When my husband and I decided to move to Austin, TX, we found Park at Stone Creek via an Apartment Locator service. We thought that it was a good fit for our budget. We hired a mover and traveled, with our cats, from New Jersey to Austin, which took 3 days. When we arrived on moving day, the apartment we were supposed to move into was a complete mess. We were met with dirty carpets, filthy fixtures, cabinets and drawers disassembled, and appliances disconnected and placed in the middle of the
...room. The ladies at the leasing office managed to move us into a bigger apartment, but they expected us to pay more. We refused to, because it was their major faux pas that landed us in a different place. They gave us keys that didn't lock our doors and we had to wait all day to buy essentials needed for the apartment. I had to call the movers, change the address to our utilities, and make sure all of my mail was directed to our new address in very short notice. There was a roach problem, broken blinds, disgusting shower fixtures, and what looks to be a leak over the shower. All of which were not fixed with the exception being pest control! They did address that issue quickly and effectively. Other than that, it's not the worst apartment complex. The floor plan is spacious, the central air conditioning works perfectly, it has a beautiful ceiling fan in the bedroom, a spacious walk-in closet, the refrigerator was clean and tidy and the patio is pretty. We are steps away from the pool, which makes the hot days bearable. If they were more diligent about maintenance issues, this place would be ideal. Oh and the littering problem on the property is terrible. They're very friendly at the rental office and I hope that whatever criticisms people post here will affect change when it comes to their properties. The photos do not paint an honest picture of what the property and apartment units actually look like. The chairs poolside and the barbecue grills are old and some actually looked a tad rusty. They're not the beautiful chairs and grounds seen in the photos on their website.
Paid by Tenant.