Gross and Shady
May 15, 2025 - Review from Apartments.com
It's the only place I've lived that didn't powerwash stairs periodically. The interior stairwell was disgusting. It stunk too. I was embarrassed to have guests over. Maintenance requests about it went ignored.
The hallways were dirty and vandalized. I found myself frequently stepping over dog poop in there. The emergency exit sign dangled from the hallway ceiling by a wire. I still don't understand why the management company didn't install a few cameras with all the common area fees they ...
collected from residents.
Then there was the unreliable parking, friends' slashed tires and sheared off sideview mirrors, motorcycles screaming down 8th Ave at 2am, a nightly 4am car alarm, and addicts camped in the bus booth and alleyway leaving needles and other debris to step over.
Also, the building's entry system terminal was frequently vandalized beyond usability, limiting authorized entry and delaying deliveries.
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Property Manager Responded
May 19, 2025
Thank you for taking the time to share your feedback. We’re sorry to hear about your frustrations and want to provide some clarity.
Our team cleans the stairwells every other week, though we understand that the stained concrete can give the impression of dirt even after cleaning. We’ve also maintained a consistent hallway cleaning schedule for years, with cleanings taking place weekly as they always have.
To clarify, residents are not charged for common area maintenance, and Cornerstone does not own this building. We manage it on behalf of the owner. However, we continue to advocate for improvements wherever possible.
We were proud to be one of the first apartment communities in Denver to install actively monitored security cameras, and this property currently has four. Additionally, the building’s callbox was reinforced with a custom Swiftlane screen cover over a year ago, and we haven’t seen further damage since.
As for the concerns you raised about activity in the surrounding ...
neighborhood, we understand how these issues can be frustrating. While some of these are outside our control, we take all feedback seriously and remain committed to maintaining a safe and comfortable environment.
We haven’t received similar concerns from other residents, but we’d love to talk with you directly and do what we can to address any unresolved issues. Please feel free to reach out to our team at any time.
Thank you,
Cornerstone Apartment Services
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