select 2- & 3-bedroom apartment homes! Must apply by September 16th! *Specials apply to new residents only. Conditions apply.

Lifestyle Ratings

  • Active Lifestyle 4.0

    From fitness centers to pools to putting greens, Active Lifestyle apartments feature local listings with the most amenities that support an always active lifestyle.

    Rating Factors

    This 4.0-star Active Lifestyle rating is based on the following features:

    • Waterfront Community
    • Tennis Courts
    • Walking/Biking Trails
    • Volleyball Courts
    • Swimming Pool(s)
    • Fitness Center
    • Planned Social Activities
    • Picnic Area
    • Playground(s)
    • Storage Spaces
    • Patios
    See more
    See less
    See the best Richmond apartments for Active Lifestyles

  • Family Friendly 3.2

    Family Friendly apartments feature the best community amenities for larger families like larger floorplans, playgrounds and day care options.

    Rating Factors

    This 3.2-star Family Friendly rating is based on the following features:

    • Fireplaces
    • Smoke Free Options
    • Fitness Center
    • Playground(s)
    • Walking/Biking Trails
    • Washer/Dryer In Unit
    • Patios
    • Dishwashers
    • High Speed Internet Access
    • Swimming Pool(s)
    • Tennis Courts
    • Maintenance on site
    • Car Wash Area
    • Views
    • Dining Rooms
    • Vinyl Flooring
    • Vaulted Ceilings
    • Granite Countertops
    • Kitchens
    • Pantries
    • Freezers
    • Disposals
    • Planned Social Activities
    • Hi Speed Internet/Wi-Fi
    • Air Conditioning
    • 24 Hour Access
    • Heating
    • Tub/Showers
    • Grill(s)
    • Picnic Area
    • Ceiling Fans
    • Storage Spaces
    • View
    • Balconies
    • Volleyball Courts
    See more
    See less
    See the best Richmond apartments for Families

  • Outdoors 3.8

    The Outdoors rating shows the apartment listings on ApartmentHomeLiving.com with the top amenities and features for renters who love the outdoor lifestyle.

    Rating Factors

    This 3.8-star Outdoors rating is based on the following features:

    • Walking/Biking Trails
    • Waterfront Community
    • Balconies
    • Patios
    • Picnic Area
    • Tennis Courts
    • Storage Spaces
    • Fireplaces
    • Grill(s)
    • Swimming Pool(s)
    See the best Richmond apartments for the Outdoors

  • Student Living 3.2

    Rentals that are highly rated for the Student Living Lifestyle rating have top features and amenities that benefit students and others who enjoy living the student lifestyle.

    Rating Factors

    This 3.2-star Student Living rating is based on the following features:

    • Hi Speed Internet/Wi-Fi
    • Washer/Dryer In Unit
    • Views
    • 24 Hour Access
    • Vaulted Ceilings
    • Smoke Free Options
    • Fitness Center
    • Tennis Courts
    • Volleyball Courts
    • Swimming Pool(s)
    • Storage Spaces
    • View
    • Air Conditioning
    • Disposals
    • Ranges
    • Refrigerators
    • Ovens
    • Pantries
    • Dishwashers
    • Stainless Steel Appliances
    • Kitchens
    • Granite Countertops
    • Dining Rooms
    • Patios
    • Heating
    • Tub/Showers
    • High Speed Internet Access
    • Fireplaces
    • Balconies
    • Walking/Biking Trails
    • Picnic Area
    • Waterfront Community
    • Grill(s)
    • Breakfast/Coffee Concierge
    • Clubhouse
    • Planned Social Activities
    • Maintenance on site
    • Car Wash Area
    • Ceiling Fans
    See more
    See less
    See the best Richmond apartments for Students
Learn more about Lifestyle SearchExplore Lifestyle Search in Richmond

Renters Reviews and Ratings

2.3
21 Renters Reviews
Showing 1-12 of 21 Reviews

Tear this place down and start again

August 14, 2026 - Review from Apartments.com
We moved here a couple months ago instantly when we moved in we had issues. Shower and sink was clogged and we found a random pill on the floor that appeared to be some sort of anti-depressant (I guess this apartment does that to people). We also had a newborn at that time so thank goodness I found that pill before he did. Lastly, the neighborhood kids which its not the apartments fault but still. The kids leave their bikes in parking spaces, scream at midnight and race down the hallway. They ...
also leave trash on the doorsteps and toys. Parents don't say anything and it's getting to a point where I will pay my whole life savings to get out. One more thing is the trash, you pay for trash valet but you will see your trash sitting there for days on end and they will email you on how you cant leave trash out.. well.. we expected the trash valet people to come pick it up.
Read More

Horrible management

November 29, 2025 - Review from Apartments.com
Background checks are horrible. The company they hired gave them bad information about a convicted and jailed armed robbery suspect (they said it was my son who had a different social and birthday and denied him an apartment with no refund of his application fee...horrible management!

