This apartment was meh when I moved in three years ago. The paint job in mine is quite bad, there are several cracks appearing in multiple places, my bedroom door hasn't closed from day 1 because it is warped, and we have even just had a kitchen cabinet door randomly fall off for no reason. We always make a joke to "not look at the details" because all you will find is more things wrong with the interior. It is livable, and I will say the maintenance crew is usually very responsive when things
...break. They've been really great.
However, I have had some bad experiences with the management here. The most recent issue, and the most troublesome for me, is their refusal to play the music they have going from 9 am - 9 pm in the pool area at a reasonable volume. First two summers I was here, it was fine. I could really only hear the music if I listened closely at the window that is next to the pool area. This year, however, they have hiked the volume to the point where I can hear it all throughout my apartment if I have my window open. I have asked them to turn down the music back down several times. First few times they would turn it down for a day or two, and then it would be right back up to the intolerable level. At some point, they just stopped bothering turning it down and suggested I move apartments.
There was also an issue where we were told not to use our water until told otherwise because our downstairs neighbor was having an emergency issue. This was on a Friday, and we didn't hear anything again that night. Since it was a weekend, no one was around to tell us if we were good to use our water again. Monday morning, I sent a text to management to see if it was safe to use it again. No response. Tuesday I sent another message basically saying "okay, I'm using my water in an hour unless someone tells me not to." At that point, I got a response saying they had finished the emergency work on Friday. We went 5 days without using our water all because they did not communicate with us that it was safe to use it again.
We were also told to call a security company they had hired if there was suspicious activity around the complex. I once called them to try and report some people who'd broken into the pool after hours, only to be told the security company no longer had a contract with Ralston Park. Even now there are still signs everywhere around the complex saying to call them.
So all in all, it's fine until you have to deal with management.
Monthly Pet Fee 1 Pet $25 - 2 Pets $35.