Leasing office lies for a sale
June 15, 2020 - Review from Apartments.com
This is a warning that the leasing office here, in particular David, lie through their teeth. We were told and confirmed 3+ times that there was a fixed utility fee (It’s the reason we picked this apartment so we asked many times). Our first full month’s bill comes and the utilities are not fixed and double the price we were told. After 4 days of attempting to contact the office, he said he didn’t remember and that I was incorrect before trying to pin blame on my significant other even though ...
I was also there and also asked him.
This same situation occurred when touring apartments. We were originally showed a 1000+ft apartment. We came back the next day to talk about signing a lease and he tried to tell us that there hadn’t been any apartments that size available and instead tried to rent us an apartment 100+sqft smaller for the same price even though a bigger apartment was available on the website.
Other comments,
The temperature in the building is uncomfortable for a majority of the year since they do not switch the hvac until its way too late, and the heating runs way too hot even in winter unless it’s under 30 degrees outside (can easily hit 80 inside).
Rental increases have been well above average for the area the last couple years.
The fitness center is too lacking to actually replace a gym membership and some free weights would go a long way over a handful of machines.
The smell from the trash room sometimes permeates the building.
The car garage in the west building is pricey, tight, busy, and difficult to navigate through even for a sedan.
Positive: The front desk workers are very kind and hard working.
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Property Manager Responded