DO NOT DO IT

June 17, 2025 - Review from Apartments.com
I DO NOT recommend living here if you expect management to take noise complaints seriously. Since a new tenant moved in above me several months ago, I’ve been dealing with frequent and disruptive noise—specifically their dog running and banging throughout the apartment, including late at night around midnight and even as late as 3 AM. When I raised this concern with management and provided three videos (where the noise is clearly audible), I was told, “It’s a dog, there’s nothing we can do” and ...
“the tenant has the right to have a dog.” Despite one video being reviewed in person and acknowledged for its noise, management later claimed they couldn’t hear anything in the videos I emailed—an excuse that feels dismissive and dishonest. When I requested corporate’s contact information to escalate the issue, I was told that this is a privately owned property and that all complaints would simply be redirected to the same management office. Based on other Google reviews, this seems to be a common experience here. Additionally, the “valet trash” service I pay for is unreliable—trash often sits outside for days. When I raised this concern, I suddenly began receiving notices accusing me of not following trash procedures, which were inaccurate. Beyond that, I returned from vacation to find a scratch on my vehicle, and on another occasion my side rearview mirror was pushed out of position—both incidents occurred while my car was parked on the property. Unfortunately, I am locked into my lease until December, or I would have already moved. I made the mistake of ignoring the negative reviews when I signed—please don’t make the same mistake.
Read More

Property Manager Responded

June 17, 2025
Hello, Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustrations you’ve encountered, and we understand how distressing it can be when noise and other disruptions affect your comfort at home. While pets are permitted at our community, we do strive to maintain a peaceful environment for all residents and aim to address concerns as thoroughly and fairly as possible. We regret that our efforts so far have not resolved this matter to your satisfaction. Your feedback regarding communication and how your concerns were handled is something we take seriously, and we will be reviewing our approach internally to ensure we’re always working towards better outcomes. We also apologize for the inconvenience you’ve experienced with valet trash and your vehicle. Our goal is to provide reliable services and a secure living environment, and we’d like to speak with you further to address these issues directly. If you're open to it, please contact our office ...
at 804-597-6286, so we can work together on potential next steps. We value your residency and want to do what we can to improve your experience moving forward. Sincerely, Wellesley Terrace Management

Terrible communication and roaches

May 20, 2025 - Review from Apartments.com
During the application process they had very poor communication and sometimes didn’t even respond till days later. When we finally moved in after a long and slow process the apartment had a weird smell and stains in the microwave. Then with closer inspection of the rooms there were pests everywhere and to be specific roaches both babies and adults. We found them in the bathroom, closets and the kitchen under the fridge. The walls have random spots and look dirty as if they’re stained permanently ...
then the amount of spiders that were seen along with the roaches was unbelievable. I honestly do not recommend as it’s not worth the money nor time. It was not the best experience.
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Property Manager Responded

June 17, 2025
Hello, Thank you for taking the time to share your experience. We’re very sorry to hear that your move-in process and initial impressions of the apartment did not meet your expectations. This is certainly not the experience we aim to provide, and we understand how frustrating and disappointing this must have been. Your concerns are serious and not taken lightly. We’d like the opportunity to address these problems and make things right. Please reach out to our management team directly at 804-597-6286 so we can work toward a resolution and ensure these matters are thoroughly addressed. We truly appreciate your feedback, as it helps us improve both our service and the living experience for all residents. Sincerely, Wellesley Terrace

Maintenance Service is very good

January 12, 2024 - Review from Apartments.com
I have been living in this community for last 3 years. Very nice neighborhood. Maintenance is very good, especially the guy Syed, he is awesome in taking care of the maintenance requests.

