Campus Crossings at Abbey West Apartments

spray around the apartment, but the problem has only gotten worse. I am still waiting to see if the situation improves, and I have been spending lots of my own money on baits, tablets, and sprays. Apart from the bug problem, we've had issues with the fire alarm. The fire alarm went off in the building for around 30 minutes twice in one week. Both times were at 3AM and we all had class the next morning and lost sleep due to this. I called management and let them know what was going on, but I was never reassured that we didn't have a faulty fire alarm. I would like to attach photos but I believe this site does not allow for that.

monthly payment for an apartment that is borderline trash.

answering service is an added bonus for any issues after hours.

submitted a maintenance request that night around 11 pm. Maintenance usually doesn't come in till 9 or 10 but they came in at 8:30 with the weekend approaching and replaced the entire outside unit and redid all the coils and cleaned the vents inside that day. They were here from 9 am till 630 pm making sure I had air and heat over the weekend. I see multiple reviews stating that maintenance is slow to respond to stuff or they aren't friendly. I find that very hard to believe as whenever I have had a maintenance issue, they are there that day or the next business day fixing the issue first thing in the morning. I have had many small issues with drains not being unclogged upon move in, to bulbs being burnt out in the breezeway and more often than not, they send Tony out and he fixes it and always has a pleasant conversation while doing the work. Other issues I've seen from other tenants reviews are about staff being rude and nasty. I also have never encountered that. If you follow what you signed on your lease and you give respect to the staff, you won't ever have any issues. I've seen a lot of immature entitled kids that think they can do whatever they want. That will not fly in this apartment complex. They expect you to act like adults as almost 99 percent of the tenants are legally adults. I am in the furthest building in the back and I never have issues with noise except the occasional party on Saturdays nights and even that quiets down around midnight. I can't comment on the courtesy officer as I've never seen him or had an encounter with him. Yes the shuttle does go down from time to time (once a month or so) but that's to be expected for maintenance work to be done on it and what not with how much people use it during the week so they don't have to fight downtown traffic going to class in the am and coming home at night. Overall, I've been here 6 months and I have had minor issues that are promptly addressed and enjoy staying here.

packages so it's super convenient to pick them up. I enjoy the resident events each month and the breakfast that is offered Monday, Wednesday, and Friday's each week. Overall, it's been a super awesome experience!

charged me over $100 for some DUST on my ceiling fan and a few tiny spots on the wall. The "LIGHT cleaning fee" is $57!!! I thoroughly cleaned my room for hours during move out, and they charged me $57 for them to take 20 seconds and a wipe to my fan. I wouldn't live there again if it was the last apartment on Earth. I wish you good luck if you decide to put the nail in your coffin by signing a lease there.

facilities they advertised for. Their bus system disregards the needs of students for reliable (and at times safe) transportation, oftentimes deviating from the schedule the bus schedule they led their residents to believe they could depend on, and refusing to fix the broken air conditioning in the middle of the summer. Just today I received an email from management regarding animal waste receptacles being used for other purposes; the message sounded like it had come from a military sergeant, promising to be on the look out for those breaking their rules so that they could charge their account without warning. My roommate had all of the personal items from his room thrown away when staff came in and mistook his room for one that was not renewed; it took a lengthy discussion to get them to take responsibility for their neglect, and still refused to compensate him for the inconvenience they caused. After bringing many of these issues to their attention without change, I find it important that they be held accountable and give fair warning to any prospective residents.