Nice Units, Ongoing Maintenance and Management Problems
December 19, 2025 - Review from Apartments.com
I lived on this property for a little over two years. Let me start by saying that I truly loved my apartment. I lived in a 2BR/2BA with a loft, and the high ceilings were wonderful. Unfortunately, that is where the positives ended.
The apartment did not cool or heat properly. Every summer, my electricity bill skyrocketed because the HVAC unit was constantly overworked trying—and failing—to cool the space. I raised this issue with both management companies (Greystar and Bozzuto), and neither made ...
a meaningful attempt to resolve it. I was repeatedly dismissed, passed back and forth, and ultimately expected to pay higher rent despite these unresolved issues.
The water pressure was also deplorable. After moving out and taking a shower in my new apartment, I realized just how much I had been suffering. For two years, I dealt with inconsistent, extremely low water pressure. When I raised this concern with management, I was initially blamed for the issue, which was absurd. Eventually, external plumbers were brought in, yet the problem remained unresolved. When I brought this issue to Bozzuto (new mgmt), I was given false promises that the issue would be addressed—again, contingent on paying more in rent. Absolutely not. It felt like a complete scam.
Overall, the building itself is fine, and the neighbors are pleasant. However, poor management and major unresolved maintenance issues create unnecessary stress and make the living experience uncomfortable.
One final note: the frequency of fire alarms going off is completely unacceptable. They occur at all hours of the day and night. In all my years of renting, I have never experienced anything like it.
If you are considering this building, I strongly urge you to carefully weigh the pros and cons and decide whether the downsides are something you can truly tolerate.
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Property Manager Responded
December 26, 2025
Thank you for sharing your experience. We’re glad to hear you enjoyed the apartment layout and community, but we sincerely apologize for the maintenance and communication issues you encountered. That’s not the experience we strive to provide. Your feedback has been shared with our team, and we’re actively working to improve. If there’s anything further we can do or if you’d like to discuss your experience in more detail, please don’t hesitate to reach out. We’re always here to help. - Sarah Aevermann, General Manager
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