Not worth the price
May 10, 2023 - Review from Apartments.com
I moved in shortly after Fusion opened in 2020 and lived here for 2.5 years. The first year of living here was amazing. Zero complaints. After I re-signed my lease in 2021, the drop off felt prominent. A constant rotating front desk to the point of never recognizing anyone, some maintenance members being unfamiliar with their own systems, a lack of upkeep for the pool and amenities, and many events and cool features cut.
They will occasionally hold an outing for residents, but be prepared for ...
75% of them to be free donut day starting at 10:30 AM on a Thursday or their food trucks twice a week. The sense of community used to be strong, but with the lack of supervision and countless amounts of Airbnb rentals, this feels more like a poorly run hotel than a place to live. The Airbnb people do not care about the rules or amenities and treated the area like trash and no one stopped them. Residents complained about the amount of Airbnbs and the staff told us to kick rocks. Holiday weekends the grills would have no propane in the tanks the entire time with no one to refill. The list goes on.
There was a time where it felt like I was a valued resident and they tried to accommodate or understand me and others who lived there, but that time is long gone. Hearing back from emails or calls took days (if you ever get one) and they whack you on “professional cleaning” fee with other costs on top on the way out the door with very little reasoning or proof.
It feels like fort family stopped caring about this property after about a year and a half and rode on the coattails of awards it’s received. Yes, the rooms and amenities are very nice. But for the price, it’s not worth it.
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Max of 3.