Applicant's Experience
June 1, 2023 - Reseña de Apartments.com
I never lived on this property, but I did apply in spring 2023. Our leasing agent was perfectly lovely, but know that there are some financial catches that come with applying. The application costs the usual $55 or so to submit. Then, before you even sign the lease, they take $150 from your card for "administrative fees" and the $300 security deposit. If you change your mind and decide not to sign the lease, as my friend and I did, you do NOT get any of that money back. This information is buried ...
deep in the application agreement, so make sure you keep an eye out for it.
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Property Manager Responded
June 3, 2023
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (612) 925-2848. We look forward to hearing from you.
Property Manager Responded
June 6, 2023
We are sorry to hear that you had an unpleasant experience. We do confirm approval with applicants before collecting the administrative fee and security deposit. We would like to learn more about your experience. Please contact us at axongreen@tbigos.com or call 612-925-2848. Thank you.
Max of 2. Deposits per apartment, fees per pet.