Miserable and Unsafe place to live
April 13, 2025 - Reseña de Apartments.com
This place has been one of the worst living experiences I’ve ever had. For months, I’ve dealt with unsanitary and disgusting pet waste coming from the upstairs neighbors. Despite multiple complaints, photos, videos, and logs, the apartment management has done NOTHING effective to fix the issue.
They promised to send cleaning staff – no one ever showed up. They continue to ignore the problem while I’m forced to live in a hazardous, unhealthy environment.
The leasing office refuses to let me ...
break my lease without a penalty, even though they're clearly violating the basic standard of habitability. How is it fair to charge people to leave when they won’t even provide safe, clean living conditions?
New renters – please think twice. The management is negligent, unprofessional, and seems more interested in protecting their lease terms than protecting their tenants. No one deserves to live like this.
Save yourself the stress, the health risks, and the financial trap. I would never recommend Overlook at Brook Run to anyone.
Leer Más
Property Manager Responded
April 16, 2025
Thank you for reaching out about this situation with your neighbor's pet. We greatly apologize for the trouble and inconvenience you've encountered during your stay here. Our new management team is still transitioning to this community, so we appreciate your patience while we work with you to find a resolution. Please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com for continued assistance, thank you.
Max of 2. $300.00 non-refundable pet fee per pet Maximum 2 pets (No aggressive breeds + a weight limit of 35lbs) $35.00 monthly pet rent per pet.