5500 The Harrison Apartments

VA, and I strongly recommend their property to all of the incoming students, or business professionals looking for housing. In some ways, your property management company can make or break your living experience and with CLS Living, it’s all in the service. I couldn’t be happier!

a maintenance request regarding ants coming through our front door, the maintenance person came, sprayed our balcony, and then left a bottle of insecticide for us to continue to spray ourselves which did not solve the problem. Second, we had numerous events with our upstairs neighbors which included them spilling beer, blasting music, throwing trash, and puking and urinating off their balcony and onto our patio when we were outside which is DISGUSTING. We had to call the Harrisonburg Police twice during our stay, and the Harrison only fined them (which did not stop their behavior) and did not clean up the bio-hazard that became our patio. They then proceeded to tell us that we would have to pay a transfer fee of $250 if we would like to move apartments. Third, our water heater broke which resulted in us not having any hot water, and we had to make several maintenance requests for them to fix it, and it never got fixed. The maintenance people would come in, do something in the utility closet, then tell us it should be working in a few hours, and this happened several times. They even replaced the water heater eventually which still did not solve the issue, and we were left without hot water for months. Fourth, after moving out, I, along with my roommates, were each charged hundreds of dollars despite having a clean apartment, and after emailing to request more information, we were provided with pictures of an apartment that was NOT ours. Overall, the apartment was not up to standards, and there were also several issues upon moving in such as the baseboards not being attached to the wall, our couches were stained, the carpet in the bedrooms were stained, and the door for our patio was extremely hard to open. I would not recommend that anyone lives here as the living conditions are embarrassing and unhealthy, and they are a very untrustworthy business.