At first great, Now Horrible
October 6, 2023 - Review from Apartments.com
Update : The initial move in feel was great. Now that we have been here for a couple months, I am disappointed. Requested maintenance to come fix a leaking window that soaks the living carpet every time it rains, to fix a faucet that never shuts off and to replace a smoke detector that is completely broken and won't stop sounding off the alarm. Still haven't fixed any of them and the first 2 requested were randomly marked completed even though they came out looked at the window and faucet and ...
said they would have someone come back out when they got the parts. They still haven't fixed the stairs leading up to the apartments that were reported ( by a leasing agent) on August 1st ( the day I moved in) and reported again by a maintenance person a couple weeks ago. Another update is that we have extremely loud neighbors who have their TV and music blasted 24/7 (8am-2am). When we posted about it online we received a response to contact the office during the day so they can address the problem. We called the office one day when they had their music so loud that we were unable to hear anything in our apartment like a concert and everything was vibrating on our walls. The person in the office said that they couldn't do anything that we should try to call the after hours community patrol so they could figure out the problem. 100% disappointed in this community. They put on a great front when you first move in, but after the first couple months its all downhill.
First review: So far this place is great ! Feels safe even at 3am when I have to leave in the morning. Apartments are well kept. The parking lot is maintained. Communication at first was a little rough, but has been great since we actually moved in. and the best part about this entire complex in the Maintenace staff. They are the real stars of the show. They are quick and nice. They fix everything great and in a timely manner. They are all super friendly and attentive. Donavan the service manager has been the absolute best person to come into contact with where. The reason I took one star away is all the dog poop everywhere! There are massive amounts of dog poop all of the property and impossible to walk any where with out stepping in it ( rocks, sidewalks, grass, parking lot).
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