Beautiful lake poor customer service

August 14, 2023 - Review from Apartments.com
My light went out in my kitchen & I have called for 3 days. No one has come out to fix the light still. The girl answering the phone has been very rude each time. I've even told her I have a visual disability and even then rude & not sending someone immediately. We've had to eat out for 2 days and I'm assuming today will be the third. It would take no more than 5 minutes to get it changed. I moved in mid-year 2020 and my rent has gone up almost $400. They're totally willing to stick it to you ...
rather than other places that are only raisi g the rent by 5%. I love the lake & location but anytime there is a maintenance issue it's like pulling teeth trying to get it fixed timely. Every time there's an issue it's a fight to get it fixed. This time I even called only once a day & was kind & still nada. The person answering the phone was very clear with me how much of a priority it is NOT to change it. She was rude the first day I called & rude now. If you don't like your job, or that people complain when their maintenance has not been done when you've said you'd have them do it for 3 days then maybe you are in the wrong job. It's ridiculous. Again, great location. Great lake & friendly neighbors. You just have to think about how bad you want issues resolved when there are ones.
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They are very slow in responding specially after signing lease

April 10, 2023 - Review from Apartments.com
Property and location is good but service is very poor. I had very hard time getting response from management team. End up paying more for ending lease. Did not receive proper communication. Make sure you clear terms before signing lease.

Property Manager Responded

May 15, 2023
Hello Sarika, I am sorry to hear about your concerns. I would greatly appreciate the opportunity to discuss this with you over the phone at your convenience. Could you please reach out to me directly at 804-360-2163 so we are able to remedy all of your concerns quickly. Thank you

They do not care

January 25, 2023 - Review from Apartments.com
Terrible rude management. They do not care about tenants. They will not return your deposit, and they will try to make you pay for extra things and threaten to take you to collections if you do not pay.

Property Manager Responded

January 30, 2023
Hello Joe, I apologize about your frustrations with communication and your move-out experience. We do our best to provide excellent customer service to all our residents, so it is disappointing to hear that the ball may have been dropped. I would greatly appreciate the opportunity to discuss this with you over the phone at your convenience. Could you please reach out to me directly at 804-360-2163 so we are able to remedy all of your concerns quickly. Thank you

Do NOT do it

March 30, 2022 - Review from Apartments.com
If you're thinking about moving here DONT do it. For the money my husband and I are paying, all the issues we've had are not worth it. Problem 1: There is NO hot water on the regular bases. When I called the leasing office to explain the hot water situation that has been happening ever since we moved in, I was told that it is not a priority because of the temperature outside but someone from maintenance can come by within a week. Again, this issue has been going on since we moved in in ...
August. Problem 2: Mildew all over the windows as well as leaking windows. My windows leak puddles all over the windowsill that has dripped to the rug. Maintenance told me this is a Wellesley Terrace apartment problem. Problem 3: Children playing in the parking lot, touching and hiding behind vehicles every single day. There is a play ground on the property but every single day children play outside and around the vehicles with and without supervision. Problem 4: Trash is left everywhere, out front of apartments, overflow from the compressor, in the parking lot etc. Every week the compressor is full and trash is left all around the trash area for 1-2 days before picked up. Problem 5: Residents are not able to throw out cardboard in the compressor but was not given an additional location to throw out (we pay for trash removal). Problem 6: NO accountability to the families after holidays, celebrations, parties etc. Fireworks have been lit off in the parking lot next to vehicles and the trash has been left. Problem 7: Called maintenance for an issue going on with our clogged sink, worker put stuff inside the drain and said shed be back later. My husband and I had to run out quick and came home to the master key inside the door and her inside the apartment. I was NOT notified when shed be back, as it was 4-6+ hours after the fact. We also have a dog that at the time was in the crate, thankfully. Management is absolutely useless. These issues clearly have been going on for a while and will come up with excuses just to make their money. Do NOT rent from here!
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Property Manager Responded

March 31, 2022
Marissa, we would like to apologize for your experience at Wellesley Terrace. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.

Bad experience

July 11, 2019 - Review from Apartments.com
This is a horrible apartment complex. Floor always makes creaky noises when walking around because these apartments are very old. When complain about the noise the answer is from the leasing office is "Apartment living is like that". They cannot do anything about it because these apartment are very old and making lot of noise when walking. If you need good night sleep and peace of mind, this not the place for you. Most of the tenants are complaining about noise but no solution.

Property Manager Responded

July 12, 2019
We are disappointed to hear that your experience has not been to your standards. We understand that you have some concerns regarding noise. We certainly understand your concern and we apologize for any inconvenience, though we’d rather focus our attention on issues we can control and optimize for you, such as providing exceptional customer service. Thanks again for your review, and please let us know how we can make your experience here a five-star one.

