Jasmine Place Apartments

an exterminator. There were huge gaps between the walls and the floor that weren’t sealed. Ants roamed from outside into our unit freely due to this and the cracks in the walls that you could literally see outside through. We even had flying ants! FLYING ANTS! In our tiny garden level apartment! Since the unit wasn’t properly sealed there was a constant musty, dirty smell in the apartment. One night we accidentally locked ourselves out of our apartment, so we called after hours maintenance to let us in. After the maintenance person got there, turns out Cornerstone never made a spare of our key, and he had to break our door down (he was wonderful and we otherwise wouldn’t be able to get into our apartment). Our door was left super banged up, and had a huge hole in it where the handle was taken out. CORNERSTONE STILL CHARGED US THE FEE FOR GETTING INTO OUR APARTMENT. They replaced the handle the next day, but the door always had deep scratches and dents on it and was never fixed or replaced. Cars in the parking lot were broken into, even our mailboxes were pulled open and stolen from. When we assumed most of our issues were unit specific, we asked Cornerstone if we could transfer our lease to a new unit in the same building, to which they offered no transfer program, so we were stuck in our awful apartment for the rest of our lease. Idiotic move on their part, as they lost wonderful tenants. My only advice is to run far, far away from this apartment and leasing company.

renter. Make sure to read your lease thoroughly!