The only plus is the maintenance guys are good at what they do. Office staff was tolerable until we moved in. I guess once the lease is signed they do what they want.
Rule enforcement is selective, as is evidenced by the assistant mgr Chris walking his dog behind bldg 27 and not cleaning up after. This is unsanitary and presents a health risk to other dogs.
Hot tub was inoperable for several months. It's only a gated community about 1/2 the time, as the gates only works part time. Theater is
...missing equipment. We tried to rent it for a company, but used another venue.
If Chris is "looking for your packages", wait until someone else comes to the desk. He will not seriously look for packages.
Due to the EXTREMELY narrow driveways, it is difficult getting out in a large vehicle. This was further compounded by a vehicle parked dead center in a fire zone. The office would not respond and to this day there is no answer to our calls/messages. We ended up having to call the Sheriff's office for assistance. An APD rep arrived and banged on the door for some time to rouse the people. Fortunately, there was no fire, as this was certainly a hazard.
Pro Tip for pool, check first. If there is a scum line, it is not clean. If it smells over-chlorinated, come back later. The first is a health hazard, the second will dry your skin up and may cause allergic reactions.
Krista is a secretary or something. For every question you ask, she has to ask someone else. Several months and you would expect she would pick up something. Her snarky attitude is from ignorance, so it is no big deal. She's just not someone you can get even the smallest bit of help from. Overall, the office staff is bothered by your appearance.
Sometimes the dumpster is "just gone" for a day or two with no word or alternate waste removal plan.The valet trash is spotty at best. They also impose a 3 bag limit or they "fine you" $25. We never went over 3, but it's dirty poker. I've seen several long time residents moving out this year, citing the rapid decline of service and facilities.
Property Manager Responded