We will be moving in this weekend, the reason why we are still moving in is because the area manager (Christina)stated that we would forfeit our deposit if we don't move in at this point. My family and I have been having some hardship lately and needed to move rather expeditiously and I explained this to the young ladies at the property but there was no sense of urgency, sympathy, empathy, or concern for the matter. I went in and put in an application fee and paid our deposit on the 15th of
...August and thereafter I never received any correspondences or updates despite my repeated phone calls and dropping by the office. There is not just one individual leasing agent that we worked with but we worked with every young lady that was employed there at this location, which in my opinion is where a the chaos began. We have spoken to Nina, Z, Ms. Franklin( the arera manager) and Destiny these are too many people to conduct business with, this is how so much gone forgotten and or not communicated to the correct persons. I have never seen such a circus in my entire life. When I came in to inquire about the status of my application the young lady at the desk(Destiny) was on the her personal phone and said she wasn't paying attention and the other young lady Nina had no clue about what was going on at all, she said she was the person who was supposed to call me back to follow up with me from the previous day but she never did. I have spoken to the area manager several times during this tedious experience, and she said that she would give me a call and get us moved in and squared away only for me to sit in the office over an hour and her to say she was running late because she was having car issues, no one in the office seemed aware of her being late having car trouble, once she gets there she tells me it will be a minute while she open up her system, and she did open the computer system and then proceeds to call all the people in a stack of applications she had on her desk previously while I was yet siting there waiting, oh and did I already mention that I had already paid my deposit and I was physically seated in the leasing office. Well this is only the beginning of the turmoil. After days of going back and forth, making trips to the office and countless phone calls, we will be moving in this weekend and the reason we are still movin
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