Very Noisy Cannot sleep

June 2, 2019 - Review from Apartments.com
This is very old apartment complex. Makes lot of creaky noise when people walk. Specially cannot sleep in the night because of it. I used to get up and check my apartment in the middle of the night to check if some one walking in my apartment, later I figured that people in the 2 floor apartment is walking. Really Unhappy and disappointed.

Pool party

May 25, 2019 - Review from Apartments.com
Perfect fun filled party.Music ,refreshment and water what more does kids wants. And adults relaxing near pool is awesome part of party.Love Wellesley n its parties.

Property Manager Responded

May 28, 2019
Ravikumar, your glowing review and recommendation of Wellesley Terrace is much appreciated! We hope that your time here continues to be nothing but positive and that you won't hesitate to let us know if we can be of assistance to you in the future.

Property Manager Responded

May 30, 2019
We take pride in Wellesley Terrace and we're so happy to hear that you feel the same, thank you! It's great to hear that our wonderful staff and especially our maintenance team have contributed to your positive experience and we will strive to keep up the good work! If there is anything we can do for you moving forward, you are always welcome to come and speak with us in the office. Thanks again and we look forward to seeing you at future events!

Nearby Schools

Short Pump Elementary School

Henrico County Public Schools
3425 Pump Road
Public School - Grades PK-5 (545 Students)
In Attendance Zone2 minute drive / 0.7 miles away
9/10
Contact Us About Nearby Schools
School data provided by GreatSchools.
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The GreatSchools Rating helps parents compare schools within a state based on a variety of school quality indicators and provides a helpful picture of how effectively each school serves all of its students. Ratings are on scale of 1 (below average) and to 10 (above average) and can include test scores, college readiness, academic progress, advanced courses, equity, discipline and attendance data. We also advise parents to visit schools, consider other information on school performance and programs, and consider needs as part of the school selection process.

About GreatSchools Data on ApartmentHomeLiving.com.

Points of Interest

Time and distance from Wellesley Terrace At Short Pump.

Arts Museums and Landmarks

The Byrd Theater

2908 W. Cary St.
22 minute drive / 10.73 miles away

Big Box and Retail

Macy's

11872 W Broad St
1 minute drive / 0.65 miles away

Cabela's

5000 Cabela Dr
3 minute drive / 1.08 miles away

Aldi

12400 W Broad St
3 minute drive / 1.13 miles away

Colleges and Universities

University of Richmond

28 Westhampton Way
15 minute drive / 7.07 miles away

J. Sargeant Reynolds Community College - Parham Road Campus

1651 East Parham Road
18 minute drive / 8.55 miles away

Virginia Union University

1500 N Lombardy St
24 minute drive / 11.54 miles away

Groceries

Lidl

12151 W Broad St
2 minute drive / 0.68 miles away

Wegmans

12300 W Broad St
2 minute drive / 0.96 miles away

Aldi

12400 W Broad St
3 minute drive / 1.13 miles away

Hospitals

Henrico Doctors' Hospital

1602 Skipwith Road
12 minute drive / 5.96 miles away

Bon Secours St. Mary's Hospital

5801 Bremo Rd
16 minute drive / 7.83 miles away

Cjw Medical Center

7101 Jahnke Road
23 minute drive / 10.91 miles away

Parks and Recreation

Hollywood Cemetary

412 S Cherry St
26 minute drive / 12.3 miles away

Wellesley Terrace At Short Pump has 1 park within 12.3 miles, including Hollywood Cemetary.

Shopping Centers

The Shops at Wellesley

3416-3470 Lauderdale Dr
1 minute drive / 0.38 miles away

The Corner at Short Pump

11801 W Broad St
1 minute drive / 0.47 miles away

The Shoppes At Westgate

11709 W Broad St
1 minute drive / 0.51 miles away

Wellesley Terrace At Short Pump has 5 shopping centers within 0.7 miles.

Nearby Neighborhoods

Chippenham Village

Studio to 3 Bedroom Apartments from $835
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Pine Camp

Studio to 3 Bedroom Apartments from $835
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Rental Price Ranges in the Area

BedroomAverage RentCheapest RentHighest Rent
Richmond Studio Apartments $1,475$715$2,708
Richmond 1 Bedroom Apartments $1,614$566$8,677
Richmond 2 Bedroom Apartments $1,918$431$10,000+
Richmond 3 Bedroom Apartments $2,135$825$4,407
Richmond 4 Bedroom Apartments $1,560$690$5,649

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Viewing: Wellesley Terrace At Short Pump | Desktop Version | Listing Updated: 09/15/2026 | AHLDIA