Verified Renter
July 24, 2026 - Reseña de Apartments.com
We moved into Tangent Apartments in 2021, when Shea Properties was the management company. They provided a level of service you would expect for the price, as the building and grounds were well-kept and the staff addressed any noise or maintenance concerns within a timely manner.
Greystar took over this location in November 2025, without prior notice to current residents, except for placing a flimsy piece of paper in our door. This did not go over well, considering Greystar's well-earned ...
"reputation". I will be the first to admit that I was a bit hostile with the Greystar employees when they got here but after things simmered down, I tried to give them a chance.
While cosmetic changes have been made, including new interior paint and a refinished pool, there are several quality of life issues that continue to persist.
Ongoing issues here include excessive trash (especially out back), poor landscaping, broken rear exit doors, noisy HVAC units, unreliable amenities (pool and hot tub), and inconsistent parking enforcement (entitled residents frequently park in visitor and delivery parking with no real consequences).
Management is reactive rather than proactive, and often appears indifferent to resident concerns despite the high cost of living here. Shea management would walk the grounds every day to identify and address potential issues; it worked great, and I think Greystar should implement this policy.
Positives? Well, the maintenance guys (Talon and Ezra) are great when needed. The views and the location are good. The AC is ice cold. As someone who had to live in their car for awhile in their 20's, this place is better than that.
Based on our experience, the property has significantly deteriorated under Greystar (as expected, but still a shame), and we would encourage anyone who values quality management, cleanliness, and value to consider other options.
This will be an easy move-out for us once our lease is up.
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Property Manager Responded
August 10, 2026
Thank you for taking the time to share your feedback and for being a resident of our community since 2021. We appreciate your candid comments and the perspective you've provided regarding your experience both before and after the management transition.
We are pleased to hear that you've enjoyed aspects of the community, including the location, views, air conditioning, and especially the service provided by Talon and Ezra. We'll be sure to share your kind words with them, as they work hard to support our residents every day.
At the same time, we're sorry to learn that your experience following the management transition has not met your expectations. We understand your concerns regarding community upkeep, landscaping, parking enforcement, building access points, amenity reliability, and overall responsiveness. Maintaining a clean, well-kept, and comfortable living environment is a priority, and we recognize that there is always room for improvement.
We particularly appreciate your ...
constructive suggestion regarding regular property walks. Proactive inspections can be a valuable way to identify and address concerns before they impact residents, and feedback like yours helps us evaluate how we can better serve our community.
Management transitions can bring changes and challenges, but our goal remains to provide a positive living experience for all residents. We regret that we have not earned your confidence in that regard and apologize for any frustrations you've experienced.
We value resident feedback and would welcome the opportunity to discuss your concerns in greater detail. Please feel free to contact the leasing office directly so we can better understand the specific issues you've encountered and continue working toward meaningful improvements.
Thank you again for sharing your experience. We wish you the very best and appreciate the time you've spent as a member of our community.
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