Not so great for the price
July 3, 2025 - Reseña de Apartments.com
I've been living here since August of 2024 and am sorely disappointed in the complex and management:
1. Packages - good luck finding them, half the time the system is offline, and I have lost 4 or 5 packages at least. Management’s answer was tell amazon you didn’t receive it. That would be fine except that they have a picture of it sitting in the package room.
2. Cleanliness - floors and carpets are always dirty and stained, and outdoor areas are not kept up.
3. Pests - RATS, yes rats as well ...
as roaches and other pests.
4. Things are constantly out of order or broken. Garage entrance is hit or miss and stays wide open more than closed.
5. Security - I have had items stolen in my vehicle in the "Secure" garage twice. Talked to others and it is a recurring problem; vehicles have even been stolen. On-site security is pretty much non-existent. When the courtesy officer is there, he just refers you to Tampa PD.
6. Management is hit or miss, hard to get in touch with, don't return calls, etc.
7. Ameneties are good if they are functioning an accessible.
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Property Manager Responded
July 7, 2025
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience has not met expectations. Resident satisfaction is our top priority, and we take concerns like yours seriously. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please reach out to us at nwrcares@nwravin.com, and we’ll be happy to assist you. We value your input and appreciate the chance to improve.
Max of 2.