Not the place you want to call home
March 19, 2019 - Reseña de Apartments.com
Excessively loud neighbors. People throwing glass all over the sidewalks. Tenants do not pick up after their dogs. Parking sucks after 5 pm. You can rent an entire house for the amount they charge for their 2 bedroom apartments. Best of all they bill you with what conveniently happens to be what they charge for an entire months rent AFTER you move out AFTER you do the walk through! A whole month later they called me wanting me to pay nearly $1500 to replace the carpet where they already made me ...
pay to get it cleaned telling me that’s all it needs!! I have lived all over the country in rentable houses and apartments and never had been blindsided with such an exceptional bill . Crazy.
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Property Manager Responded
March 27, 2019
Hi,
We're sorry if we failed to meet your expectations during your stay in our community. We appreciate your honest review. Although it's not what we'd like to hear, it helps us recognize where we might need to improve. We strive for complete transparency when it comes to all charges and follow the lease contract and company policy when assessing fees and/or charges. If we have made mistake, if there was a misunderstanding or if we did not explain the charges thoroughly, we sincerely apologize. Although you no longer reside here, if you’d like to discuss this further, please reach out to us at your convenience.
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