134th Street Lofts Apartments

part of living at 134th Street Lofts: the management. In my experience, they are dishonest and unprofessional. They have added frivolous charges to my monthly rent like extra parking spaces, "valet" trash services, and "convenience" fees several times. It's been on me to review my bill every month, compare it to my lease, and contact them to get everything aligned. They seem perfectly happy to add charges and leave it to me to notice. They are also perfectly happy to gaslight me about looking into the overcharges. I've been told 3 times, once for each of the above issues, that the manager would investigate and get back to me. Each time, they NEVER did. They legitimately told me directly that they'll look into my issues and call me the next day only to never follow through. I've always had to contact them multiple additional times to be charged what my lease says. Now they won't honor the one-year lease discount they offered me when I signed my lease because they changed ownership. Like I said, I hate it here. It is the opposite of the kind of environment I want to go home to after work. I could get over the noise and the trash everywhere, but I would never live here again because of how management behaves. They will take advantage of you to get every cent they can, and they will lie to your face while doing it.

office is closed about 50% of the time, so good luck catching them in person. I've been living in apartments for decades around the country, and this place has been the worst.