Multiple Infestations
October 25, 2023 - Review from Apartments.com
UPDATE ON 10/25/23: THERE IS A BED BUG & FRUIT FLY, INFESTATION IN THE BUILDING. Manangement refused to treat my unit (3710).
Moved into Wolf Point East on 11/21/22 as a sub-tenant on the lease that expires within 100 days of the current 1-year lease agreement. Although I have a sublease on file with my signature, as well as managements, and that of the sublessors, and I paid pro-rated rent for the month, management REFUSED to give me access to the apartment because the interested party on the ...
renter's insurance policy was the name of the property management company instead of the apartment building itself. It wasn't written exactly how they wanted it but that’s because management failed to give me the correct information prior to me getting the policy. When they asked for this change at the very last minute while after the policy was already established, I was in the middle of a 14 hour move from NYC to Chicago. It was bizarre considering the renters insurance policy contained the correct the address, apartment unit number, my current information, and coverage amounts exceeding the minimum requirements. Your demand is not my emergency if you don't give me the correct information upfront! I cannot be penalized for it. They were threatening to give me double insurance coverage under their insurance and bill it to my account —kept reiterating that whatever coverage they force on me wouldn’t be refundable or adjustable even if I already have coverage. I ALREADY HAVE INSURANCE!!!!! As if management couldn't still file a liability claim with the policy number on file if need be. Anyway, this caused me to be more than 45 minutes late for my service elevator reservation.
Management was eager to get the sublease addendum appended to the original lease but was extremely slow about getting me access to all of the apps used to access to package delivery, entry to my unit, amenities space, and my biggest pet peeve of them all --not being transparent about onsite garage parking availability.
I made it known before ever signing that I wanted to purchase a monthly parking space. But the day AFTER I move-in, they finally tell me there's a wait list until the spring. My sublease expires 02/28/23. What a joke! It's one thing to allow me to make informed decisioned about inconveniences that I know about beforehand, instead of having information withheld to deceive.
I renewed my lease in February 2023 and I regret it. RENT SOMEWHERE ELSE!
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Property Manager Responded
November 2, 2023
Thank you for taking the time to leave a review. We apologize for any negative experiences you had with your unit and the management. We appreciate your feedback and will take it into consideration for future improvements.
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