Those who have left reviews of roach infestations, poor communication, unsatisfactory living conditions and safety concerns are all valid. They do not care about your living conditions and they do not have interest in taking responsibility for their tenants or property.
When confronted about these issues, the current management team (as of Oct 2022), likes to blame the last owner instead of providing residents with plans to actually make this place a decent place to live.
Upon move-in, all
...$5000 (pet fees + deposit + 1st rent + refundable and non-refundable deposits, admin fees etc)they charged up front and the management team refused to show me my unit until I signed the lease agreement. When we moved in, there were roaches in the kitchen, damaged countertops and appliances, broken closet doors, "hardwood" flooring that was peeling up, light fixtures that were unsecured, damaged tub, damaged walls, damaged ceilings.
Walk around outside and you'll find garbage, broken windows, broken down vehicles, dog crap everywhere, broken laundry machines, inoperable "locking doors" on the building (anyone, including homeless will find their way into the buildings), inoperable elevators, unkept common areas, a "gated" community that has no working gates and a really nicely maintained leasing office.
All of this located conveniently located near East Colfax Ave which is in the top 10 for highest crime rates in all of Denver's neighborhoods.
Other issues I've had:
-My van/rv towed after paying to park on the app and being verbally told it would be ok to park in the lot
-Constant ROACH INFESTATION
-A GUNSHOT VITCTIM JUST OUTSIDE MY BUILDING
-No hot running water for almost 3 of the 6 months I have been here
-Sewage backup and continuous leaking toilet that took 2 days of emails to get the apartment complex to repair. The 24/7 maintenance team was not available.
-An inoperable mailbox (current residents are being told to provide their own means of receiving mail)
This is not a safe or well maintained apartment complex. The headaches and constant "what's next" feelings about where you call home are probably not worth it.
Max of 2.