Admin and application Fees an income generator for the Marquis Apartments?
February 1, 2026 - Reseña de Apartments.com
I applied for a one-year lease for a two-bedroom apartment at this community while relocating from out of state to Texas for a new employment opportunity in the Austin area.
Despite having a solid credit profile (approximately 650–700), minimal debt, strong verifiable income, homeownership in Upstate New York, and no history of evictions or criminal issues, my application was denied. The denial was attributed to unspecified items identified by a third-party screening service.
After paying a ...
non-refundable application fee of approximately $200, the leasing office was unable to provide any meaningful explanation beyond stating that the screening company makes all approval decisions. No details, clarification, or accountability were offered by management.
While I understand that screening criteria exist, the lack of transparency—especially given the cost to apply—makes the process feel one-sided and applicant-unfriendly. Ultimately, I was left without housing options through this property, out the application fee, and forced to restart the search elsewhere.
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Property Manager Responded
February 9, 2026
Hello Brian - Thank you for taking the time to provide our community with feedback. We are disappointed to hear your experience at Marquis Parkside has not met your expectations, and you do not agree with our policy. However, the requirement for each resident to meet certain rental criteria was created in the best interest of our residents to ensure they do not become over-committed. If you would like to discuss this concern further, please reach out to the office at (844) 769-6222, and we would be happy to speak with you further. Thank you, Maggie at CWS Customer Care
Max of 2. We are pet friendly and do not have a weight limit! Breed restrictions apply. Two pet maximum per home. Contact Leasing Office for more information.