We have lived here for 3 years and have had enough. When we first moved in, things were great. Now 3 years later things have really gone downhill. You will wait days for emails to be returned, you will find the office randomly closing early, the PM will lie straight to your face when you have in writing what she has previously said (many residence we have talked to say the same thing, she is a compulsive liar) maintenance will say they have fixed something, then find out it was not fixed. We
...have had issues with cracked walls, only to be painted over and re-cracked. The painter to come "fix them" and not repaint, so you will have white splotches on the walls for days, or weeks in our case waiting for them to come back and fix them. You will be notified the day of that someone is coming to fix something. We have had bug issues for the pasts 6 months and when they come to check they say "oh we didn't see any so we didn't do anything" (even though we had pictures) zero preventative pest control in units. This apartments.com ad states "modern luxury apartments". No. The counter tops are old laminate with scratches and are peeling and it has old carpet. It also says "brand new stainless appliances"...they have been the same ones since we moved in 3 years ago, how is that "brand new"? "Resort style indoor pool"? It's the smallest indoor pool I've ever seen in an apartment building and is ice cold. They "fix" it randomly and its warm for about 3 days then goes right back to ice cold. They raised garage parking by $10 for some reason, we are not getting anything else in the garage so I'm not sure why they upped the price and I, and other residence, are pretty sure they are no longer heating the garage as it's always cold. Rent keeps going up and the quality keeps going down, with the building and the staff. We have moved into a brand new building with more amenities, quartz counters, hard wood floors, stunning, for the same price, and it's not very far from this location. Look elsewhere!
