Terrible place
October 5, 2024 - Review from Apartments.com
Worst place that I've ever lived. Washers and dryers are constantly broken and don't completely dry clothes when they are working. The apartment has flooded twice, once with backflow coming up through the kitchen sink and again through the bathroom sink. Repair done to the wall to fix the plumbing is awful. I came back to someone parked in my spot and brought it up with management, who told me that I was never registered in that spot despite paying for a sticker and signing up for it. There are ...
no outlets in the bathroom, which are required by code. The apartment is infested with cockroaches, and when the pest control came by, nothing changed except they left a single sticky trap underneath the kitchen sink. The gate to get into the apartments was ripped off its hinges. It feels much safer outside the apartments than in them.
Edit: I was moving out and needed a payment history for the new place. They would not answer phone calls or emails and when I went in person they just told me to email or call them, which of course they still didn't even reply to. They tried to charge me a full month of rent and short term lease fees for my last few days, when it should have been less than $200, they charged $1400. I have attempted to call all 3 of the numbers they gave me 15 times and only got answered once. I went in person and they told me they would fix my bill within a day or two, which they didnt. So i had to try and call them again... they finally fixed it after I got lucky and they answered an email.
Upon moving out they told me they would be open til 5, when I went to turn in the keys at 4:30, the office was empty. Completely unprofessional and inexcusable. I would suggest that if you decide to move in for some reason, try to give them a call first before applying online.
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